Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 39,421 through 39,450 (of 68,187 total)

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Rose Tyler

Support staff

December 2, 2020 at 07:27

Hello,

I can see changes, once Published them, for example, logo – https://prnt.sc/vu2g0r
Also, I can see that CDN is enabled on your site – https://prnt.sc/vu2gmy , so I suppose you need to clear CDN cache to apply changes.

Regards

#262142 Copied In reply to: Customizer settings or color changes are saving but reflecting any changes

Rose Tyler

Support staff

December 2, 2020 at 07:21

Hello,

Thanks for using our theme.
Please provide temporary wp-admin access.

Regards

#262140 Copied In reply to: Text wont center and box size

Rose Tyler

Support staff

December 2, 2020 at 07:19

Hello,

We can’t log in to your Dashboard – https://prnt.sc/vu2cjz Please check.

Regards

#262139 Copied In reply to: Homepage XStore WordPress Theme

Rose Tyler

Support staff

December 1, 2020 at 18:24

Hello,

Here is what I can see – https://prnt.sc/vtraft , so I suppose you need to clear all cache.

Regards

#262087 Copied In reply to: Customizer settings or color changes are saving but reflecting any changes

Rose Tyler

Support staff

December 1, 2020 at 17:35

You’re welcome!

Regards

#262083 Copied In reply to: Product Style Hide Attributes in archives

Rose Tyler

Support staff

December 1, 2020 at 17:27

You’re welcome!

Regards

#262081 Copied In reply to: Doubts

Rose Tyler

Support staff

December 1, 2020 at 16:18

Yes, because of your settings for products – https://prnt.sc/vtohec I’ve changed settings for 1 product – https://prnt.sc/vtd2fs and now it is fine https://prnt.sc/vtoh71 You need to edit all other products in the same way (delete “0” from the sale price field).

Regards

#262065 Copied In reply to: Product prices showing as $0.00

Rose Tyler

Support staff

December 1, 2020 at 15:40

Hello,

Deactivate the theme – https://prnt.sc/vtnkr9 , then you will be able to activate it on the next site.

Regards

#262062 Copied In reply to: Xstore Theme Disable

Rose Tyler

Support staff

December 1, 2020 at 15:14

Update WooCommerce plugin, then go to Theme Options > WooCommerce (Shop) > Shop > Products style > Product Content Effect > Default.
If this doesn’t give the desired result, provide temporary FTP access, so we can take a closer look.

Regards

#262060 Copied In reply to: Mobile menu dropdown not working & shop page filter icon in mobile not showing

Rose Tyler

Support staff

December 1, 2020 at 15:04

Go to XStore > deactivate theme https://prnt.sc/vtmn5w and then activate it again using your purchase code. Clear cache and try to update the theme then.

Regards

#262055 Copied In reply to: Cannot update the Xstore theme en the Xcore plugin

Rose Tyler

Support staff

December 1, 2020 at 14:12

Hello,

Please provide URL of page with the issue and temporary wp-admin access.

Regards

#262049 Copied In reply to: Blog carousel

Rose Tyler

Support staff

December 1, 2020 at 13:46

Hello,

Dashboard > Static blocks > edit Footer static block using Elementor.

Regards

#262046 Copied In reply to: footer change widgets

Rose Tyler

Support staff

December 1, 2020 at 13:03

You’re welcome!

Regards

#262038 Copied In reply to: Slidbar Colour

Rose Tyler

Support staff

December 1, 2020 at 12:02

Hello,

Go to XStore > deactivate theme and then activate it again using your purchase code.
After that follow the instructions and press the Check updates button https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ Update both: theme and XStore Core plugin. Or you can do the update via FTP, as described in the documentation.
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
After the update, you need to re-save Theme Options (go to Theme Options > click on Publish) and clear cache.

Regards

#262031 Copied In reply to: Cannot update the Xstore theme en the Xcore plugin
Rose Tyler

Support staff

December 1, 2020 at 11:25
Hello,

Add the next code in Theme Options > Theme Custom CSS:

.widget_product_categories.sidebar-widget ul li a, .sidebar-widget ul li a { color: blue; }

Regards
#262026 Copied In reply to: Slidbar Colour
Rose Tyler

Support staff

December 1, 2020 at 10:28

Theme Options > WooCommerce > Shop elements > Sale > “Sale” Label Text
“Shopping cart ” and so on, you can find in the translation of XStore Core plugin.
Theme Options > Header builder > Account and Cart titles https://prnt.sc/vtfx5q
Theme Options > Header builder > Button https://prnt.sc/vtfy4u

Regards

#262018 Copied In reply to: Can't translate some strings with Loco Translate

Rose Tyler

Support staff

December 1, 2020 at 09:13

You need to update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#262008 Copied In reply to: Mobile Panel Custom Svg dosnt word

Rose Tyler

Support staff

December 1, 2020 at 08:31

I can see the description – https://prnt.sc/vtdbw3 Describe the problem in more detail with URL, please.

Regards

#262005 Copied In reply to: items too close together

Rose Tyler

Support staff

December 1, 2020 at 08:22

Check now – https://prnt.sc/vtd5jk > https://prnt.sc/vtd5nm

Regards

#262004 Copied In reply to: Instagram Error

Rose Tyler

Support staff

December 1, 2020 at 08:18

Hello,

I do not see any problem https://prnt.sc/vtd2fs > https://prnt.sc/vtd2nr https://prnt.sc/vtd2u1
Please clear cache and check one more time.

Regards

#262003 Copied In reply to: Product prices showing as $0.00

Rose Tyler

Support staff

December 1, 2020 at 08:02

Hello,

Thanks for using our theme.
Please provide temporary wp-admin and FTP access.

Regards

#262002 Copied In reply to: Mobile Panel Custom Svg dosnt word

Rose Tyler

Support staff

December 1, 2020 at 07:42

Hello,

Thanks for using our theme. Please read this article – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/ and follow this one to update plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#262001 Copied In reply to: Issue with Wp Bakery Update

Rose Tyler

Support staff

November 30, 2020 at 16:37

Clear cache and check now.

Regards

#261944 Copied In reply to: Mobile block

Rose Tyler

Support staff

November 30, 2020 at 16:31

Hello,

Please provide URL of your site.

Regards

#261943 Copied In reply to: Error adding or deleting attributes

Rose Tyler

Support staff

November 30, 2020 at 15:15

Hello,

Edit a page using Elementor > go to Global settings https://prnt.sc/vswi1n > https://prnt.sc/vswi9p > https://prnt.sc/vswiib > https://prnt.sc/vswixf or 1400

Regards

#261914 Copied In reply to: Scale porduct slider

Rose Tyler

Support staff

November 30, 2020 at 14:12

Check now – https://prnt.sc/vsuz76

Regards

#261908 Copied In reply to: Naviagtion size/aligment

Rose Tyler

Support staff

November 30, 2020 at 13:56

Hello,

https://prnt.sc/vsulmq – please check credentials.

Regards

#261904 Copied In reply to: Naviagtion size/aligment

Rose Tyler

Support staff

November 30, 2020 at 13:54

Hello,

1. Use Products element, for example, https://prnt.sc/vsuhn8 https://prnt.sc/vsui3q
2. Edit Slider > Module general options > Layout > Layer Area Size.
If this is not what you are looking for, describe the desired result in more detail.

Regards

#261902 Copied In reply to: Feature Product & Slid Revolution

Rose Tyler

Support staff

November 30, 2020 at 11:43

Hello,

1) This will be added in the next theme update – https://prnt.sc/vsrhca
2) Change this custom CSS code – https://prnt.sc/vsrjk4

Regards

#261878 Copied In reply to: Shop Page

Rose Tyler

Support staff

November 30, 2020 at 11:38

Hello,

Please clear all cache and check one more time.
Provide screenshots of untranslated texts.
Use the Lightshot screenshot tool to share screenshots.

Regards

#261876 Copied In reply to: Some translation issues
← 1 2 3 … 1,314 1,315 1,316 … 2,271 2,272 2,273 →

39,421–39,450 of 68,187 posts

Viewing 30 posts - 39,421 through 39,450 (of 68,187 total)

← 1 2 3 … 1,314 1,315 1,316 … 2,271 2,272 2,273 →

Forum Replies Created

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