Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 36,331 through 36,360 (of 68,187 total)

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Rose Tyler

Support staff

March 3, 2021 at 08:52

Hello,

You can import this page – https://youtu.be/wkIKN2IyEZI and check settings.

Regards

#277469 Copied In reply to: How to create this category section?

Rose Tyler

Support staff

March 3, 2021 at 08:42

Which one of these plugins?

Regards

#277467 Copied In reply to: logo slider

Rose Tyler

Support staff

March 3, 2021 at 08:40

Hello,

Please check this screenshot – https://prnt.sc/10by0hd
Or provide temporary wp-admin access, so we can take a closer look at your site.

Regards

#277466 Copied In reply to: Change background

Rose Tyler

Support staff

March 3, 2021 at 08:37

Hello,

You’re welcome!
Have a nice day

Regards

#277465 Copied In reply to: Import demo issue

Rose Tyler

Support staff

March 3, 2021 at 08:36

Hello,

Yes, set settings according to our documentation – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

#277464 Copied In reply to: Active infinite scroll e pagination

Rose Tyler

Support staff

March 3, 2021 at 08:35

Hello,

Please try solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273442

Regards

#277463 Copied In reply to: problem with update

Rose Tyler

Support staff

March 3, 2021 at 08:34

Hello,

I can see demo content on your site. Just go to Appearance > Menus > delete duplicate items.
Enable Elementor for static blocks and products – https://prnt.sc/10bxw42
Let us know if you need any further assistance.

Regards

#277462 Copied In reply to: installation

Rose Tyler

Support staff

March 3, 2021 at 08:29

Hello,

Thanks for contacting us.
You can activate the theme now.

Regards

#277461 Copied In reply to: Regarding license key activation

Rose Tyler

Support staff

March 3, 2021 at 08:28

Hello,

Edit static block – https://prnt.sc/10bxrhk

Regards

#277459 Copied In reply to: Add border on mega menu

Rose Tyler

Support staff

March 3, 2021 at 08:14

Hello,

Please try the solution from this topic – https://www.8theme.com/topic/bug-in-product-tabs/

Regards

#277458 Copied In reply to: Tabs open-close-open

Rose Tyler

Support staff

March 3, 2021 at 08:11

Is Built-in Email Builder enabled in settings that come from White Label Branding plugin?
As was mentioned, provide temporary access, so we can take a closer look.

Regards

#277457 Copied In reply to: Email builder

Rose Tyler

Support staff

March 3, 2021 at 08:09

Hello,

It is because your excerpt contains tags, and when a part of the excerpt is taken to show on the Shop page, some unclosed tags cause the problem. Keep the option disabled or edit the description of products. You can add a few words in the Short description area, without tags, then content will be displayed just fine.

Regards

#277456 Copied In reply to: Product Excerpt Issue

Rose Tyler

Support staff

March 3, 2021 at 08:01

Hello,

Here is what I can see – https://prnt.sc/10bx8bw Clear cache and check one more time.
Provide temporary wp-admin access, so we can take a closer look.

Regards

#277455 Copied In reply to: ACTIVE BUTTON COLOR NOT WORKING CORRECTLY

Rose Tyler

Support staff

March 3, 2021 at 07:53

Hello,

Do you use Elementor of WPBakery?

Regards

#277454 Copied In reply to: logo slider

Rose Tyler

Support staff

March 2, 2021 at 20:16

Hello,

Thanks for using our theme. We’ve checked your activations, and you can activate the theme now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

Regards

#277410 Copied In reply to: the license not work

Rose Tyler

Support staff

March 2, 2021 at 20:14

Hello,

Have you translated these strings for XStore Core plugin?
Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.

Regards

#277409 Copied In reply to: Problem s with translations

Rose Tyler

Support staff

March 2, 2021 at 20:12

Hello,

If these images are set for product categories, you can use – https://prnt.sc/10biaqc
If it is just a grid of images, add a section with 2 columns – https://prnt.sc/10bibkm + images and Inner section – https://prnt.sc/10bicru , use your images with different sizes – https://prnt.sc/10biehm

Regards

#277408 Copied In reply to: homepage image grid

Rose Tyler

Support staff

March 2, 2021 at 20:01

Hello,

Thanks for using our theme.
You can activate it now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

Regards

#277404 Copied In reply to: License Xstore

Rose Tyler

Support staff

March 2, 2021 at 19:57

Hello,

Here is what I can see in your browser console – https://prnt.sc/10bi4vo Please read this article – https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

Regards

#277403 Copied In reply to: in my theme demo icon is not showing like showing cart and manu icon

Rose Tyler

Support staff

March 2, 2021 at 14:38

Great. Thanks for letting us know.

Regards

#277322 Copied In reply to: add to wish list & share link icon showing twice how to fixed it?

Rose Tyler

Support staff

March 2, 2021 at 14:37

Ok. You can activate the theme now, but remember about Envato rules.

Regards

#277320 Copied In reply to: problem license

Rose Tyler

Support staff

March 2, 2021 at 14:36

Hello,

What demo version have you installed? WPBakery or Elementor?
Theme Options > Styling and Typography settings. Some demo versions have custom CSS for color, you can find it in Theme Options > Theme custom CSS.
Also, edit pages and change colors in settings of elements.

Regards

#277318 Copied In reply to: theme colour

Rose Tyler

Support staff

March 2, 2021 at 14:13

Hello,

Here is what I can see – https://prnt.sc/10bbcrk Clear cache and check one more time. Is it solved?

Regards

#277309 Copied In reply to: footer is not visible

Rose Tyler

Support staff

March 2, 2021 at 14:11

Why did you add the map via text element? Add default VC element – Google Maps http://prntscr.com/10a4m10 and read this article – https://kb.wpbakery.com/docs/wpbakery-page-builder-how-tos/how-to-insert-google-maps/

Regards

#277308 Copied In reply to: Google Map API (GMAPS Marker) Not Working

Rose Tyler

Support staff

March 2, 2021 at 14:08

Hello,

Thanks for using our theme.
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
We can see these activations – https://prnt.sc/10bb86g Where do you want to deactivate/activate the theme?

Regards

#277306 Copied In reply to: problem license

Rose Tyler

Support staff

March 2, 2021 at 14:04

Hello,

Thanks for using our theme.
Please read this article – https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
Provide URL and temporary wp-admin access, so we can take a closer look at the menu on your site.

Regards

#277305 Copied In reply to: Mega Menu issue

Rose Tyler

Support staff

March 2, 2021 at 14:03

Hello,

Thanks for using our theme.
Theme Options > Header builder > Mobile menu > https://prnt.sc/10bb4x4

Regards

#277304 Copied In reply to: modify

Rose Tyler

Support staff

March 2, 2021 at 14:00

Здравствуйте,

Предоставьте URL-адрес и временный доступ к wp-admin, чтобы мы могли рассмотреть его поближе

С Уважением

#277303 Copied In reply to: нижний футер(если я правильно его называю)

Rose Tyler

Support staff

March 1, 2021 at 20:14

You’re welcome!

Regards

#277216 Copied In reply to: prices in catalog mode
Rose Tyler

Support staff

March 1, 2021 at 20:13
Hello,

Use the next custom CSS code:

.home .onsale { display: none; }

(Theme Options > Theme custom CSS > Global custom CSS)

Regards
#277215 Copied In reply to: how to edit home page tags
← 1 2 3 … 1,211 1,212 1,213 … 2,271 2,272 2,273 →

36,331–36,360 of 68,187 posts

Viewing 30 posts - 36,331 through 36,360 (of 68,187 total)

← 1 2 3 … 1,211 1,212 1,213 … 2,271 2,272 2,273 →

Forum Replies Created

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