Page 1444 – 8theme.com

Forum Replies Created

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Rose Tyler

Support staff

June 24, 2020 at 07:33

Hello,

I do not see the problem. Is it solved? If not, please provide URL of page where the white space is visible.

Regards

#241912 Copied In reply to: Footer scroll down problem

Rose Tyler

Support staff

June 24, 2020 at 07:31

Hello,

Please provide FTP access. If you don’t know your FTP host, FTP login, and FTP pass contact your hosting provider and ask this information.

Regards

#241911 Copied In reply to: Syntax Error

Rose Tyler

Support staff

June 24, 2020 at 07:29

Hello,

If you created translation for the theme https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ + WooCommerce plugin https://docs.woocommerce.com/document/woocommerce-localization/ , and updated translations – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , but some strings are untranslated on the frontend, you need to translate them for XStore Core plugin. Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.

Regards

#241909 Copied In reply to: Translate two buttons

Rose Tyler

Support staff

June 24, 2020 at 07:24

Hello,

Provide URL of your site, temporary wp-admin, and FTP access. Use Private Content area http://prntscr.com/t5f6et

Regards

#241908 Copied In reply to: Fatal erro woocommerce "get_type"

Rose Tyler

Support staff

June 24, 2020 at 07:22

Hello,

Create a new static block with the desired content (row and 2 columns with the content of copyrights) and set https://prnt.sc/t5f4dt , place this block in Appearance > Widgets > Footer Copyrights Left, delete content from Footer Copyrights Right area.

Regards

#241907 Copied In reply to: No padding in the copyrights footer

Rose Tyler

Support staff

June 24, 2020 at 07:18

You’re welcome!

Regards

#241906 Copied In reply to: Mobile layout problem with about us page

Rose Tyler

Support staff

June 24, 2020 at 07:17

Hello,

Enable Elementor editor for static blocks as shown here – https://prnt.sc/t52xht Make sure that static block that you edit is the same that selected in Appearance > Widgets > Footer area.
Theme Options > Speed Optimization > Static Blocks Cache > Off.
Clear all cache and check the frontend one more time. If this doesn’t help, provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#241905 Copied In reply to: footer in elementor niche market

Rose Tyler

Support staff

June 24, 2020 at 07:13

Hello,

Have you sorted it out http://prntscr.com/t5f0v3 ?

Regards

#241903 Copied In reply to: Wishlist and Cart button text color

Rose Tyler

Support staff

June 24, 2020 at 07:12

Hello,

Please provide a screenshot for a better understanding the desired result.

Regards

#241902 Copied In reply to: Highlight in the chosen variations

Rose Tyler

Support staff

June 23, 2020 at 16:29

Hello,

Please see screenshots – http://prntscr.com/t52y7u http://prntscr.com/t52xht http://prntscr.com/t52yrm http://prntscr.com/t52zii

Regards

#241853 Copied In reply to: footer in elementor niche market

Rose Tyler

Support staff

June 23, 2020 at 16:17

Hello,

There is no such possibility, by default. It requests changes in files, provide temporary wp-admin and FTP access.

Regards

#241852 Copied In reply to: Change the position of brands and title

Rose Tyler

Support staff

June 23, 2020 at 15:54

I suppose it would be better to create the page from scratch. Do you have a markup of the desired page, so we can assist you with content adding?

Regards

#241850 Copied In reply to: Contact Us Page

Rose Tyler

Support staff

June 23, 2020 at 15:44

Hello,

Please provide temporary wp-admin access.

Regards

#241847 Copied In reply to: How to change header background color?

Rose Tyler

Support staff

June 23, 2020 at 15:42

Content of your Newsletter is empty so, delete this element from the header http://prntscr.com/t51xyh Then go to Header builder > Mobile menu > Dropdown Opening Action > Off. Clear cache and check the menu on a real device.

Regards

#241846 Copied In reply to: MOBILE DROPDOWN MENU

Rose Tyler

Support staff

June 23, 2020 at 15:30

Try to use one of these plugins https://wordpress.org/plugins/query-monitor/ https://wordpress.org/plugins/error-log-monitor/

Regards

#241845 Copied In reply to: Random (every once in a while) rendering error of WPBakery shortcodes

Rose Tyler

Support staff

June 23, 2020 at 15:27

Some part of the page was created using WP Bakery and some using Elementor plugin https://prnt.sc/t4zhys , so the current problems are the result of conflict between these editors.
Go to Plugins > and disable the Elementor.
Then go to pages and create a new page, add and configure content using the WP Bakery and set this page as Home (Dashboard > Settings > Reading).
Follow this video to import a page from our demo – https://youtu.be/wkIKN2IyEZI

Regards

#241844 Copied In reply to: I got a Problem After the New Update of the Plugins

Rose Tyler

Support staff

June 23, 2020 at 15:11

Hello,

As I can see on your Home page, the speed of the slider is great. Have you sorted it out?

Regards

#241843 Copied In reply to: Revolution Slider loading very slow

Rose Tyler

Support staff

June 23, 2020 at 15:10

Hello,

Check this article https://www.w3schools.com/jsref/dom_obj_all.asp You need to change content of pages a bit, right now we can see empty elements – https://prnt.sc/t4yyia

Regards

#241842 Copied In reply to: Loading DOM elements on the page

Rose Tyler

Support staff

June 23, 2020 at 14:56

You’re welcome!

Regards

#241839 Copied In reply to: Single Product Page

Rose Tyler

Support staff

June 23, 2020 at 14:55

Hello,

Please be patient. You will get a reply soon.

Regards

#241838 Copied In reply to: Contact Us Page

Rose Tyler

Support staff

June 23, 2020 at 14:54

Hello,

By default, there is no such possibility.
Submit the request here https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.

Regards

#241837 Copied In reply to: tabs on mobile

Rose Tyler

Support staff

June 23, 2020 at 14:26

Hi,

Fixed. Please clear cache and check now. The fix will be included in the next theme update also.

Regards

#241834 Copied In reply to: Website broken after core plugin and theme updates

Rose Tyler

Support staff

June 23, 2020 at 14:24

Hi,

I am glad that you sorted it out.

Regards

#241833 Copied In reply to: Certain VC content not loading after updates

Rose Tyler

Support staff

June 23, 2020 at 14:12

Hello,

Clear cache and check one more time.

Regards

#241831 Copied In reply to: Certain VC content not loading after updates

Rose Tyler

Support staff

June 23, 2020 at 14:09

It is not possible, right now. Submit the request here https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.

Regards

#241829 Copied In reply to: How to add 3 tier mega menu.

Rose Tyler

Support staff

June 23, 2020 at 14:05

Hello,

WooCommerce > Settings > Products > Placeholder image

Regards

#241828 Copied In reply to: How can i change the default picture?

Rose Tyler

Support staff

June 23, 2020 at 13:59

There is no such option, you can submit a request here – https://www.8theme.com/taskboard/
For now, change the menu styling as was previously mentioned.

Regards

#241826 Copied In reply to: Mobile menu not loading correctly

Rose Tyler

Support staff

June 23, 2020 at 13:56

Hello,

Theme Options > Styling > Dark version > Off, then to to Theme Options > Typography > Headings > Color.

Regards

#241824 Copied In reply to: Single Product Page

Rose Tyler

Support staff

June 23, 2020 at 13:49

Hello,

How does it work with Storefront (default WC theme)?

Regards

#241823 Copied In reply to: Woocommerce prices showing differently on phone and desktop

Rose Tyler

Support staff

June 23, 2020 at 13:48

Hello,

It was a bug. The fix will be included in the next update of the theme also. Sorry for the inconvenience.

Regards

#241822 Copied In reply to: Adding poduct from category page add more than 1 and frozen
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Viewing 43,320 results - 43,291 through 43,320 (of 68,231 total)

Viewing 30 posts - 43,291 through 43,320 (of 68,231 total)

← 1 2 3 … 1,443 1,444 1,445 … 2,273 2,274 2,275 →

Forum Replies Created

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