Hello,
Your question relates to additional customization.
Additional customization is outside the scope of basic theme support, sorry.
If you need help with additional customization you can submit request here.
Regards
Hello,
Your question relates to additional customization.
Additional customization is outside the scope of basic theme support, sorry.
If you need help with additional customization you can submit request here.
Regards
Hello Thushanka Sandeepa,
First of all, thank you for using XStore and for contacting us.
You can use Single Product Builder to create the page structure from scratch depends on your needs, for example – http://prntscr.com/sang6d https://xstore.8theme.com/demos/2/niche-market/product/wooden-chair/
Regards
Your request was added to our task list.
Regards
Hello Erkan,
Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Regards
Hello,
Provide temporary wp-admin and FTP access, so we can take a closer look.
Regards
Hello,
FTP does not work:
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
Please check the credentials. What port should be used?
Regards
Hello Montse,
Describe the problem in more detail + provide temporary wp-admin access.
Regards
Hello,
Sorry for the long delay in answering due to the weekend – http://prntscr.com/sakkjr
Please describe the desired result in more detail. Could you provide an example?
Regards
Hello,
Add the next code in Theme Options > Custom CSS:
.single-product-page .product-info .product_title {
font-size: 20px;
line-height: 1.2;
}
Regards
.single-product .thumbnails-list li {
opacity: 1;
}
Regards
Hello,
Dashboard > Pages > Shop > edit page > [8theme] Layout options > Breadcrumbs Style > select value like this http://prntscr.com/sak7mk
Regards
Hello,
You need to contact your hosting provider and request the limits be increased to the following minimums – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
The hosting provider will be able to increase these parameters – http://prntscr.com/sak3wr
Regards
Change the Sidebar widget element to Custom HTML block in the single product builder.
Go to Dashboard > Static blocks > create a new block with Products element – http://prntscr.com/sak2k5
then show the block via the HTML element.
Regards
Hello Bas_Kling,
By default, there is no such possibility.
Additional customization is outside the scope of basic theme support, sorry.
If you need help with additional customization you can submit request here.
Regards
Hello,
1) Check settings of the Compare plugin – http://prntscr.com/saj5i8
2) Check how it works now.
3) The question was answered in another topic.
Regards
Hello Eathanh,
Provide screenshots, URL, temporary wp-admin access.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Regards
Hello,
Categories are shown in the Sidebar via Widget, so they can’t be displayed like the menu in the header.
Go to Theme Options > WooCommerce (Shop) > Shop > Shop elements > Categories > Open Product Categories Widget By Default > Off.
Regards
Hello,
Ajax Add to cart is not available for variable products.
Regards
Hello,
Change the previous code to
.products-grid .products-page-brands {
display: none;
}
+ Theme Options > WooCommerce (Shop) > Shop > Products style > Product Content Elements > uncheck “Product categories”
Regards
Hello,
It looks like some files, for example – functions.php, contain malware code, (that is not contained in the theme archive, which can be downloaded on ThemeForest). You need to contact server admin and ask to check all your files.
Regards
Hello,
You can create a new static block (that can be edited using WPBakery Page Builder ) and add like this http://prntscr.com/sahvqp (http://prntscr.com/sahvy0)
Regards
Hi Manjii,
Do you use any third-party plugins that do not come bundled with our theme? Try to disable them and check the quick view hen.
Regards
Hello,
Please provide URL and temporary wp-admin access.
Regards
Dear,
Could you, please, post URL of page every time you ask about custom CSS?
Thanks in advance.
Regards
Hello,
This is https://prnt.sc/sa8nhr banner that can be changed via Theme Options > WooCommerce (Shop) > Shop > Shop page layout > http://prntscr.com/sahl2w , so you can delete the shortcode or edit static block – http://prntscr.com/sahlci http://prntscr.com/sahlmv
This is http://prntscr.com/sahlvz categories widget in Shop sidebar, go to Appearance > Widgets > http://prntscr.com/sahmbc , categories you can edit here – http://prntscr.com/sahml7
Here are videos about header menus – https://youtu.be/OnxkixHtVLI https://youtu.be/f07MBdnFPfk https://youtu.be/7QluEYxznKs
About Blog, what exactly do you want to change? let’s try to sort out on examples.
For example, here is post – http://prntscr.com/sahoja , it has title http://prntscr.com/sahq91 , content http://prntscr.com/sahpcu , featured image http://prntscr.com/sahowi , excerpt – http://prntscr.com/sahp19 , on the Blog page – https://prnt.sc/sahqps
Regards
Hello Jonathan,
There is no such possibility, by default.
Regards
You’re welcome!
Regards
Hello,
Our technicians will be able to take a closer look at the problem on Monday, due to the weekend. Please do not change access.
Regards
Use Private content area to post username and pass – http://prntscr.com/sa5g0f
Regards