• 

  Kose

  Participant

  December 17, 2020 at 05:40

  Hello, i can not change background images in elementor demo.
  I can not select new image.
  You can check video record about the issue in content area.
  i am using organic 2 in demo
  Looking forward to your reply

  Please, contact administrator
  for this information.

  #264416 Copied Theme version: 7.2.2

  6 Answers

  

  Rose Tyler

  Support staff

  December 17, 2020 at 08:26

  Hello,

  Thanks for using our theme.
  Could you provide temporary wp-admin access?
  Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

  Regards

  #264434 Copied
  

  Kose

  Participant

  December 17, 2020 at 08:56

  Hello Rose,
  Glad to hear from you.
  Sure i created adminstrator user for you to use

  Please contact administrator
  for this information.

  #264445 Copied
  

  Rose Tyler

  Support staff

  December 17, 2020 at 11:18

  Hello,

  Please, update Core plugin to v3.2.2.1 (fix included) https://www.8theme.com/downloads/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

  Regards

  #264490 Copied
  

  Kose

  Participant

  December 17, 2020 at 14:09

  Thank you. I will try tmr morning and update you.

  #264540 Copied
  

  Rose Tyler

  Support staff

  December 17, 2020 at 16:44

  Waiting for your reply

  Regards

  #264597 Copied
  

  Kose

  Participant

  December 18, 2020 at 00:27

  Hi Rose,
  It worked. Thank you. I will now start building my website.

  Thank you very much

  #264696 Copied