My email builder doenst overwrite the woocommerce email templates

This topic has 5 replies, 4 voices, and was last updated 1 months ago ago by Andrew Mitchell

  • Avatar: Jari de Boer
    Jari de Boer
    Participant
    August 29, 2024 at 21:13

    My email builder doesn’t overwrite the woocommerce email templates. How do I fix this

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2024 at 06:05

    Hello, Jari de Boer,

    Thank you for reaching out to us with your concern regarding the email builder not overwriting the WooCommerce email templates.

    Please provide a detailed description of the situation, including screenshots and examples. Additionally, we kindly request that you provide temporary wp-admin and FTP access to facilitate a thorough investigation.

    Best Regards,
    8Theme’s Team

    Avatar: Jari de Boer
    Jari de Boer
    Participant
    August 30, 2024 at 08:03

    Hi,

    I’ve attached an screenshot of the recieved mail. https://prnt.sc/4Gsp5bDwXwNq

    and the emailbuilder mail:
    https://prnt.sc/rCd8dz5qvhsP

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 30, 2024 at 11:14

    Hello @Jari de Boer
    You have the Development mode currently active on your web-site -> https://prnt.sc/8V853JI6-T3X. If you need to send the built templates by our Email builder you should deactivate the Development mode option.
    Kind regards, Jack Richardson

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 30, 2024 at 13:09

    Dear Jari de Boer,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘My email builder doenst overwrite the woocommerce email templates’' has been successfully resolved, and the topic is now closed for further responses

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