What value of PHP time limit you can see in WooCommerce > Status?
Regards
Rose Tyler
Support staff
June 28, 2020 at 18:31
Hi,
Provide URL of page with the slider and a screenshot for better understanding the desired result.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Regards
Rose Tyler
Support staff
June 28, 2020 at 15:56
Hello,
Delete demo elements and add own from scratch, save changes, and check the frontend.
Regards
Rose Tyler
Support staff
June 28, 2020 at 15:53
Hello,
It is strange, try to delete sections at all and add both of them from scratch. If this doesn’t help, provide temporary wp-admin and FTP access (we do not face such problems, on our test site).
Regards
Rose Tyler
Support staff
June 28, 2020 at 15:16
Hello,
1) Theme Options > Header builder > Main header settigs > WCAG Color > select custom color.
2) Edit page > Settings of the Slider > set Custom height value (0 – 992px)
3) Please describe the desired result in more detail. Have you checked settings of WooCommerce plugin?
Regards
Rose Tyler
Support staff
June 28, 2020 at 14:54
Hi,
I think you need to contact WPML support about issue related to margins/paddings. Point is that WPBakery generates the custom class for the element where you change the margins/paddings and generates the custom CSS for this class http://prntscr.com/t7xa9p But once you copy the page to another language and edit it WPBakery change the class for the element http://prntscr.com/t7xb57 but WPML system copied the old style and did not update it according to new class of the WPBakery element. We can do nothing with this because this issue appears even with the default theme, not just with the XStore. So, I suppose WPML support will be able to take care about this and find out why the new custom CSS does not appear.
Regards
Rose Tyler
Support staff
June 28, 2020 at 13:06
Hello,
Please provide temporary wp-admin and FTP access.
Regards
Rose Tyler
Support staff
June 28, 2020 at 13:02
You’re welcome!
Regards
Rose Tyler
Support staff
June 28, 2020 at 09:39
Cache of plugin and cache of your browser?
Theme options > Speed Optimization > change Image Loading Type to Default or LQIP (like here https://xstore.8theme.com/product/product-image-right/). If you want to apply LQIP type , you need to regenerate thumbnails using Regenerate Thumbnails plugin.
Please set administrator role for the user in Dashboard.
Regards
Rose Tyler
Support staff
June 28, 2020 at 08:46
Try to add the next custom CSS code –
.et-notify {
top: 50px;
width: 100%;
}
Regards
Rose Tyler
Support staff
June 28, 2020 at 08:44
Hi,
1) Please set administrator role for the user in Dashboard.
Also, update XStore Core plugin.
2) Open settings of element and disable it there, or Theme options > Speed Optimization > change Image Loading Type. On most of our demos, we use LQIP, when you select this type, regenerate thumbnail using a plugin, for example – https://wordpress.org/plugins/regenerate-thumbnails/
Thanks for using our theme.
Do you edit page, post or static block? What page editor – WPBakery Page Builder (Frontend / Backend editor) or Elementor? Please provide a screenshot of the problem and temporary wp-admin access, so we can take a closer look.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete the account once all questions will be solved.
Regards
Rose Tyler
Support staff
June 28, 2020 at 08:09
Hi,
Provide temporary wp-admin access, so we can take a closer look at your settings.
Regards
Rose Tyler
Support staff
June 28, 2020 at 08:06
In this case, use WPML plugin to translate mentioned text for woocommerce plugin.
I do not see the problem – http://prntscr.com/t7stns Please clear all cache and check one more time.
Regards
Rose Tyler
Support staff
June 28, 2020 at 07:45
Hello,
Describe the problem in more detail with screenshots. Provide temporary FTP access also.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Regards
Rose Tyler
Support staff
June 28, 2020 at 07:42
Install Loco Translate plugin > change this text via translation for the WooCommerce plugin.
If you do not like this way, contact the support of the WC plugin to get assistance.
As was mentioned, there is no such option. You can add a request here – https://www.8theme.com/taskboard/
Or add widgets in Appearance > Widgets > Shop filters area > go to Theme Options > WooCommerce (Shop) > Shop > Shop page Layout > Hide Sidebar For Mobile Devices > On, add the next code in Theme Options > Theme Custom CSS > Custom CSS for desctop:
Could you, please, provide temporary wp-admin access?
Regards
Rose Tyler
Support staff
June 27, 2020 at 16:14
Hi,
Theme Options > Typography > Content > Body Font + Headings.
If this doesn’t affect some part of your site, provide a screenshot of such part, URL + temporary wp-admin access.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Regards
Rose Tyler
Support staff
June 27, 2020 at 16:10
Could you, please, provide temporary wp-admin access?
