Hello,

Thanks for using our theme.
You can use the next code in Custom CSS for page area:

header{
display:none;
}

Just go to Edit page > https://prnt.sc/w1ktb7 (WPBakery page editor), https://prnt.sc/w1kthh (Elementor).

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Hello,

Do you mean Product Categories widget? Go to Theme Options > WooCommerce > Shop > Shop page Filters > Ajax For Product Categories Widget.

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Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating (it means you need to find and translate strings manually).

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Hello,

Thanks for using our theme.
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
If the problem is independent of plugins, provide us with temporary wp-admin and FTP access, we will check the problem more deeply.

Regards

Dear,

Have you checked https://gyazo.com/a5c7bdf8583b11346b3d720a465e92c7 ? I’ve removed it already.

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You’re welcome!

Regards

Hello,

For this time we have fixed that the option to close/open toggle widgets should work only for sidebar widgets and not for other areas. If you want us to add an extra option for filter area widgets (to show opened/closed widgets) please write a request on our taskboard and if many users want it too we will move it to process step and give this task to our developers team – https://www.8theme.com/taskboard/

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I’ve divided them to prevent using <p></p> tags and space between them can be simply changed from here now – https://prnt.sc/w14tbb Font size works fine – https://gyazo.com/4704286c8a5b4500a44717ac1d6366e7
If the text is added like this via paragraphs – https://prnt.sc/w15mdj , the font size is taken from Theme Options > Typography > Content > https://prnt.sc/w15lpp

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Ajax results time depends on server response time and DataBase structure. Our theme does not have options to improve the results time because it’s related to how fast your server (DB) sends the response to requests made by the theme. Try to improve the DB structure and speed up the server response time to get better results. So, contact your hosting provider and ask them to reduce the server response time.

From our side, we would recommend you to check this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

We are constantly working on the speed of the theme. We are working on the speed of the frontend itself now. When we finish the work we will start the admin part (customizer). Many things need to be considered, such as tests and the inheritability of updates. We can promise you one thing – the most customizable theme with superb performance very soon. All should be step by step to avoid problems and make all gentle.

Regards

Hello,

Make sure that you are using the latest versions of the theme and Core – https://prnt.sc/w14md9
Do you have any errors in the browser console?
Provide us with temporary wp-admin and FTP access, so we can take a closer look.

Regards

Hello,

Thanks for using our theme.
Please check these topics – https://www.8theme.com/topic/brand-import-export-with-csv/ https://www.8theme.com/topic/bulk-upload-products-with-images/ https://www.8theme.com/topic/how-to-upload-brands-in-bulk-with-the-produxts/#post-242136

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Dashboard > Edit Shop page > [8theme] Layout options > Sidebar Position > Inherit.

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Hello,

What version of the theme did you use before the update? The latest version should not affect displaying of product images.
Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

Hello,

Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ Clear cache after the update, the problem should be fixed.

Regards

Hello,

I can see images on your Shop page without errors – https://prnt.sc/w11pko Please clear cache/CDN.

Regards