Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 40,981 through 41,010 (of 68,187 total)

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Rose Tyler

Support staff

October 4, 2020 at 12:50

Hello,

Delete this Featured image and just add the image in the page content https://prnt.sc/usuzmj
If you are using WPBakery Page Builder to edit content, the Elementor plugin can be disabled. Do not edit content using both editors together to prevent conflicts.

Regards

#253819 Copied In reply to: Single page image seems broken on mobile

Rose Tyler

Support staff

October 4, 2020 at 12:28

Hello,

Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Sidebar Widgets With Scrollable Content > Off.

Regards

#253812 Copied In reply to: How to make product category section longer?

Rose Tyler

Support staff

October 4, 2020 at 12:26

Hello,

Please follow this video – https://youtu.be/4n1re0jKorc
Provide a screenshot of your problem. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg

Regards

#253811 Copied In reply to: cant import any demo

Rose Tyler

Support staff

October 4, 2020 at 12:23

Hello,

I do not see the problem with the footer on your site (checked a few pages).
Please clear all cache (plugin, cache of browsers, CDN) and check then.
Provide URL of page where the footer can’t be seen.

Regards

#253809 Copied In reply to: Static Block footer not working properly

Rose Tyler

Support staff

October 4, 2020 at 12:19

Hello,

Please provide temporary FTP access. If you don’t know your FTP access, contact the hosting provider and ask this information.

Regards

#253807 Copied In reply to: even i register my theme , still asking for register and cant install xstore

Rose Tyler

Support staff

October 4, 2020 at 10:24

Hello,

As was mentioned, there is no such possibility.
Try to disable “AJAX Add To Cart For Simple Products” and “Fixed Added To Cart Message” in Theme Options > WooCommerce (Shop) > Single product page > Single product layout, and check how it works then.

Regards

#253798 Copied In reply to: Simple Product, Product Added

Rose Tyler

Support staff

October 4, 2020 at 10:21

You’re welcome!
Feel free to ask if you have any other questions.

Regards

#253797 Copied In reply to: Dynamically Change number of products per row – XSTORE Woocommerce

Rose Tyler

Support staff

October 4, 2020 at 10:20

Please see screenshots – https://prnt.sc/usti50 https://prnt.sc/usti8b

Regards

#253796 Copied In reply to: Widget in the Header – How to change Colour of the Text?

Rose Tyler

Support staff

October 4, 2020 at 10:04

Hello,

Try to activate the theme now.

Regards

#253795 Copied In reply to: You have activated your purchase code more than 20 times

Rose Tyler

Support staff

October 4, 2020 at 10:03

You’re welcome!

Regards

#253792 Copied In reply to: Product categories filter change position .

Rose Tyler

Support staff

October 4, 2020 at 10:02

Hello,

1) Edit your static block and set these settings – https://prnt.sc/ust8v3
2) Theme Options > WooCommerce (Shop) > Shop > Products style > Add To Cart With Quantity (Simple Products)
3) Theme Options > Styling > Light buttons – https://prnt.sc/ustagl
4) Dashboard > XStore > Plugins installer – https://prnt.sc/ustavw
https://www.8theme.com/documentation/xstore/plugins/wishlist/
5) Theme Options > WooCommerce (Shop) > Product Catalog > Products Per Row

Regards

#253791 Copied In reply to: Menu bar & Add to Cart Qty Button
Rose Tyler

Support staff

October 4, 2020 at 09:52
Hello,

Add the next custom CSS code:

.category-grid.valign-bottom .categories-mask { bottom: 0px; }

change 0px to the desired value

Regards
#253788 Copied In reply to: Make product category titles at the bottom ?
Rose Tyler

Support staff

October 4, 2020 at 09:48

Hello,

Thanks for using our theme.
1) Edit content of the Description depends on your needs, you can even add a static block there – https://prnt.sc/ust45b https://prnt.sc/ust4lr https://prnt.sc/ust4p8
2) Try to use one of these elements https://prnt.sc/ust4zs or banners or simple image and text elements and add links of brands – https://prnt.sc/ust5qh

Regards

#253787 Copied In reply to: Brands

Rose Tyler

Support staff

October 4, 2020 at 09:41

Hello,

Theme Options > WooCommerce (Shop) > Shop > Products style > https://prnt.sc/ust2sh https://prnt.sc/ust2yh

Regards

#253784 Copied In reply to: Importar Hover type 3 Demo Default

Rose Tyler

Support staff

October 4, 2020 at 09:36

https://prnt.sc/ust114 – please check.

If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#253783 Copied In reply to: Problem with shop display on tabley

Rose Tyler

Support staff

October 4, 2020 at 09:33

Hi,

Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Sidebar Position For Mobile

Regards

#253782 Copied In reply to: Product categories filter change position .

Rose Tyler

Support staff

October 4, 2020 at 09:31

We are glad that you have sorted out.

Regards

#253781 Copied In reply to: Xstore Child Theme error
Rose Tyler

Support staff

October 4, 2020 at 09:30
Hello,

Add the next custom CSS code:

.et-offer .stock-out { display: none; }

Check translation fo XStore Core plugin.

Regards
#253780 Copied In reply to: How to remove best product "Sold: 110" line and translate best product button?
Rose Tyler

Support staff

October 4, 2020 at 09:26
You can use the next custom CSS code to change font-size https://prnt.sc/ussxij

.sidebar-widget li a { font-size: 16px; }

Regards
#253778 Copied In reply to: change font of widget and products
Rose Tyler

Support staff

October 4, 2020 at 09:24

It can’t be done using CSS only, and requests additional customization is files, which is not included in our basic support.

Regards

#253777 Copied In reply to: Cart icon in shop page

Rose Tyler

Support staff

October 4, 2020 at 09:21

Contact support of plugin that you are using.

Regards

#253776 Copied In reply to: Variation swatches (color) in shop page

Rose Tyler

Support staff

October 4, 2020 at 09:19

You’re welcome!

Regards

#253775 Copied In reply to: How to create vendor dashboard

Rose Tyler

Support staff

October 4, 2020 at 09:02

You’re welcome!
Have a nice day.

Regards

#253773 Copied In reply to: Agregar o quitar producto carrito

Rose Tyler

Support staff

October 4, 2020 at 09:01

Hello,

Please check – https://prnt.sc/ussmj7
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project!)
https://themeforest.net/licenses/standard
Here you can purchase more licenses: https://themeforest.net/cart/configure_before_adding/15780546&size=source&support=bundle_12month&utm_source=8theme%20Shop&utm_medium=shop&utm_campaign=demo

Regards

#253772 Copied In reply to: I don't remember where I have register the license key.

Rose Tyler

Support staff

October 4, 2020 at 08:50

Hello,

You can show categories on Shop page, go to Appearance > Customize > WooCommerce (Shop) > Product catalog > Shop Page Display

Regards

#253771 Copied In reply to: Category Page

Rose Tyler

Support staff

October 4, 2020 at 08:48

Hello,

You can change “Main Color” in Theme Options > Styling

Regards

#253770 Copied In reply to: How to change hyperlink color

Rose Tyler

Support staff

October 4, 2020 at 08:41

Hello,

Sorry for the delay in answering.
Please provide temporary wp-admin access, and we will help you with the demo content installation.

Regards

#253769 Copied In reply to: demo not complete?

Rose Tyler

Support staff

October 3, 2020 at 16:04

Hello,

https://www.8theme.com/topic/error-on-activating-a-child-theme-after-reset-the-website/#post-253735

Regards

#253736 Copied In reply to: help with purchase id

Rose Tyler

Support staff

October 3, 2020 at 16:02

Hello,

Try to activate the theme now.
One standard license is valid only for 1 project (1 live and 1 staging websites of the same project). When moving a site from one domain to another or reset site data, please deactivate the theme first – https://prnt.sc/urb5kx

Regards

#253735 Copied In reply to: Error on activating a child theme after reset the website.

Rose Tyler

Support staff

October 3, 2020 at 16:00

Ok. We will wait for your reply after the next theme update.

Regards

#253734 Copied In reply to: 3 erros with social widget in footer
← 1 2 3 … 1,366 1,367 1,368 … 2,271 2,272 2,273 →

40,981–41,010 of 68,187 posts

Viewing 30 posts - 40,981 through 41,010 (of 68,187 total)

← 1 2 3 … 1,366 1,367 1,368 … 2,271 2,272 2,273 →

Forum Replies Created

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