My site loads very slowly. - by HelloMorinig

This topic has 26 replies, 4 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

  • Avatar: HelloMorinig
    HelloMorinig
    Participant
    January 9, 2020 at 10:45

    My site loads very slowly.

    Please, contact administrator
    for this information.
    25 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 9, 2020 at 18:53

    Hello,

    We have enabled JS and CSS minification in the cache plugin settings and your site speed results are pretty good
    https://tools.pingdom.com/#5be2dae8e5400000
    https://gtmetrix.com/reports/storypages.love/8s4te0u2

    Regards

    Avatar: HelloMorinig
    HelloMorinig
    Participant
    January 10, 2020 at 01:23

    Hello,:)Thank you for your message.:)

    Please contact administrator
    for this information.
    Avatar: John Holden
    John Holden
    Support staff
    January 10, 2020 at 05:16

    Hi,

    You can enable optimization via Theme Options -> Speed Optimization https://xstore.helpscoutdocs.com/article/39-main-theme-options

    You can read through documentation which cache you’re using to know how to enable JS / CSS minification.

    Regards,
    Hung PD

    Avatar: HelloMorinig
    HelloMorinig
    Participant
    January 11, 2020 at 12:43

    I see.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2020 at 15:00

    Hello,

    1) https://prnt.sc/qm917b + http://prntscr.com/qm92jb , http://prntscr.com/qm91yj – Theme Options > Header builder > Main header > Computed Box > Margin-bottom
    2) http://prntscr.com/qm92pl
    3) There is no possibility to improve it, right now. Try to set 4 columns.

    Regards

    Avatar: HelloMorinig
    HelloMorinig
    Participant
    January 12, 2020 at 12:36

    Thank you so much.:)

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2020 at 13:11

    Hello,

    Try to delete the image from the row and set it as bg-image, for example, http://prntscr.com/qmktzn

    Regards

    Avatar: HelloMorinig
    HelloMorinig
    Participant
    January 12, 2020 at 13:30

    Thank you for your mesasge.:)

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2020 at 15:15
    Avatar: HelloMorinig
    HelloMorinig
    Participant
    January 13, 2020 at 01:35

    Thank you for your replay.:)Solved!:)
    Thank you so much!:)

    Avatar: John Holden
    John Holden
    Support staff
    January 13, 2020 at 06:31

    Hi,

    Glad to hear your issue has been resolved.

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

    Your feedback is the motivation to improve our work and services.

    Regards,
    Hung PD

    Avatar: HelloMorinig
    HelloMorinig
    Participant
    January 14, 2020 at 10:28

    I want Olga or Rose to respond to me.Others could not solve the problem.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 14, 2020 at 11:08

    Hello,

    1) Use translation files of the wishlist plugin http://prntscr.com/qng715
    2) If you want to add some margin after the header for the single product page for the mobile device only then I would recommend you the following custom code

    @media only screen and (max-width:992px){
        .single-product .site-header {
            margin-bottom: 15px;
        }
    }

    Regards

    Avatar: HelloMorinig
    HelloMorinig
    Participant
    January 14, 2020 at 12:06

    Q1
    Solved.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 14, 2020 at 12:36

    Hello,

    2) If you want to apply changes for all the devices then just remove media query from the mentioned code.

    3) If you need help with site optimization submit request to WPKraken team. Our support does not include personal site optimization service and we don’t have experts for these purposes.

    Regards

    Avatar: HelloMorinig
    HelloMorinig
    Participant
    January 14, 2020 at 12:44

    Thank you for your message.:)
    Q3
    Thank you.:)I solved!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 14, 2020 at 17:48

    Hello,

    “Without media query” I meant leave just this code

     .single-product .site-header {
            margin-bottom: 15px;
        }

    instead of

    @media only screen and (max-width: 992px) {
        .single-product .site-header {
            margin-bottom: 15px;
        }
    }

    Regards

    Avatar: HelloMorinig
    HelloMorinig
    Participant
    January 15, 2020 at 02:28

    Thank you!I solved.:)

    Avatar: HelloMorinig
    HelloMorinig
    Participant
    January 15, 2020 at 03:54

    Hi

    Please contact administrator
    for this information.
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