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Some translation issues - by sof11 - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

sof11

Participant

November 29, 2020 at 22:54

Hello,
I’m writing to you (again) regarding translation issues. More specifically the translation of the woocommerce plugin.
Some words and sentences are not displayed in French whereas when I check if they are correctly translated, they are.
Among these sentences are:

“There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.”
“No shipping options were found”
“Enter a different address”
“Shipping to”
“Change address”

And maybe others that I haven’t noticed

Can you help me ?
Thank you.

Please, contact administrator
for this information.

#261821 Copied Theme version: 7.1.2

3 Answers

Rose Tyler

Support staff

November 30, 2020 at 09:20

Hello,

Please check wp-admin access – https://prnt.sc/vsoatd
Go to WooCommerce translation via Loco translate and synchronize it https://xstore.helpscoutdocs.com/article/103-translation-files-update , then try to find and translate strings one more time, do the same with the theme and XStore Core translation.

Regards

#261845 Copied

sof11

Participant

November 30, 2020 at 11:13

Hello,
I did it but it doesn’t work.

Please contact administrator
for this information.

#261869 Copied

Rose Tyler

Support staff

November 30, 2020 at 11:38

Hello,

Please clear all cache and check one more time.
Provide screenshots of untranslated texts.
Use the Lightshot screenshot tool to share screenshots.

Regards

#261876 Copied
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