Thanks for letting us know.
You can activate the theme now.
Regards
Updated.
Regards
Thanks for letting us know.
You can activate the theme now.
Regards
Hello,
Thanks for using our theme.
Could you provide temporary wp-admin access? We need to take a closer look.
Theme Options > WooCommerce > Shop elements > Quick View > Enable Quick View
Regards
Hello,
Theme Options > Typography.
Also, settings of Elementor plugin. Edit a page using Elementor > https://prnt.sc/yim3ul > https://prnt.sc/yim4mz > https://prnt.sc/yim646
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Hi,
Theme Options > Header builder > Account.
This is the default menu of the My Account.
What exactly do you want to change? Please describe the desired result in more detail.
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Hello,
Dashboard > Pages > edit Shop page > [8theme] Layout options > Sidebar width
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Hello,
Such things should be changed from the server side. Contact your hosting provider and ask for help – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
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Hello,
Thanks for using our theme.
Provide us with URL, temporary wp-admin and FTP access, so we can help you with the update.
If you are using 7.2.4 version, update to 7.2.4.1 is not obligatory and can be skipped.
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Thanks 🙂 Have a nice day!
Regards
Hello,
You tried to install the wrong archive, read these articles – https://envato.com/blog/install-themeforest-wordpress-theme/
https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
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Hello,
As I can see, it works fine, here are your variations – https://prnt.sc/yijyrb > https://prnt.sc/yijzhb
Create more variations – https://docs.woocommerce.com/document/variable-product/ , for example – https://prnt.sc/yikblb , and then check the frontend https://prnt.sc/yikouw
Regards
Hello,
Thanks for using our theme.
Please provide URL and temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Our theme has search by the products, product SKU, pages, posts (Theme Options > Header builder > Search). If you want to have any other types of search (by category title, tags etc) you can use an additional plugin or submit additional customization requests to WPKraken team.
Regards
Hello,
You need to use only 1 page editor. If you imported a demo version that uses Elementor, disable WPBakery plugin.
Set these settings for the Elementor – https://prnt.sc/yi93sv
Make sure that static blocks are enabled in Theme Options > General / Layout.
Regards
Hello,
Please, read these instructions https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Regards
Hello,
Thanks for contacting us.
If you want to run the fresh WordPress installation you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.
Provide us with temporary wp-admin access, so we can assist you with the demo content import. Do you want to use Elementor or WPBakery?
Regards
Images on the demo were uploaded with the border – https://prnt.sc/yi7b9b
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You’re welcome!
Regards
Hello,
I do not see any screenshots from you. You can use the Lightshot screenshot tool to take screenshots and share them.
1) Do you have the problem with all pages or only 1 particular page can’t be edited?
2) Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
3) Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
4) When a default theme is activated on your site, pages can be edited using Elementor?
Regards
Hello,
By default, the logo in the site header has the link to the Home page.
For example – https://prnt.sc/yi4p0m
Do you want to change it?
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Upload here – https://dropmefiles.com/ and provide us with URL.
Regards
Hello,
Please provide some screenshots for a better understanding.
You can use the Lightshot screenshot tool to take screenshots and share them.
Regards
You can use the Lightshot screenshot tool to take screenshots and share them.
Regards
Hello,
Do you mean colors? Go to Theme Options > Footer > Footer styling > Footer Text Color Scheme > select Light.
Regards
Hello,
Thanks for using our theme.
Please check – https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
Do you use Elementor or WPBakery? Enable your editor for static blocks, then just create the desired menu content via block and select this block for the menu item.
Do not worry about old “menu location” settings, just go to Theme Options > Header builder > Menu element > select menu.
Update to 7.2.4.1version is not obligatory and can be skipped.
Let us know if you need any further assistance
Regards
Hello,
Theme Options > WooCommerce > Single product page > Single product layout > Product Gallery Slider > Enable.
Regards
Hello,
Thanks for using our theme.
Try to add this code in Theme Options > Theme custom CSS:
.single-product .woocommerce-product-gallery__wrapper.swiper-slide-next,
.single-product .woocommerce-product-gallery__wrapper.swiper-slide-prev {
opacity: 0 !important;
}
Regards
Hello,
Thanks for using our theme.
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Contact your hosting provider and ask server error log.
Regards
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