Hello,
1) Your site under maintenance mode, so we can’t check it. Provide temporary wp-admin access, please.
2) Read this article – https://docs.woocommerce.com/document/editing-product-data-tabs/
Regards
Hello,
1) Your site under maintenance mode, so we can’t check it. Provide temporary wp-admin access, please.
2) Read this article – https://docs.woocommerce.com/document/editing-product-data-tabs/
Regards
Hello,
Provide temporary wp-admin and FTP access.
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Our theme does not have special options for the registration, we use default WooCommerce registration. All the available options for the registration fields you can find in settings of the WooCommerce. If you need any custom fields, use an additional plugin for WooCommerce that allows you to implement this.
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Hello,
WooCommerce > Settings > Accounts & Privacy > Account creation > Allow customers to create an account on the “My account” page https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15
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Hello,
Provide temporary wp-admin access, so we can take a closer look at your settings http://prntscr.com/qo0d23
Do you want to delete some elements from the header?
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Hello,
Go to Theme Options > Header builder > edit content of the header depends on your needs. These videos will help you – https://www.youtube.com/watch?v=UAlAkvoilfk&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3
Let us know if you need any further assistance.
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Hello,
1) Clear all cache – http://prntscr.com/qnypjv
2) You can delete section http://prntscr.com/qnyq7p or element http://prntscr.com/qnyqob
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Hello,
What about FTP access? Do you need our assistance with the theme update? Is there anything else we can help you with?
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Hello,
1)
.wishlist_table.mobile {
margin-top: 30px;
}
2)
.woocommerce-message:before,
.dokan-alert-success:before,
.mc4wp-success:before {
color: #c2ab5a;
}
.woocommerce-message {
border-top-color: #c2ab5a !important;
}
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Hello,
You’re welcome!
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Hello,
You’re welcome!
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Hello,
Try to use the next code:
<script>jQuery(document).ready(function() {
jQuery('div.bottomLine').click(function() {
if (jQuery('#tab_yotpo_widget').length) { jQuery('#tab_yotpo_widget').parent().click(); }
})
})
</script>
– install “Insert Headers and Footers” plugin and add the code – http://prntscr.com/qnw67f
Please note that we don’t give a guaranty for full theme compatibility with all 3-rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support (check the item support policy https://themeforest.net/page/item_support_policy ).
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Hello,
Try to use the next custom CSS code:
.et-overflow-hidden #header.sticky-on:not([data-type="sticky"]) > [class*=header-wrapper],
.et-overflow-hidden #header > [class*=header-wrapper] .sticky-on > div {
position: static;
}
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Please try to use this custom CSS code:
.page-heading {
background-image: none;
}
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Hello,
Please provide links of pages.
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Hello,
Go to Products > click Sorting > drag and drop the product rows to reorder them – http://prntscr.com/qmmr5i
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Hello,
Sorry, but your question is a bit unclear for me. Describe it in more detail. Thanks in advance.
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Try these settings http://prntscr.com/qmm098 > http://prntscr.com/qmm0eg
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Please provide temporary wp-admin access also. One of our technicians will be able to check this problem on Monday (due to the weekend).
Regards
Hello,
If you need our help with the theme update, provide temporary FTP access.
One of our technicians will be able to check this problem on Monday (due to the weekend).
Regards
Hello,
Try to delete the image from the row and set it as bg-image, for example, http://prntscr.com/qmktzn
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Hello,
Autoupdate does not work for the bundled plugins https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins . You can update them using FTP method https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Rename via FTP woocommerce admin plugin, which is mentioned in the error text, to disable this plugin, and check your site then.
We need temporary wp-admin and FTP access, to take a closer look at your problem.
Regards
You’re welcome!
Regards
Hello,
Make sure that you are using compatible versions of the theme and Core plugin, for example – http://prntscr.com/qmjr7u http://prntscr.com/qmjran https://xstore.8theme.com/update-history/
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Hello,
Thanks for contacting us.
This is http://prntscr.com/qmjiil just an information notice. It doesn’t mean that you have an error with the license.
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You’re welcome!
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Hello,
As I can see, these elements are shown in mobile menu for home page only. It looks like, you made changes for Default header only, but did not change settings of the mobile menu of the Custom Home page header, go to Theme Options > Header builder > Multiple Headers > Edit second header.
If you need any further assistance, provide temporary wp-admin access.
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Hello,
Go to Products > allow Comments http://prntscr.com/qmj1gu
Select Reviews Position in Theme Options > WooCommerce (Shop) > Single product page > Tabs.
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Hello,
Theme Options > Header builder > Main menu > select Border style – none https://prnt.sc/qmixwj + change min-height of Bottom header http://prntscr.com/qmiy8v + http://prntscr.com/qmiyo5
Watch these videos – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
We don’t give a guaranty for full theme compatibility with all 3-rd party plugins.
Regards