• 

  Deepak Sahu

  Participant

  July 29, 2020 at 11:12

  Hello,

  I have previously enquired about this and I know that it is a predefined behavior. (https://www.8theme.com/topic/product-image-swap-not-working/#post-245443)

  Please change it if possible. Since I could not reopen the topic, so submitting a new topic.

  Regards.

  Please, contact administrator
  for this information.

  #245810 Copied Theme version: 6.3.8 WooCommerce version: 4.3.1

  5 Answers

  

  Rose Tyler

  Support staff

  July 29, 2020 at 12:48

  Hello,

  We’ve added this custom CSS code https://prnt.sc/tqi2j6 Please clear cache and check now.

  Regards

  #245845 Copied
  

  Deepak Sahu

  Participant

  July 29, 2020 at 15:52

  Hello,

  If I change the color variable selected, on the hover, the image changes but the selected color shall swap. Not the previously selected one.

  https://prnt.sc/tqm0jl
  This is the default selected swap image on hover

  https://prnt.sc/tqm193
  This is the swap image on changing the swatch color (nowhere the swap image should be in black color)

  Regards

  #245888 Copied
  

  Rose Tyler

  Support staff

  July 29, 2020 at 15:57

  Hello,

  It requests additional customization in files, which is not included in our basic support and can’t be done right now for free.
  You can submit a request here – https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.

  Regards

  #245889 Copied
  

  Deepak Sahu

  Participant

  July 29, 2020 at 16:31

  Hello,

  How shall I know what all is included in the basic support? Also, can I know how much it may cost?

  Regards

  #245903 Copied
  

  Rose Tyler

  Support staff

  July 30, 2020 at 10:58

  Hello,

  Read these articles – https://www.8theme.com/documentation/xstore/support/support/ https://themeforest.net/page/item_support_policy
  If you need help with the additional customization, submit customization request to WPKraken team.

  Regards

  #245979 Copied