Hello,
Create a static block using Elementor then show it in tabs – https://prnt.sc/yhrkpu
If this is not what you are looking for, submit a feature request here – https://www.8theme.com/taskboard/
Regards
Hello,
If you are using 7.2.4 version, the update to 7.2.4. is not obligatory and can be skipped.
Could you provide temporary wp-admin access? We will take a closer look at the issue with the font.
Regards
Hello,
Create a static block using Elementor then show it in tabs – https://prnt.sc/yhrkpu
If this is not what you are looking for, submit a feature request here – https://www.8theme.com/taskboard/
Regards
Hello,
Provide URL of the mentioned page, please.
Regards
Hello,
Please provide URL of page that can’t be edited and temporary wp-admin access.
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Hello,
Appearance > Widgets > delete content from PreFooter area.
Also, delete this code https://prnt.sc/yhn2ql from Theme Options > Theme custom CSS
Regards
Hello,
Thanks for using our theme.
You can activate it now.
Regards
Hello,
Please check credentials – https://prnt.sc/yf8vwp
Have you uploaded the Retina logo? Try to remove it and check then.
Regards
Hello,
Use the Private Content area here – https://prnt.sc/yf8l8h
We can’t answer why it can’t be registered by description only. We need access to log in to the site and take a closer look at the situation.
Regards
Hello,
The brand logo, and SKU can’t be displayed in the mentioned place, but:
Theme Options > WooCommerce > Shop elements > Brands > Show Product Brands On Single Product Page > https://prnt.sc/yf7thf or https://prnt.sc/yf7whg or https://prnt.sc/yf7zhx
SKU is a part of Product meta – https://prnt.sc/yf84dj , you can change the position of it, for example – https://prnt.sc/yf8gkb
Regards
Hello,
Try to disable Ajax add to cart via Theme Options.
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Hello,
WooCommerce > Settings > Accounts & Privacy > Account creation settings. You can check how the registration form is displayed for not login users via an incognito window of your browser.
Regards
Hello,
A simple test you can do is to see if this is a conflict with our theme or with another plugin:
– temporarily switch XStore to Storefront (default WC theme)
– disable all plugins except for WooCommerce, Core plugin
Regards
Hello,
Thanks for using our theme.
You can activate it now.
Regards
Hello,
The update can be done manually via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Your theme version is very old, we would recommend you to create a staging site (full copy of the existing site) and provide us with WP Dashboard and FTP access to your staging site. We’ll help you with the theme update, you’ll check if everything is ok. If yes then we’ll help you with the production site update.
Regards
Hello,
1) Make sure that you are using latest versions of the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
2) Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
Regards
Hello,
Thanks for using our theme.
Please describe the problem in more detail and provide URL of your site.
Regards
Try to (1) deactivate the theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR do the update manually – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.
In your case, go to Theme Options > Header builder > Cart > Show Quantity Input For Products > Off
Regards
Hello,
Enable WPBakery for products – https://prnt.sc/yesnq7 and edit the description depends on your needs – https://prnt.sc/yest3c
Regards
Hello,
Please provide temporary wp-admin and FTP access.
Regards
Hello,
Theme Options > Speed Optimization > Always Load Wc-Cart-Fragments > 0n, clear cache and check then.
If this doesn’t help, check how it works when a parent theme is activated, to be sure that custom changes in your child theme don’t cause this problem.
Regards
Fixed. Please clear cache and check.
Regards
Hello,
Here is our demo that uses Dokan plugin and WPBakery – https://xstore.8theme.com/demos/2/dokan/store/heritagefoods/
We do not aware of any compatibility issues.
Please describe in more detail what you want to do and why WPBakery should be disabled?
Also, provide temporary wp-admin access.
Regards
Hello,
Credentials are incorrect – https://prnt.sc/yehrh1
On your screenshot, I can see the theme translation, but Olga mentioned XStore Core plugin. Please check the translation for the Core plugin.
Regards
Hello,
Thanks for using our theme.
What is URL of login form? /wp-admin doesn’t work.
Do you use Loco translate? Sync translation of the theme – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate the text.
Regards
You’re welcome 🙂
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads
Regards
Hello,
Use WP All Import/Export plugin to export products with brands. This plugin allows controlling what taxonomy to include to export file and what taxonomy to import after that.
Regards
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