Hello,
Use one of the following plugins:
1) WPML (paid) https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/
2) qTranslate (free)
2) Polylang (free with paid extra options)
Regards
Hello,
Use one of the following plugins:
1) WPML (paid) https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/
2) qTranslate (free)
2) Polylang (free with paid extra options)
Regards
Thanks for understanding.
Have a nice day.
Regards
Hello,
You can just remove display: none; line from here – https://prnt.sc/pltgqy
or
add this code:
.product-information-inner .button {
display: inline-block;
}
Regards
You’re welcome!
Have a nice day.
Regards
Hello,
1) The problem is caused by your custom CSS code in Appearance > Customize > Additional CSS area – https://prnt.sc/pltgqy http://prntscr.com/plthdl You need to change or delete it.
2) You can use this code to remove categories from the single products page:
.single-product .product_meta .products-page-cats {
display: none;
}
(Theme Options > Theme Custom CSS > Global custom CSS)
Regards
Your favicon should be a multiple of 48px square, for example: 48x48px, 96x96px, 144x144px and so on – http://prntscr.com/plt6zz https://support.google.com/webmasters/answer/9290858?hl=en
Regards
Hello,
You can use a free version of MailChimp that allows creating 1 form http://prntscr.com/plt5p7 Read more – https://kb.mc4wp.com/
https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/
Regards
You’re welcome!
If you want to add URL of product category somewhere, just copy it from the category page (http://prntscr.com/plt1l8 > http://prntscr.com/plt1s0) and you will be sure that the URL is correct. If you want to add a link to category page into the menu, you do not need to use a Custom link, just add Product category – https://prnt.sc/plt316
Regards
Hello,
I’ve added this Secondary menu on your site. Please check. You can edit static blocks of menu items depends on your needs. Also, watch this video – https://youtu.be/7QluEYxznKs
Regards
Hello,
Please read this article – https://www.8theme.com/documentation/xstore/slider-set-up/new-slider/
If this doesn’t help, provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Your favicon should be a multiple of 48px square, for example: 48x48px, 96x96px, 144x144px and so on. SVG files, of course, do not have a specific size. Any valid favicon format is supported. Google will rescale your image to 16x16px for use in search results, so make sure that it looks good at that resolution. Note: do not provide a 16x16px favicon.
You need to wait at least 1 month, while the google updates information. The favicon URL should be stable (don’t change the URL frequently).
Regards
Hello,
Could you, please, provide temporary wp-admin access?
Regards
Hello,
There is no option to make it open, by default, unfortunately.
I’ve sent your request to our developers, they will check if this can be added in one of the next theme updates.
Regards
Hello,
Try to change this link https://your_site/product-categorie/occasion http://prntscr.com/plq8yn to
https://your_site/product-category/occasion/
Regards
Hello,
Theme Options > General > Disable default Open Graph meta tags.
Regards
Is this what you are looking for https://massive.mpcthemes.net/counter/#vertical ? This Counter element comes from Massive Addons plugin – http://prntscr.com/plhufh
Regards
Hello,
I can’t open your site, unfortunately. Is there any restriction by IP?
Regards
Dear,
Thanks for the screenshot. Could you, please describe the problem in more detail? Your request is unclear for me, unfortunately.
Regards
Hello,
Sorry, but your question is a bit unclear for me. Please describe it in more details with screenshots.
You can use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
Also, provide temporary wp-admin access to your site.
Regards
You’re welcome!
Regards
Hello,
Looks like the problem is caused by ó, é symbols in text input fields. You can change the code of the form to – http://prntscr.com/pletxq > http://prntscr.com/pletzj Or contact support for the Contact Form 7 plugin.
Regards
Hello,
I do not see the repeating on your site – https://prnt.sc/plek7c right now. Isn’t it solved?
Depends on user/hashtag Instagram returns images in a different ratio. There is no way to show all of them square, right now. This task is in our list “To do”, but I can’t say sure when exactly developers will find and implement a solution for this, unfortunately.
Fell free to open up new topics for new questions. If you have any feature requests and suggestions, please post them here – https://www.8theme.com/forums/xstore-wordpress-support-forum/xstore-features/
Regards
Hello,
Thanks for the explanation. That is strange because when I login your site, there is no problem – https://prnt.sc/plebk2 , but it is here via an incognito window – http://prntscr.com/plebtq
Try to disable caching temporarily on the site and check one more time. Let us know the result.
I will pass this problem to our developers, but they will be available from Monday, due to the weekend. Please do not change access.
Regards
Hello,
I am glad that you sorted out.
Have a nice day.
Regards
Hello,
I passed your question to our developers. I’ll inform you once get a reply from them.
Regards
Hello,
I would recommend you to create a staging site (full copy of the existing one) and update the theme and plugins there first https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ If everything is ok then you’ll be able to update the production site. Do not update the Core plugin before the theme update. Also, you will need to install the Kirki framework plugin after the theme update, then go to Xstore > Theme Options to finish migration of settings.
Do the backup of your database and files before starting the theme update.
+ you need to be sure that PHP version is 7.0 or 7.2 on your site. Read more in our changelog http://prntscr.com/pb8oo5 https://xstore.8theme.com/update-history/ , a lot of new features were added in new versions.
The theme updating will override any custom changes that you make to the parent theme. Hence we recommend using a child theme. A child theme is not meant to be updated and should contain only your custom changes.
If you need our help with the update, just provide temporary wp-admin and FTP access to the staging site. Please note, that our technicians work Monday – Friday, so on weekends (Sat-Sun) you can get consultations only.
Regards
Hello,
Thanks for contacting us.
Have you followed our documentation – https://www.8theme.com/documentation/xstore/theme-installation/demo-content/ ?
What exactly the demo version can’t be imported on your site? Were all required plugins installed – https://www.8theme.com/documentation/xstore/plugins/included-plugins/?
Make sure you have checked all the server requirements – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Please describe the problem in more detail. Provide URL and temporary wp-admin access, so I can take a closer look and help you with the import.
Regards
Hello,
That is great thank you for letting us know.
Regards
You’re welcome!
Regards
You’re welcome!
Regards