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  balheidas.lt

  Participant

  February 9, 2021 at 10:18

  I’m getting this error while updating theme or core

  Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

  Thank you

  Please, contact administrator
  for this information.

  #273198 Copied Theme version: .7.2.4

  1 Answer

  

  Rose Tyler

  Support staff

  February 9, 2021 at 10:23

  Hello,

  Thanks for using our theme.
  Try to (1) deactivate the theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
  OR do the update manually – https://dropmefiles.com/D4J3K https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
  https://www.8theme.com/documentation/xstore/plugins/plugins-update/

  Regards

  #273199 Copied