Forum Replies Created

Viewing 30 posts - 36,301 through 36,330 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 14:02

    Hello,

    Use this custom CSS code:

    .header-main-menu .nav-sublist-dropdown:not(.nav-sublist) {
        top: 80%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 13:57

    Hello,

    Why do you want to use shortcodes? WPbakery or Elementor plugin should be enough. Please describe the desired result.
    Read this article – https://getbootstrap.com/docs/4.0/layout/grid/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 13:51

    Hi,

    Provide URL of the page and temporary wp-admin access, so I can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 13:46

    Thanks for the reply.

    Problem caused by WooLentor – WooCommerce Elementor Addons + Builder plugin. When the plugin is deactivated, it works fine – https://prnt.sc/10cwvkz I suppose the plugin does not work with the XStore custom gallery, so if you want to use this plugin you need to use the default WooCommerce gallery. Follow the steps described here https://www.8theme.com/documentation/docs/support-of-the-woocommerce-additional-variation-images-plugin/

    What exactly pages are missing? Provide URLs from the demo, and we will check/add it to your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 13:34

    Watch this video – https://youtu.be/wkIKN2IyEZI , you can import this page https://xstore.8theme.com/demos/minimal/about-us/ and check settings of the Image Carousel.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 13:20

    Hello,

    1) It looks like I can’t see products on your site. Could you provide access?
    2) Provide temporary wp-admin and FTP access, so we can check it more deeply.
    3)

    .et-mini-content .woocommerce-mini-cart__empty-message .btn {
        color: white !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 13:04

    Hello,

    Thanks for the reply. We were able to login.
    Definitely strange! I think there’s something on the server side, as a cache of some sort. Please contact your hosting provider and ask about assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 12:57

    You’re welcome! Thanks for being our customer 🙂
    3) Add bottom: 5px !important; in the code – https://prnt.sc/10cvvye

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 12:52

    Hello,

    Contact your hosting provider to get assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 12:50

    Hello,

    Edit the header and set Cover for background – https://prnt.sc/10cvquf

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 12:42

    Hello,

    You can activate the theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 12:41

    Hello,

    Please provide URL, temporary wp-admin, and FTP access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 12:30

    Hello,

    As I can see, you are using WPBakery, but Studio works with Elementor. Using 2 page editors is a bad idea, so watch this video and import pages using a way that is suitable for WPbakery – https://youtu.be/wkIKN2IyEZI

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 07:43

    Hi,

    Use SEO plugin to add the necessary OG image and OG description for your pages, posts, products. Try for example Yoast SEO plugin.
    Don’t forget to clean the FB cache for the posts you already shared https://developers.facebook.com/tools/debug/sharing/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 07:43

    Hello,

    Please add this code in Theme Options > Theme custom CSS > Global custom CSS:

    .sales-booster-popup-inner {
        color: #606060;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 07:39

    Hello,

    Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, and check how it works then.
    If this doesn’t help, provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 07:35

    Hello,

    Here is what I can see on your site – http://prntscr.com/10cp7s0 Please clear all cache and check one more time then.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 07:33

    Hello,

    You are trying to install wrong archive (full package instead WP theme only). Read the post and follow the instructions https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 07:31

    Hello,

    Please provide URL of your site and a screenshot of the problem.
    Thanks in advance.
    Lightshot screenshot tool can be used to take screenshots and share them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 07:21

    Hello,

    Thanks for contacting us.
    Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 07:20

    Hello,

    Thanks for contacting us.
    Archive on ThemeForest is correct. Please provide URL of your page with the problem and temporary wp-admin access. We will check and help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 07:16

    Hi,

    You’re welcome!
    Have a nice day

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 07:15

    Hello,

    Please read this article – https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
    You can use Elementor to create static blocks, then select them for menu.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 07:13

    Hello,

    Here is what I can see – http://prntscr.com/10coq34 It works fine. Clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 4, 2021 at 07:11

    Hello,

    Thanks for using our theme.
    1) Upload more images into the gallery of product. For example, http://prntscr.com/10consmhttp://prntscr.com/10coo73
    2) Appearance > Widgets > Shop sidebar

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2021 at 21:09

    Hello,

    Thanks for using our theme.
    You can activate it now.
    Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2021 at 16:59

    Hello,

    Go to Loco translate > Themes > XStore > french > click on Sync button and continue translation. We provide not a full translation so some strings you need to translate manually.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2021 at 16:26

    I do not see the Private content for your latest reply. Please try to post access one more time here.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2021 at 16:10

    Open the Global custom CSS area and add the code at the bottom.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2021 at 16:08

    Just provide username and password via Private content area – https://prnt.sc/10c7bej , please.

    Regards

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    Viewing 36,330 results - 36,301 through 36,330 (of 68,231 total)
Viewing 30 posts - 36,301 through 36,330 (of 68,231 total)
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