Hello,
Could you provide temporary FTP access also?
Regards
Hello,
1) Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear all cache, check how the scroll works then.
2) Theme Options > Header builder > Top header > Content Zoom (%)
or add the next code in Theme Options > Theme custom CSS:
.header-top .et_b-icon {
font-size: 21px;
}
3) As I can see, you are using WPML, so contact the support of the plugin to get assistance
https://wpml.org/documentation/related-projects/woocommerce-multilingual/
https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/
Regards
Hello,
Could you provide temporary FTP access also?
Regards
Hello,
Thanks for using our theme.
Please provide URL of page where do you have this situation.
Regards
Hi,
Theme Options > Header builder > change settings of the element – https://gyazo.com/9b3d0cab8944991676d5ad1085a13614
Regards
Hello,
Please check now.
Let us know if you need any further assistance.
Regards
Hello,
Theme Options > Header builder > change settings of the element or delete it from the header content – https://prnt.sc/x3vvuv https://prnt.sc/x3vxwt
Regards
Hello,
Could you provide URL, temporary wp-admin access, and some screenshots for a better understanding of your request? Use the Lightshot screenshot tool to share screenshots.
Regards
Hi,
Try to delete these 2 images from your Media library and reupload them for products.
Provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hi,
Thanks for using our theme.
Try to add the next code in Theme Options > Theme custom CSS:
.et_cart-type-1 .quantity-wrapper .button:before {
content: "Add to cart";
font-size: 14px;
text-transform: none;
padding: 0 15px;
}
Regards
Hello,
Try to add the next code in Theme Options > Theme custom CSS:
.et_b_header-menu .nav-sublist-dropdown .item-level-1 > a {
font-weight: bold;
text-decoration: underline;
}
Regards
Hello,
Please check this topic – https://www.8theme.com/topic/shop-page-unable-to-edit-in-elementor/
Regards
Changes in files will be lost after the update of the theme, so use the Loco translate plugin.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Thanks for letting us know.
Regards
Hello,
Thanks for using our theme. You can activate it now.
Regards
Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.
The Size guide image can be uploaded in 2 ways: 1) global, for all products, via Theme Options 2) for a particular separately – Dashboard > Products > edit product > [8theme] Product Options – https://prnt.sc/x3qa2r
There is no option to upload it for a category, like – all bracelets. If you looking for such functionality, submit a request here – https://www.8theme.com/taskboard/
Regards
Hello,
Please check our answer by email. Let us know if you need any further assistance.
Regards
Add the next code in Theme Options > Theme custom CSS:
.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
display: flex;
justify-content: center;
}
.products-loop .ajax-content, .products-loop {
display: flex;
flex-wrap: wrap;
flex: 1;
}
.content-product {
flex-direction: column;
justify-content: space-between;
display: flex;
flex: 1;
}
.content-product .quantity-wrapper {
margin-right: auto;
margin-left: auto;
}
.swiper-container {
display: flex;
align-items: stretch;
}
.product-slide .product {
display: flex;
height: 100%;
}
.swiper-wrapper {
height: auto;
}
Regards
Hello,
Install Loco Translate plugin, change text, then disable the plugin.
Provide temporary wp-admin access, so we can assist you.
Regards
Hi,
Yes, go to edit product > [8theme] Product Options > Size guide image
Regards
Hello,
Thanks for using our theme.
Could you provide URL of your site?
Regards
Hi,
Thanks for using our theme.
Theme Options > Styling > Light buttons
Regards
Hi,
Provide URLs of pages from where products were added to the cart.
What browser is used?
Regards
Please check this video – https://gyazo.com/5c773d6f0db4fc81e7b1948a046747fe
https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en
Regards
Hello,
Socials element of Header builder doesn’t have the Telegram icon. You can submit a request here – https://www.8theme.com/taskboard/
Edit Footer static block – https://prnt.sc/x0kvtf
Regards
Hello,
Provide URL of page where code from this topic doesn’t work – https://www.8theme.com/topic/variations-swatches-in-mobile/#post-267792
Regards
Hi,
What about FTP access? If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
You need to clear cache.
Regards
Hi,
You can copy xstore/woocommerce/checkout/thankyou.php to your child theme, and make some changes in that file
Additional customization in files is outside the scope of our basic support.
Regards
Hello,
Theme Options > Header builder > delete Newsletter element from the header content, for example – https://prnt.sc/wkqx88
Regards
Fixed. Check now.
Regards
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