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RESET LICENSE - by Jhoni Olinger - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

Jhoni Olinger

Participant

December 15, 2020 at 13:36

I am facing some problems in the installation and now after some attempts my license could not be activated. Can you reset it ??

Is there any other method that I can do without having to ask support?

#264107 Copied Theme version: 7.2.1

9 Answers

Rose Tyler

Support staff

December 15, 2020 at 16:34

Hello,

Thanks for using XStore.
You can activate the theme now.
There is a limit on activations, so you need to contact us when you face this error.

Regards

#264146 Copied

Jhoni Olinger

Participant

May 19, 2021 at 04:25

Hi there,

I am doing some tests for a new project of my own and I was blocked by the amount of license usage. But it is for just one project, with no defined domain yet … The tests are taking place on the Cloudways platform. Now i need to you reset my license, please.
The tests are do on https://woocommerce-105215-1937293.cloudwaysapps.com/, and now i have do a new instalation for some troubles on wordpress instalation.

Thanks

#288056 Copied

Rose Tyler

Support staff

May 19, 2021 at 07:19

Hello,

You can activate the theme now.

Regards

#288064 Copied

Jhoni Olinger

Participant

August 17, 2021 at 18:57

Reset my license please (see private number)

Please contact administrator
for this information.

#299121 Copied

Rose Tyler

Support staff

August 18, 2021 at 06:57

Hello,

You can activate the theme now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

Regards

#299133 Copied

Jhoni Olinger

Participant

August 18, 2021 at 11:36

Yes. Im using for 01 project only,. For each project i have buy a new license.
You could use an automatic domain activator instead of having to keep asking via support to reset the license, it would be much easier.
I’m using the same license only for a project that I haven’t finished yet (the same since I bought it). I’m having problems with speed and optimizations. I created a server from the beginning on google cloud to see if I get improvements with it, but it is still giving conflict with some optimization plugins like litespeed cache.
Aidna is going to start another project and you can see that I have already acquired another license just for this.

I hope you don’t mind every time I have to request a license reset.

#299176 Copied

Olga Barlow

Support staff

August 19, 2021 at 11:31

Hello,

Ok. So do you have an activation issue with one of the licenses? Wich one?

Regards

#299313 Copied

Jhoni Olinger

Participant

August 19, 2021 at 14:28

private

Please contact administrator
for this information.

#299356 Copied

Olga Barlow

Support staff

August 23, 2021 at 10:41

Hello,

Try to activate the theme using c65411f6** license again. You should not have issues with this now.

Regards

#299595 Copied
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