Error on activating a child theme after reset the website.

Solved1 reply2 participantsUpdated by Rose Tyler

  • Avatar: Olga
    Olga
    Participant

    Hello,
    I do not succeed in entering the theme purchase code after I have reset my site data.
    Error – You have reached the activation number limit.

    1 Answer

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Try to activate the theme now.
    One standard license is valid only for 1 project (1 live and 1 staging websites of the same project). When moving a site from one domain to another or reset site data, please deactivate the theme first – https://prnt.sc/urb5kx

    Regards

The issue related to '‘Error on activating a child theme after reset the website.’' has been successfully resolved, and the topic is now closed for further responses