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Where is the home's slider? - by Juanma Sanchez

This topic has 8 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

Juanma Sanchez

Participant

July 28, 2020 at 11:30

Hii!!
I have set up the home demo on my site.
I want to import the Revolution slider (“XStore-default-home-slider” alias=”XStore-default-home-slider”), but I can’t find it in the download folder.
Where can I download it to import it into the revolution slider?

Thanks

#245645 Copied Theme version: 6.3.2 WooCommerce version: 4.1.0

7 Answers

Olga Barlow

Support staff

July 28, 2020 at 15:30

Hello,

I have sent an archive to import this slider to your registration email.

Regards

#245688 Copied

Juanma Sanchez

Participant

July 28, 2020 at 15:51

Thanks!!!

Ahh … importing tells me this error message.
https://pasteboard.co/JjKUegi.png

What could be happening?

Thank you!

#245696 Copied

Olga Barlow

Support staff

July 28, 2020 at 16:06

Hello,

That’s strange. Not sure. Could you, please, provide us with temporary WP Dashboard access to your site to check and help you?

Regards

#245703 Copied

Juanma Sanchez

Participant

July 28, 2020 at 16:09

Ok.
Thanks!

Please contact administrator
for this information.

#245705 Copied

Olga Barlow

Support staff

July 28, 2020 at 16:26

Hello,

Contact your hosting provider and ask about server error logs. Provide us the server error logs to find out why the Revolution slider import does not work for you. Also, ask them to fix the errors related to server settings. Because we suppose that problem is related to some server limits or incorrect configuration.

Regards

#245708 Copied

Juanma Sanchez

Participant

July 29, 2020 at 07:23

Correct, the problem was that my hosting had the file upload blocked for slider revolution

Everything ok now.
Thank you!

#245759 Copied

Rose Tyler

Support staff

July 29, 2020 at 07:59

You’re welcome!

Regards

#245764 Copied
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