Certain VC content not loading after updates

This topic has 4 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

  • Avatar: laurena86
    laurena86
    Participant
    June 23, 2020 at 13:03

    Hello

    We are suddenly having issue with our website not loading properly: http://cherryred.co.uk

    There are big blank spaces on the homepage where one entire VC block isn’t loading at all (it contains the 8theme News widget) – whereas the backend all looks fine and nothing has been changed.

    The console is showing these errors:

    Failed to load resource: the server responded with a status of 404 (Not Found)
    rs6.min.js:37 //www.cherryred.co.uk/wp-content/uploads/2019/12/IMG_9335.jpg Could not be loaded !
    rs6.min.js:37 //www.cherryred.co.uk/wp-content/uploads/2019/12/just-fact.png Could not be loaded !
    rs6.min.js:37 //www.cherryred.co.uk/wp-content/uploads/2019/12/just-white.jpg Could not be loaded !
    rs6.min.js:37 //www.cherryred.co.uk/wp-content/uploads/2019/12/titles.png Could not be loaded !
    rs6.min.js:37 //www.cherryred.co.uk/wp-content/uploads/2020/03/BE-BOP-DELUXE-Axe-1-scaled.jpg Could not be loaded !
    rs6.min.js:37 //www.cherryred.co.uk/wp-content/uploads/2020/06/HNE-LOM-FOR-WP.png Could not be loaded !
    rs6.min.js:37 //www.cherryred.co.uk/wp-content/uploads/2020/03/label-of-the-month-square-trans-white.png Could not be loaded !
    DevTools failed to load SourceMap: Could not load content for http://localhost:8080/headless-content.js.map: Connection error: net::ERR_CONNECTION_REFUSED

    It seems there is a jscript conflict, and visual composer is unable to completely generate that area possibly forcing vc_hidden class. Please could you advise?

    Many thanks
    Lauren

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 23, 2020 at 14:12

    Hello,

    Clear cache and check one more time.

    Regards

    Avatar: laurena86
    laurena86
    Participant
    June 23, 2020 at 14:21

    Hi Rose

    My developer figured it out – we were using the product widget in a news post and it was causing an infinite loop as we think the news widget was trying to pull it in as the excerpt. If we set manual excerpt it fixes it.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 23, 2020 at 14:24

    Hi,

    I am glad that you sorted it out.

    Regards

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