Hello, Muhammmed Hamed,

Thank you for reaching out to us with your concerns regarding our theme. We are here to assist you and ensure that your experience with our product is smooth and satisfactory.

Regarding the issue with the variation swatches not appearing on the single product page, this could be due to several reasons such as conflicts with other plugins or incorrect theme settings. To help us diagnose and resolve this issue effectively, could you please provide us with the following information:
– product URL and temporary wp-admin access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

We will be able to check the Loco Translate settings once you provide us with temporary access.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello Combizopp,

We appreciate your prompt response.

We would like to inform you that widgets should not disappear without a specific reason. The settings you mentioned are derived from WordPress; therefore, we recommend contacting their support team for further assistance, as we do not see any issues originating from the theme that could have caused this problem.

Best Regards,
8Theme’s Team

Hello, CreativeGeniuz,

We appreciate your prompt response.

Could you please provide a more detailed description of the desired outcome along with some screenshots? This will help us to better understand your requirements and assist you accordingly.

Best Regards,
8Theme’s Team

Hello, CreativeGeniuz,

Thank you for reaching out to us with your query.

Please watch this video first – https://youtu.be/LgzC4iK-j6A?feature=shared

Try to select “Primary Attribute” in Theme Options > WooCommerce > Shop elements > Variation Swatches.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello Hanza,

Thank you for reaching out to us with your request.

Custom tabs can be added via Single Product Builder > Tabs element settings – https://prnt.sc/4D7EneEYZC3k
Static block can be the content, for example, https://prnt.sc/j74LEK5vgKfc https://prnt.sc/qx-GSYi9X4fG

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your query.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello filiphdan,

Thank you for reaching out to us with your requests.

1/ Header Builder > Multiple headers > create a custom header and in conditions set it for all pages of a particular language and change texts in settings for that header.

2/ Do you mean translation of product categories https://prnt.sc/IG4CdQTUAmGJ
? Please read this article – https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, DashDoor,

Thank you for reaching out to us.

We would recommend you follow next steps:
– Create desired product categories and sub-categories via Dasboard > Products > Categories.
– Enable product categories for menus https://www.8theme.com/documentation/docs/how-to-enable-product-categories-for-menus/
– create desired menus https://www.8theme.com/documentation/xstore/menu-set-up/

We hope this information is helpful.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, jaij,

Thank you for reaching out to us.

1, 2/ Please provide some videos for a better understanding of your requests.

3/ This is not our theme functionality.

Best Regards,
8Theme’s Team

Hello, Zaid,

We appreciate your prompt response.

Please read this article – https://www.businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/ OR you can use Single Product Builder via Elementor – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/ or via Theme Options > WooCommerce (Shop) > Single Product Builder.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your query.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello Combizopp,

Please go to Appearance > Widgets > add desired widgets to the Shop sidebar area.

Best Regards,
8Theme’s Team

Dear, Plethora,

In this case, you need to edit slider settings further. What exactly do you want on mobile? Big height doesn’t require image in that height for all devices, you can set container height https://prnt.sc/foEpSXqJ2_A3 and background color – https://prnt.sc/fjlZmEYawf_2

To provide you with the most accurate advice, could you please describe in detail what you aim to achieve? For instance, if your goal does not require the use of an image or banner, you might consider simply adjusting the background settings for the container. This approach allows for different heights and other settings across various devices https://prnt.sc/JprYkajT3bJ6

Best Regards,
8Theme’s Team

Hello, Mirza Ahtsham,

Thank you for reaching out to us with your concern.

Please read the next articles – https://www.8theme.com/documentation/xstore/woocommerce/product-images/

Best Regards,
8Theme’s Team

Hello, Micrograms,

Thank you for reaching out to us. We understand that you are experiencing issues with translating the theme, despite following the tutorial and using Loco Translate for synchronization. We apologize for any inconvenience this may have caused.

To better assist you, could you please provide us with temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Once we have this information, we will be better equipped to help resolve the issue promptly.

Thank you for your patience and cooperation. We look forward to your response.

Best Regards,
8Theme’s Team