Page 1418 – 8theme.com

Forum Replies Created

Viewing 30 posts - 42,511 through 42,540 (of 68,187 total)

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Rose Tyler

Support staff

July 29, 2020 at 12:50

Provide URL of such post, please.

Regards

#245846 Copied In reply to: blog preview text

Rose Tyler

Support staff

July 29, 2020 at 12:48

Hello,

We’ve added this custom CSS code https://prnt.sc/tqi2j6 Please clear cache and check now.

Regards

#245845 Copied In reply to: Swap doesn’t work when variations are selected.

Rose Tyler

Support staff

July 29, 2020 at 12:34

Hello,

Theme Options > Blog > Blog layout or edit settings of the Blog element on your page – http://prntscr.com/tqhszj
Next time when you post a question, provide URL of your page also. Thanks in advance.

Regards

#245839 Copied In reply to: Blog date appearance

Rose Tyler

Support staff

July 29, 2020 at 12:24

Hello,

1) Theme Options > Blog > Single post > Show About Author Block > Off.
2) For unlogged users, it looks like this – http://prntscr.com/tqhm1c

Regards

#245835 Copied In reply to: Remove content from Blogs

Rose Tyler

Support staff

July 29, 2020 at 12:18

Thanks for the reply.
Provide temporary wp-admin access http://prntscr.com/tqhi94

Regards

#245834 Copied In reply to: Can't translate some string with Loco Translate

Rose Tyler

Support staff

July 29, 2020 at 12:07

Hi,

Here it is – https://prnt.sc/tqh9p6

Regards

#245831 Copied In reply to: blog preview text

Rose Tyler

Support staff

July 29, 2020 at 12:00

Hello,

Sync translation of the theme, WooCommerce – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Make sure that you have created translation for XStore Core plugin (Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating).

Regards

#245828 Copied In reply to: Can't translate some string with Loco Translate

Rose Tyler

Support staff

July 29, 2020 at 11:56

Hello,

Try to clear cache, if this doesn’t help, provide screenshots. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Also, provide temporary wp-admin access http://prntscr.com/tqh1yj

Regards

#245827 Copied In reply to: Problem translation

Rose Tyler

Support staff

July 29, 2020 at 10:58

Hello,

Go to edit post > edit excerpt – http://prntscr.com/tqfvpp

Regards

#245803 Copied In reply to: blog preview text

Rose Tyler

Support staff

July 29, 2020 at 10:25

Hello,

You can set 3 products per view – http://prntscr.com/tqf6e8 or change the width of row – http://prntscr.com/tqf6ys

Regards

#245793 Copied In reply to: Product section

Rose Tyler

Support staff

July 29, 2020 at 10:20

Hello,

Our theme does not have search by category title, only by the products, product SKU, pages, posts. If you want to have any other types of search (by category title, tags etc) you need to look for an additional plugin or submit additional customization requests to WPKraken team.

Regards

#245792 Copied In reply to: Search Ajax Problem

Rose Tyler

Support staff

July 29, 2020 at 08:59

Hello,

Try to disable Blur here – http://prntscr.com/tqdfk8

Regards

#245776 Copied In reply to: Homepage Banner Images

Rose Tyler

Support staff

July 29, 2020 at 08:45

Hello,

Do you mean this situation with the menu – http://prntscr.com/tqd6uz
Update the theme to the latest version – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
If this doesn’t help, let us know.

Regards

#245775 Copied In reply to: Pop Up and Menu

Rose Tyler

Support staff

July 29, 2020 at 08:39

Hello,

Delete this custom class – http://prntscr.com/tqd1wy http://prntscr.com/tqd2qr because it applies the next style – http://prntscr.com/tqd2fe

Regards

#245773 Copied In reply to: one page different on mobile and desktop

Rose Tyler

Support staff

July 29, 2020 at 08:33

Hello,

This is not a theme question, but related to Woocommerce. Please read their article:
https://docs.woothemes.com/document/shop-currency/ , the section “Multiple Currencies”.

Regards

#245772 Copied In reply to: Add multiple Currency option

Rose Tyler

Support staff

July 29, 2020 at 08:17

Hello,

Thanks for using our theme. Please try to update the plugin one more time – https://www.8theme.com/documentation/xstore/plugins/included-plugins/ The latest version should be available now.

Regards

#245767 Copied In reply to: Theme installation is asking for plugin update

Rose Tyler

Support staff

July 29, 2020 at 08:12

Hello,

On our demo https://xstore.8theme.com/demos/2/organic02/ http://prntscr.com/tqck02 and http://prntscr.com/tqckft

Regards

#245766 Copied In reply to: What is slider recommended image size?

Rose Tyler

Support staff

July 29, 2020 at 07:59

You’re welcome!

Regards

#245764 Copied In reply to: Where is the home's slider?

Rose Tyler

Support staff

July 29, 2020 at 07:35

Hello,

Thanks for using our theme.
I do not see the Mega menu on your site. Please provide us with URL and a screenshot. Thanks in advance.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

#245761 Copied In reply to: Mega Menu Static Block 100% Width

Rose Tyler

Support staff

July 29, 2020 at 07:25

Hello,

We are glad that you sorted out.

Regards

#245760 Copied In reply to: Change design – shopping/checkout pages

Rose Tyler

Support staff

July 29, 2020 at 07:23

Hi,

Try these settings – http://prntscr.com/tqbnr2 Read more in docs of the plugin – https://www.themepunch.com/support-center/

Regards

#245758 Copied In reply to: Theme setting

Rose Tyler

Support staff

July 29, 2020 at 07:14

Hi,

Here is an example – http://prntscr.com/tn1ar9 , and video – https://youtu.be/BpeXfzNwkOc

Regards

#245757 Copied In reply to: Diiferent logo size from home and rest of pages

Rose Tyler

Support staff

July 29, 2020 at 07:09

Hello,

Thanks for using our theme.
XStore import files you can download from this page https://www.8theme.com/downloads/ , or provide temporary wp-admin access, and we will help you http://prntscr.com/tqbjd3

Regards

#245756 Copied In reply to: Oops… Slider with alias about us not found.

Rose Tyler

Support staff

July 29, 2020 at 07:07

Hello,

If the problem persists still, provide a gif or video for a better understanding.
Thanks in advance.

Regards

#245755 Copied In reply to: Shoe Sizes variations are not in order

Rose Tyler

Support staff

July 29, 2020 at 07:05

Hello,

Please provide URL of page from the screenshot, please.

Regards

#245754 Copied In reply to: Visualization of dokan in product

Rose Tyler

Support staff

July 27, 2020 at 12:54

Provide URL of the mentioned page, please.

Regards

#245583 Copied In reply to: how to remove count of comments on blog post

Rose Tyler

Support staff

July 27, 2020 at 12:33

Hi,

It is a known issue of the Massive Addons plugin that caused by server limits https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820 You need to contact the hosting provider and ask to increase the maximum body length value, then you will be able to edit pages.

Regards

#245581 Copied In reply to: Editing Page gives error "Website is currently unable to handle this request"

Rose Tyler

Support staff

July 27, 2020 at 12:31

Hello,

1) I can see the Filter button – http://prntscr.com/tp8e7w Clear cache of the browser on your mobile and check one more time.
2) Please check how it works on a real device.
If you resize the browser window, page reloading is needed.
3) Provide some screenshots for a better understanding.

Regards

#245580 Copied In reply to: Filtering Moible Offcanvas

Rose Tyler

Support staff

July 27, 2020 at 12:21

Hi,

Please describe your question in more detail and provide temporary wp-admin access.

Regards

#245579 Copied In reply to: one page different on mobile and desktop
Rose Tyler

Support staff

July 27, 2020 at 11:39
Hello,

Try to add the next code in Theme Options > Theme Custom CSS:

.post-comments-count, .meta-post .meta-divider:nth-child(4) { display: none; }

Regards
#245572 Copied In reply to: how to remove count of comments on blog post
← 1 2 3 … 1,417 1,418 1,419 … 2,271 2,272 2,273 →

Viewing 42,540 results - 42,511 through 42,540 (of 68,187 total)

Viewing 30 posts - 42,511 through 42,540 (of 68,187 total)

← 1 2 3 … 1,417 1,418 1,419 … 2,271 2,272 2,273 →

Forum Replies Created

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