Unable to update website - by Imran Pirvani

This topic has 7 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

  • Avatar: Imran Pirvani
    Imran Pirvani
    Participant
    November 25, 2020 at 09:34

    i am updating theme and xstore core and plugins but unable to do that. The error is below

    Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Please let me know what happen? if i deregister the key and then register it will not registering the theme

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 25, 2020 at 09:39

    Hello,

    Please check this topic – https://www.8theme.com/topic/cant-update-the-theme-and-core-plugin/
    What error do you get when try to re-register the theme? Provide us with your purchase code.

    Regards

    Avatar: Imran Pirvani
    Imran Pirvani
    Participant
    November 25, 2020 at 09:46

    i am working on the site once i complete then i will deregister and then register it. If it will not work i will update you

    Avatar: Imran Pirvani
    Imran Pirvani
    Participant
    November 25, 2020 at 09:46

    here is the purchase code in private content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 25, 2020 at 10:19

    We do not see any problem with the activation limit for the code.
    Let us know if you have any other questions.

    Regards

    Avatar: Imran Pirvani
    Imran Pirvani
    Participant
    December 7, 2020 at 17:13

    Hi

    I am unable to update theme, the error is below

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    please guide what i have to do

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2020 at 09:05
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