Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 39,601 through 39,630 (of 68,187 total)

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Rose Tyler

Support staff

November 26, 2020 at 08:13

Hello,

Try to disable all the third-party plugins, that do not come bundled with the theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
If the situation is independent of plugins, provide us with temporary wp-admin and FTP access.

Regards

#261315 Copied In reply to: Problem Display Product Mini Cart

Rose Tyler

Support staff

November 26, 2020 at 08:10

Please check one more time – https://prnt.sc/vqbjyd

Regards

#261314 Copied In reply to: check out page

Rose Tyler

Support staff

November 26, 2020 at 08:08

Hello,

Your site under maintenance mode, so we can’t check it.
You can use custom CSS code to change styling, or create the description via static blocks, for example, https://prnt.sc/vqbhdk > https://prnt.sc/vqbhp1 > https://prnt.sc/vqbhvj https://xstore.8theme.com/demos/2/lingerie/product-category/activewear/ ( https://prnt.sc/vqbik8 or https://prnt.sc/vqbip5 )

Regards

#261313 Copied In reply to: description for the product category

Rose Tyler

Support staff

November 26, 2020 at 08:01

Hello,

Provide URL of the page and temporary wp-admin access, so we can take a closer look.

Regards

#261312 Copied In reply to: HOW TO ADD FOOTER ???????
Rose Tyler

Support staff

November 25, 2020 at 17:05
Hello,

Go to Edit product > Custom CSS for product – https://prnt.sc/vpycty

.buy-now-woo--button-before-cart .wsb-button { display: none; }

Regards
#261248 Copied In reply to: How to use custom css for single product page
Rose Tyler

Support staff

November 25, 2020 at 15:54

Hello,

Do you face “PCLZIP_ERR_BAD_FORMAT (-10)” problem with the update or what?
Check this topic – https://www.8theme.com/topic/cant-update-the-theme-and-core-plugin/

Regards

#261237 Copied In reply to: Can't update theme

Rose Tyler

Support staff

November 25, 2020 at 15:08

Hello,

Theme Options > Header builder > Main menu > Alignment > Center.

Regards

#261233 Copied In reply to: Main menu center align text

Rose Tyler

Support staff

November 25, 2020 at 14:37

Hello,

Thanks for using our theme.
Please follow this article – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#261231 Copied In reply to: WPBakery Update

Rose Tyler

Support staff

November 25, 2020 at 14:35

Hello,

You need to re-save Theme Options after the update (go to Theme Options > click on Publish) , then clear all cache and check the site.

Regards

#261230 Copied In reply to: Last Update Issue

Rose Tyler

Support staff

November 25, 2020 at 14:18

Hello,

Hover over “Latest generated file” and Remove btn should appear – https://prnt.sc/vpuc2c
Provide URL of your site and temporary wp-admin access, so we can take a closer look.

Regards

#261227 Copied In reply to: How to reset File Generator (it broke my site)

Rose Tyler

Support staff

November 25, 2020 at 13:58

Hello,

I do not see the problem with the grid on the mentioned page – https://prnt.sc/vpttl6

Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ , then go to Theme Options > click on Publish. Clear cache and check the category page then.

Regards

#261225 Copied In reply to: Shop page looks strange

Rose Tyler

Support staff

November 25, 2020 at 13:45

Try to disable all the third-party plugins, that do not come bundled with the theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.

Do you use the latest version of XStore theme and Core plugin?https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#261221 Copied In reply to: store layout

Rose Tyler

Support staff

November 25, 2020 at 13:42

Clear cache and check now, please.

Regards

#261219 Copied In reply to: Problems with the view on firefox

Rose Tyler

Support staff

November 25, 2020 at 13:06

Hello,

Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Products Per Row On Category Page

Regards

#261217 Copied In reply to: store layout

Rose Tyler

Support staff

November 25, 2020 at 11:22

You’re welcome!

Regards

#261194 Copied In reply to: Image is not showing proper

Rose Tyler

Support staff

November 25, 2020 at 10:27

Hello,

1) Delete or change this custom CSS code – https://prnt.sc/vposyb
2) Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ , set Thumbnail Width – 375, and regenerate thumbnails.

Regards

#261179 Copied In reply to: Wishlist share icons Problem + Low quality Catalog Thumbnails

Rose Tyler

Support staff

November 25, 2020 at 10:21

Hi,

Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ , select uncropped for images and regenerate them.

Regards

#261177 Copied In reply to: Image is not showing proper

Rose Tyler

Support staff

November 25, 2020 at 10:19

We do not see any problem with the activation limit for the code.
Let us know if you have any other questions.

Regards

#261176 Copied In reply to: Unable to update website

Rose Tyler

Support staff

November 25, 2020 at 10:17

Just follow this article – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#261175 Copied In reply to: Not able to view products with single product builder

Rose Tyler

Support staff

November 25, 2020 at 10:04

Hello,

Please provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#261173 Copied In reply to: Problems with the view on firefox

Rose Tyler

Support staff

November 25, 2020 at 10:01

Check now. I’ve imported the slider and set footer static block in Appearance > Widgets > Footer area, so content of the footer can be edited via Static blocks.

Regards

#261172 Copied In reply to: I'm unable to import home banner To my website

Rose Tyler

Support staff

November 25, 2020 at 09:39

Hello,

Please check this topic – https://www.8theme.com/topic/cant-update-the-theme-and-core-plugin/
What error do you get when try to re-register the theme? Provide us with your purchase code.

Regards

#261164 Copied In reply to: Unable to update website

Rose Tyler

Support staff

November 25, 2020 at 09:36

Have you tried to import the page after the plugin activation? Here you can download an archive of the slider – https://dropmefiles.com/TAZW2 and import it manually https://prnt.sc/vpnmia
Provide URL and temporary wp-admin access, so we can assist you with the page configuration.

Download .mo file from this page – https://github.com/OlgaBarlow/Translation-of-Xstore-theme/blob/master/Xstore/AR/xstore-ar.mo , upload it into /wp-content/languages/themes/ folder via FTP. Update translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ and translate untranslated strings then.

Regards

#261163 Copied In reply to: I'm unable to import home banner To my website

Rose Tyler

Support staff

November 24, 2020 at 17:36

Hello,

We’ve changed the limit for you. You can activate the theme now.

Regards

#261025 Copied In reply to: You have activated your purchase code more than 15 times. Ping us along the way

Rose Tyler

Support staff

November 24, 2020 at 16:13

Hello,

Yes, archive pages (like blog, shop) can’t be imported. It is not a bug, but predefined behavior.
The blog page can be only 1 on the site, and it doesn’t have content in the editor, and shows all posts automatically. You can change settings, like layout, via Theme Options > Blog.

Regards

#261016 Copied In reply to: Blog

Rose Tyler

Support staff

November 24, 2020 at 16:06

Hi,

1) Try to use Brands list element. Is this is not what you are looking for, submit a request here – https://www.8theme.com/taskboard/
2) Brands list widget – https://prnt.sc/vp7r96

Regards

#261014 Copied In reply to: Brand page

Rose Tyler

Support staff

November 24, 2020 at 15:30

Hello,

Here it is – https://prnt.sc/vp6vkp

Regards

#261011 Copied In reply to: How to change mega menu image
Rose Tyler

Support staff

November 24, 2020 at 14:53
Hello,

Use the next custom CSS code in Theme Options > Theme custom CSS:

.menu-label-sale > a .label-text { color: red; background-color: black; } .menu-label-sale > a .label-text:before { border-right-color: black; }

same for .menu-label-new and .menu-label-hot

Regards
#261004 Copied In reply to: How to change menu label (SALE, HOT, NEW) colors
Rose Tyler

Support staff

November 24, 2020 at 14:50

Hello,

There is no such possibility. You can re-order categories manually – https://prnt.sc/vp5vo0 and select this order type – https://prnt.sc/vp5v2l

Regards

#261003 Copied In reply to: How to show shop categories by most product count not by alphabetic order?

Rose Tyler

Support staff

November 24, 2020 at 13:04

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Once all questions will be solved, just delete this account.

Regards

#260990 Copied In reply to: Changing color in Elementor
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39,601–39,630 of 68,187 posts

Viewing 30 posts - 39,601 through 39,630 (of 68,187 total)

← 1 2 3 … 1,320 1,321 1,322 … 2,271 2,272 2,273 →

Forum Replies Created

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