Forum Replies Created

Viewing 30 posts - 44,341 through 44,370 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 14:37

    Make sure that you have changed the mentioned option for the Shop page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 14:35

    Hello,

    Could you, please, provide URL and temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 14:32

    Hello,

    The mentioned feature was created just for the demo, sorry.
    We can’t recommend any plugin, because did not do official testing of such plugins with our theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 14:28

    Hello,

    First of all, thank you for using XStore and for contacting us.
    Please provide URL of the mentioned page and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 14:15

    Dear,

    We strongly recommend using one topic per one question and do not create a mess, it slows down answering time not just for you, but for all our customers. I hope for your understanding.
    Every topic will get a reply (we do not delete topics, all on them in our “Wait for reply” list), do not post new for the same/similar questions. Sometimes we need more time to provide a solid response. Please be patient.

    About this https://prnt.sc/sao2wi , add the next custom CSS code (Theme Options > Theme Custom CSS):

    .products-slider .add_to_cart_button {
        margin-top: 15px !important;
        display: inline-block;
        padding: .75rem 2.2rem;
    }
    .products-slider .compare.button {
        display: block;
        margin-top: 15px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 14:02

    Hello,

    The Compare icon can’t be added in the header, unfortunately.
    3. Will be answered in this topic https://www.8theme.com/topic/mega-menu-or-sub-menu/#post-235568

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 14:00

    You’re welcome.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 13:08

    Hello Brightskyapps,

    Sorry for the inconvenience and thanks for contacting our team, we will help you to sort out the problem.
    1) Make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    2) Provide us with server error logs to get detailed information about the mentioned error and WP Dashboard and FTP access to your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 13:03

    Hello,

    Try to add the next code

    .elementor-widget-image-carousel .swiper-slide {
        margin: 0 !important;
    }

    here – http://prntscr.com/sao3zs

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 12:42

    Hello,

    Your question relates to additional customization.
    Additional customization is outside the scope of basic theme support, sorry.
    If you need help with additional customization you can submit request here.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 12:33

    Hello Thushanka Sandeepa,

    First of all, thank you for using XStore and for contacting us.
    You can use Single Product Builder to create the page structure from scratch depends on your needs, for example – http://prntscr.com/sang6d https://xstore.8theme.com/demos/2/niche-market/product/wooden-chair/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 12:24

    Hi Ejder077,

    Theme Options > Header builder > Mobile header > http://prntscr.com/sancf4

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 12:18

    Your request was added to our task list.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 12:09
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 11:19

    Hello,

    Provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 10:49

    Hello,

    FTP does not work:
    Error: Connection timed out after 20 seconds of inactivity
    Error: Failed to retrieve directory listing

    Please check the credentials. What port should be used?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 10:41

    Hello Montse,

    Describe the problem in more detail + provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 10:02

    Hello,

    Sorry for the long delay in answering due to the weekend – http://prntscr.com/sakkjr
    Please describe the desired result in more detail. Could you provide an example?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 10:00

    Hello,

    Add the next code in Theme Options > Custom CSS:

    .single-product-page .product-info .product_title {
        font-size: 20px;
        line-height: 1.2;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 09:45
    .single-product .thumbnails-list li {
        opacity: 1;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 09:43

    Hello,

    Dashboard > Pages > Shop > edit page > [8theme] Layout options > Breadcrumbs Style > select value like this http://prntscr.com/sak7mk

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 09:38

    Hello,

    You need to contact your hosting provider and request the limits be increased to the following minimums – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    The hosting provider will be able to increase these parameters – http://prntscr.com/sak3wr

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 09:35

    Change the Sidebar widget element to Custom HTML block in the single product builder.
    Go to Dashboard > Static blocks > create a new block with Products element – http://prntscr.com/sak2k5
    then show the block via the HTML element.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 08:47

    Hello Bas_Kling,

    By default, there is no such possibility.
    Additional customization is outside the scope of basic theme support, sorry.
    If you need help with additional customization you can submit request here.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 08:41

    Hello,

    1) Check settings of the Compare plugin – http://prntscr.com/saj5i8
    2) Check how it works now.
    3) The question was answered in another topic.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 08:30

    Hello Eathanh,

    Provide screenshots, URL, temporary wp-admin access.
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
    Read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 08:21

    Hello,

    Categories are shown in the Sidebar via Widget, so they can’t be displayed like the menu in the header.
    Go to Theme Options > WooCommerce (Shop) > Shop > Shop elements > Categories > Open Product Categories Widget By Default > Off.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 07:53

    Hello,

    Ajax Add to cart is not available for variable products.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 07:39

    Hello,

    Change the previous code to

    .products-grid .products-page-brands {
        display: none;
    }

    + Theme Options > WooCommerce (Shop) > Shop > Products style > Product Content Elements > uncheck “Product categories”

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2020 at 07:12

    Hello,

    It looks like some files, for example – functions.php, contain malware code, (that is not contained in the theme archive, which can be downloaded on ThemeForest). You need to contact server admin and ask to check all your files.

    Regards

  • 1 2 3 1,478 1,479 1,480 2,273 2,274 2,275
    Viewing 44,370 results - 44,341 through 44,370 (of 68,231 total)
Viewing 30 posts - 44,341 through 44,370 (of 68,231 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.