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  sof11

  Participant

  November 29, 2020 at 22:54

  Hello,
  I’m writing to you (again) regarding translation issues. More specifically the translation of the woocommerce plugin.
  Some words and sentences are not displayed in French whereas when I check if they are correctly translated, they are.
  Among these sentences are:

  “There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.”
  “No shipping options were found”
  “Enter a different address”
  “Shipping to”
  “Change address”

  And maybe others that I haven’t noticed

  Can you help me ?
  Thank you.

  Please, contact administrator
  for this information.

  #261821 Copied Theme version: 7.1.2

  3 Answers

  

  Rose Tyler

  Support staff

  November 30, 2020 at 09:20

  Hello,

  Please check wp-admin access – https://prnt.sc/vsoatd
  Go to WooCommerce translation via Loco translate and synchronize it https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then try to find and translate strings one more time, do the same with the theme and XStore Core translation.

  Regards

  #261845 Copied
  

  sof11

  Participant

  November 30, 2020 at 11:13

  Hello,
  I did it but it doesn’t work.

  Please contact administrator
  for this information.

  #261869 Copied
  

  Rose Tyler

  Support staff

  November 30, 2020 at 11:38

  Hello,

  Please clear all cache and check one more time.
  Provide screenshots of untranslated texts.
  Use the Lightshot screenshot tool to share screenshots.

  Regards

  #261876 Copied