Page 1470 – 8theme.com

Forum Replies Created

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Rose Tyler

Support staff

May 16, 2020 at 07:29

Thanks for letting us know.
Feel free to ask if you have any other questions.

Regards

#237447 Copied In reply to: Logo and Media issue

Rose Tyler

Support staff

May 16, 2020 at 07:24

Hello,

Provide temporary wp-admin access, so we can take a closer look.

Regards

#237446 Copied In reply to: Sidebar filter product

Rose Tyler

Support staff

May 16, 2020 at 07:11

Try to change the code for brand to http://prntscr.com/shrvhv

Regards

#237445 Copied In reply to: single product changes

Rose Tyler

Support staff

May 15, 2020 at 16:10

Hello,

1, 2)Woocommerce > Settings > Accounts and Privacy Settings – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15
3) https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/

Regards

#237406 Copied In reply to: my account

Rose Tyler

Support staff

May 15, 2020 at 15:27

Hello,

1) Edit post and change excerpt, for example – http://prntscr.com/shelza > http://prntscr.com/shemjw
2) http://prntscr.com/shenep

Regards

#237399 Copied In reply to: Blog

Rose Tyler

Support staff

May 15, 2020 at 14:08

Sorry, it was my mistake.
Provide URL of your site, temporary wp-admin access, and links of pages from our demos. We will add pages to your site.

Regards

#237391 Copied In reply to: Demo Content Pages

Rose Tyler

Support staff

May 15, 2020 at 14:04

Hello,

Try to disable all 3-rd party plugins, clear browser cache, and then check. If the mentioned text comes from a plugin, contact the support of that plugin.

Regards

#237390 Copied In reply to: Appearance of undesired links in top Potter
Rose Tyler

Support staff

May 15, 2020 at 13:30
Find Advanced Settings > On Pagination End
add the next code

etTheme.loadInView(); jQuery('.filter-wrap .woocommerce-pagination').hide(); etTheme.global_image_lazy();

If this doesn’t help, provide temporary wp-admin access, we will take a closer look.

Regards
#237385 Copied In reply to: Load More Button on Shop page not working.
Rose Tyler

Support staff

May 15, 2020 at 11:02

Dear,

I do not see any slider on your Home page. Have you removed it?
If you need our assistance with the slider we should be able to see the problem.

Regards

#237357 Copied In reply to: text into categories of portfolio

Rose Tyler

Support staff

May 15, 2020 at 09:27

Thanks for the screenshot. Could you, please, provide URL of the product?

Regards

#237346 Copied In reply to: Product attributes along with product meta tags and breadcrumbs on product page

Rose Tyler

Support staff

May 15, 2020 at 09:23

Hi,

You’re welcome!
Have a nice day too 🙂

Regards

#237345 Copied In reply to: Problem with instagram widget

Rose Tyler

Support staff

May 15, 2020 at 09:22

Hi Antonis,

Edit menu item static block > Menu list – http://prntscr.com/sh79nl

Regards

#237344 Copied In reply to: Add List of Products

Rose Tyler

Support staff

May 15, 2020 at 08:23

Hello,

First of all, thank you for using our theme and for contacting us.
Either go to Plugins > disable WooCommerce Infinite Scroll and Ajax Pagination plugin or set correct selectors according to theme docs https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

#237339 Copied In reply to: Load More Button on Shop page not working.

Rose Tyler

Support staff

May 15, 2020 at 07:27

Hello,

Please provide a screenshot of the mentioned lines and URL.

Regards

#237334 Copied In reply to: Product attributes along with product meta tags and breadcrumbs on product page

Rose Tyler

Support staff

May 15, 2020 at 07:09

Hello,

First of all, thank you for using our theme and for contacting us.
Please follow this video – https://youtu.be/wkIKN2IyEZI

Regards

#237333 Copied In reply to: Demo Content Pages

Rose Tyler

Support staff

May 15, 2020 at 07:05

Hello Gerardo,

First of all, thank you for using our theme and for contacting us.
Please provide a screenshot for a better understanding.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

#237332 Copied In reply to: how to remove the purchase code link

Rose Tyler

Support staff

May 15, 2020 at 07:03

Hi,

Add the mentioned code in Theme Options > Custom CSS > Custom CSS for desktop

Regards

#237331 Copied In reply to: Replace search icon with Search Box

Rose Tyler

Support staff

May 14, 2020 at 15:14

Dear,

There is no “Mega menu” option for submenu item in Appearance > Menus settings, it is not a bug, but predefined behavior.
What exactly menu structure do you want to create, please provide an example, so we can guide you.
Please watch this – https://youtu.be/7QluEYxznKs

Regards

#237253 Copied In reply to: Create a Megamenu for a submenu

Rose Tyler

Support staff

May 14, 2020 at 14:08

Hello,

Try to create the desired menu structure using static block, here you can find videos – https://www.youtube.com/user/8theme/videos

Regards

#237246 Copied In reply to: Create a Megamenu for a submenu

Rose Tyler

Support staff

May 14, 2020 at 13:11

Hello,

Related products are shown automatically – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Regards

#237237 Copied In reply to: Product recomendations on product page

Rose Tyler

Support staff

May 14, 2020 at 13:07

Hi Antonis,

There is no such possibility, unfortunately.

Regards

#237236 Copied In reply to: Custom menu label

Rose Tyler

Support staff

May 14, 2020 at 12:22

Hello,

We did not test such plugins with our theme, so we can’t give any recommendations.

Regards

#237227 Copied In reply to: Print Single Product page onto paper.
Rose Tyler

Support staff

May 14, 2020 at 12:16
Hi,

Add the next code in Theme Options > Theme Custom CSS > Global custom CSS:

.single-product .woocommerce-product-gallery__image { pointer-events: none; }

Sorry, but Instagram itself does not allow sharing from any other sites.

Regards
#237221 Copied In reply to: how to stop image opening on product details page
Rose Tyler

Support staff

May 14, 2020 at 12:15

Thanks for letting us know.
Have a nice day.

Regards

#237220 Copied In reply to: reply button missing

Rose Tyler

Support staff

May 14, 2020 at 12:04

Hello,

Do you use Single Product page builder? Check column width there.
If this doesn’t help, provide temporary wp-admin access, so we can take a closer look.

Regards

#237214 Copied In reply to: 3 questions

Rose Tyler

Support staff

May 14, 2020 at 11:58

Hello,

Thanks for contacting us. Please clear browser cache and check one more time.

Regards

#237212 Copied In reply to: reply button missing

Rose Tyler

Support staff

May 14, 2020 at 10:38

Hi,

Yes, you can edit pages, posts, products, static blocks using the Elementor.
Check the footer now.

Regards

#237192 Copied In reply to: Elementor with Niche Market template

Rose Tyler

Support staff

May 14, 2020 at 10:32

Hello,

First of all, thank you for using our theme and for contacting us.
Create own categories http://prntscr.com/sgk7tl > enable them in Appearance > Menus > http://prntscr.com/sgk8tl http://prntscr.com/sgk95y
Please describe in more detail the question about centering, provide screenshots for better understanding.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

#237190 Copied In reply to: Missing Products categories

Rose Tyler

Support staff

May 14, 2020 at 10:16

Hello,

Take our apologies if you faced any inconvenience using our theme!
Go to Theme Options > Header builder and change width of the Main menu element in the header structure – http://prntscr.com/sgjsru For example – http://prntscr.com/sgjxl5
Please watch videos about the header builder here – https://www.youtube.com/user/8theme/videos

Sometimes we ask about temporary access, to be able to take a closer look at your current settings. Such temporary access can be changed/deleted from your side, so do not worry.

Regards

#237188 Copied In reply to: Header Builder Malfunctioning

Rose Tyler

Support staff

May 14, 2020 at 10:05

Hello,

Appearance > Menus > click on 8Theme Options > select Mega menu type and columns or width, for example http://prntscr.com/sgjnyi – http://prntscr.com/sgjp51
https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/

Regards

#237186 Copied In reply to: Mega Menu Not Sizing Properly
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Viewing 44,100 results - 44,071 through 44,100 (of 68,187 total)

Viewing 30 posts - 44,071 through 44,100 (of 68,187 total)

← 1 2 3 … 1,469 1,470 1,471 … 2,271 2,272 2,273 →

Forum Replies Created

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