Hello,
I do not see the problem – https://prnt.sc/wba2ik and https://prnt.sc/wba2tr
Clear cache and check one more time. Provide screenshots of the problem that you can see.
Use the Lightshot screenshot tool to share screenshots.
Regards
Hello,
I do not see the problem – https://prnt.sc/wba2ik and https://prnt.sc/wba2tr
Clear cache and check one more time. Provide screenshots of the problem that you can see.
Use the Lightshot screenshot tool to share screenshots.
Regards
Hello,
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
You are using the latest version of the WooCommerce, so update the theme and XStore Core plugin too – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
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Hello,
Please provide us with URL and temporary wp-admin access, we will check it.
Have you tried to install WPBakery or Elementor version of the demo?
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Hello,
Theme Options > Theme custom CSS. > Global custom CSS > delete this code – https://prnt.sc/wb9h9o , then values from “Custom Breadcrumbs Paddings (Overlap Only)” will work.
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Hello,
Thanks for using our theme.
By default, there is no such possibility.
You can submit a feature request here – https://www.8theme.com/taskboard/
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Hello,
If you have any permissions issues during auto-update it would be better to contact the hosting provider to fix it because it’s related to your server settings.
Or do the update via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
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Hello,
Thanks for using our theme.
Sometimes when you import a demo with a great number of images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0
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Hello,
Thanks for using our theme.
Theme Options > Styling > Main color. Theme Options > Header builder > https://prnt.sc/wawj1q Theme Options > Theme custom CSS > change #00acc1 color – https://prnt.sc/wawjwf
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Thanks for the Dashboard access. We need FTP also.
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Hello,
Theme Options > Header builder > Mobile header > Header overlap – Custom Breadcrumbs Paddings (Overlap Only) > change these values depends on your needs – https://prnt.sc/wawfh8
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Let us know the result
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Hello,
We do not have such a problem on our test site. Make sure that you are using the latest versions of the theme and plugins – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery.
Regards
Hello,
Thanks for using our theme.
Try to contact your hosting provider about this problem. Do you use CDN or server cache?
Follow this article to update plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hi,
Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading them to your media gallery, or you can use the Crop option.
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These strings come from the theme, so check the translation of XStore via Loco Translate.
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Hello,
Please follow this article – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
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Hi,
By default, there is no such possibility. Provide temporary FTP access, one of our technicians will check it after the weekend and maybe we’ll give you a solution via changes in the child theme.
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Hello,
You are using “Rental Products” plugin. But we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.
Provide FTP access, our technicians will check what can be done to help you.
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Hello,
Add the next code in Theme Options > Theme custom CSS:
.woocommerce-message .button {
text-transform: none;
}
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Hello,
I am not sure why it happened, but glad that you sorted out.
Feel free to ask if you have any other questions.
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You’re welcome!
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Yes, this custom CSS is required also.
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Hello,
Go to Edit page > Instagram element > Instagram account > select your account that was connected.
It looks like you have sorted it out – https://prnt.sc/wapap3 if you can’t see images still, clear all cache.
Regards
Hello,
Do you use the Loco translate plugin? https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ Check translation of the theme, XStore Core, WooCommerce.
Regards
Hello,
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
Do you use child theme? Have you added changes in files?
Please provide URL and temporary wp-admin access.
Regards
Hello,
Add this code in Theme Options > Theme custom CSS > Global custom CSS:
@media only screen and (max-width: 992px) {
.et_b_header-cart.et_element-top-level > a {
background-color: transparent;
}
}
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Hello,
There is a default button element for the Elementor – https://prnt.sc/wap582
You can submit a request about the “Fancy button” here – https://www.8theme.com/taskboard/
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Hello,
WooCommerce > Settings > Products > Inventory > Out of stock visibility > Hide out of stock items from the catalog
https://docs.woocommerce.com/document/configuring-woocommerce-settings/#inventory-options
Regards