• 

  danishnoorani

  Participant

  December 26, 2020 at 02:26

  I can’t activate my product key. Currently, no websites are using this license. Please HELP ASAP

  Please, contact administrator
  for this information.

  #265803 Copied Theme version: 7.2.2

  5 Answers

  

  danishnoorani

  Participant

  December 26, 2020 at 02:39

  Please reset the license asap I need to get it activated URGENTLY! Thank you

  #265804 Copied
  

  danishnoorani

  Participant

  December 26, 2020 at 04:05

  Please deactivate from everywhere I changed the domain name and directory I guess that’s why this issue occurred. I believe the license can be used on production and live site and I want to use it for my these domains

  Please contact administrator
  for this information.

  #265805 Copied
  

  Rose Tyler

  Support staff

  December 26, 2020 at 08:20

  Hello,

  Thanks for using our theme. Sorry for the delay in answering.
  You can use 1 license for 1 project according to ThemeForest license policy https://themeforest.net/licenses/standard As we can see, the theme works on these sites already – https://prnt.sc/wa5mft https://prnt.sc/wa5mqq
  If you want to use our theme for a few projects you need to buy a few licenses https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

  Regards

  #265810 Copied
  

  danishnoorani

  Participant

  December 26, 2020 at 13:09

  Please reset or remove all the rest I have already de-activated from everywhere.

  #265855 Copied
  

  Rose Tyler

  Support staff

  December 26, 2020 at 13:14

  As I can see, the theme is used on this site still – https://prnt.sc/wa9l2r
  You can’t start a new project when the theme works on another already.

  Regards

  #265857 Copied