Hello,
Sorry, but your question is a bit unclear for me. Please describe in more detail with a screenshot. You can use the Lightshot screenshot tool to share screenshots.
Regards
Hello,
Thanks for using our theme.
Could you provide temporary wp-admin access?
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Sorry, but your question is a bit unclear for me. Please describe in more detail with a screenshot. You can use the Lightshot screenshot tool to share screenshots.
Regards
Hello,
Thanks for using our theme.
Do you use latest versions of the theme and Core plugin – https://prnt.sc/w4hha2
Contact your hosting provider and ask to increase the SubstituteMaxLineLength to 10M or 20M.
Regards
Hello,
Update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Regards
Hello,
You can use woocommerce_cart_is_empty and woocommerce_cart_is_empty actions
https://developer.wordpress.org/themes/advanced-topics/child-themes/
something like this
child-theme/functions.php
add_action('woocommerce_cart_is_empty', function() {
echo '<div class="woocommerce-error">Your text here</div>';
});
Regards
Hello,
Clear cache and check one more time – https://prnt.sc/w4hbrt
Files with System location are correct – https://prnt.sc/w4hbye , so you can delete others.
Regards
Hi,
Add the next code in Theme Options > Theme custom CSS > Custom CSS for mobile:
.products-grid .product {
width: 100% !important;
}
Regards
Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System, you need to translate mentioned strings for the Core plugin.
Regards
Hello,
You need to translate parent XStore theme, read more – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Also, you need to translate Core plugin, Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating
Regards
Hello,
Add the next code in Theme Options > Theme Custom CSS:
#payment .payment_methods .wc-stripe-save-source label {
width: auto;
}
Regards
Hello,
Thanks for using XStore.
You can activate the theme now.
There is a limit on activations, so you need to contact us when you face this error.
Regards
These strings come from the Core plugin, so follow the previous reply, or provide temporary wp-admin access.
Regards
Hello,
Add the next code in Theme Options > Theme custom CSS > Global custom CSS:
@media only screen and (max-width: 992px) {
.products-loop .add_to_cart_button,
.products-slider .add_to_cart_button {
font-size: 0.75em;
}
}
Regards
Hello,
These locations are available – https://prnt.sc/w35w4s in Theme Options > WooCommerce > Shop elements > Brands
Regards
Hello,
Products > Screen Options > https://prnt.sc/w35rme , then sort products depends on your needs.
Regards
Hi,
We will change it in the next theme update.
Regards
Hello,
Could you provide URL of your site and temporary wp-admin access?
Regards
Hi,
I can see share icons on mobile – https://prnt.sc/w35ke7 Try to clear cache of your mobile browser and check one more time.
What browser do you use? Could you provide a screenshot of how it looks for you?
Regards
Hello,
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Regards
Hello,
Go to Pages > Edit Shop page > [8theme] Layout options > Use custom pre footer for this page/post > select a static block – https://prnt.sc/w35hj9
Regards
Hello,
Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating
Regards
Hello,
Please describe the request in more detail.
Regards
Hello,
we don’t have this file in our theme but if you make changes via parent theme it is highly recommended for you to make such changes via child-theme. It will be ok after the update because on update all files of the parent theme are removed and upload all new versions which were released
Regards
Hello,
1) Change this code https://prnt.sc/w30u42 , to:
.post-type-archive-product .page-heading,
.tax-product_cat .page-heading{
display: none;
}
2) Delete this custom CSS code – https://prnt.sc/w30x9k
Regards
Hi,
It was fixed.
frontend – http://prntscr.com/w30lxf , customizer – http://prntscr.com/w30mii The problem is caused by this custom code – http://prntscr.com/w30myb
Regards
Hello MichaelB,
It was a screenshot from your screenshot.
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.
Your WordPress has the plugin gd-system-plugin installed and is working. But, this plugin is not visible in your admin panel. Please, contact your host provider and ask for help.
Regards
You’re welcome!
You can submit a request about this feature here – https://www.8theme.com/taskboard/
Regards
Hello,
Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
Regards
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