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Topic: Recovery password page don't works

Marlon

Participant

February 5, 2021 5:39 pm

Hi,

When a user wants to recover the password, the link for this function redirects to the default wordpress page and not to the woocommerce one:

http://prntscr.com/yeyq4v
http://prntscr.com/yeyr4k

The link shown is: https://polvodemariposa.com/trastienda/?action=lostpassword

The correct link should be: https://polvodemariposa.com/mi-cuenta/lost-password
But don’t work.

It happens to me with another website and the same theme and installed

I have the plugins WPS Hide Login, but disabling this is not fixed

I would appreciate the help asap.

Thanks!
Site URL: hidden
Theme version: 7.2.4.1
WooCommerce version: 4.9.2

#272623 copied to clipboard

Rose Tyler

Support staff

February 5, 2021 6:35 pm

Hello,

A simple test you can do is to see if this is a conflict with our theme or with another plugin:
– temporarily switch XStore to Storefront (default WC theme)
– disable all plugins except for WooCommerce, Core plugin

Regards

#272631 copied to clipboard

Marlon

Participant

February 8, 2021 3:47 pm

Work!

thanks!

#273094 copied to clipboard

Rose Tyler

Support staff

February 8, 2021 3:53 pm

You’re welcome!

Regards

#273097 copied to clipboard

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