The add to cart function doesn’t seem to be working with the latest theme version on iPad and iPhone.
All non-essential plugins are deactivated and all others are fully up-to-date when I tested this.
System status is ok too.
Is anyone else having the same issue?Site URL: hidden Theme version: Version 4.0 WooCommerce version: 3.7.0
Thanks for using our theme.
I do not see the problem on your site https://prnt.sc/osy83m ? On which page the problem persists?
You are using WooCommerce 3.7.0 version https://prnt.sc/osy9aj , so the Legenda theme should be updated to 4.1 version http://prntscr.com/osy5dj http://www.8theme.com/demo/docs/legenda/Theme_Update.html
If this doesn’t help, let us know.
Thanks for the quick response.
Did you view the cart after this? There won’t be anything in it.
Still doesn’t work… the cart has no products in it!
No matter what we use an emulator or real device we don’t see problem:
– emulator https://gyazo.com/60085908b5e16ade2aebe6a28b17a20f
– real device https://prnt.sc/otfkuh
What version of the iPhone did you use? Could you provide us the video of the problem for better understanding of your actions?
Thanks for the response.
Have a look here at it not working on my ipad: https://www.dropbox.com/s/e2g6pesfe14145r/20190819_091848.mp4?dl=0
It’s an original iPad Mini, version 9.3.5.
Try to switch to default theme – Storefront (Appearance > Themes) and check if you have the same problem with the cart when the storefront theme is enabled.
It seems to be working ok on my clients device now, so it may be an issue with my iPad as it’s now very outdated.
Thanks for the quick replies.
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