Forum Replies Created

Viewing 30 posts - 36,241 through 36,270 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2021 at 08:37

    Hello,

    Thanks for using our theme.
    Please provide URL and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2021 at 08:36

    Hi,

    As I can see, Header overlap option is activated for the header, other pages have breadcrumbs do it looks fine. You can enable Breadcrumbs for the mentioned page, or add margin-top for the first row of content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2021 at 08:33

    Hello,

    Appearance > Menus > Screen Options > enable Product categories

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2021 at 08:32

    Hello,

    Theme Options > WooCommerce > Shop > Shop page Filters > Show More Filters On Click > off

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2021 at 08:31

    Hello,

    I would recommend you to contact WooCommerce support and ask for advice. There is no such a build-in feature in our theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 16:46

    Yes, Menu List element.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 15:35

    Hello,

    – provide a screenshot for a better understanding of your request. Also, provide temporary wp-admin access.
    – add this code in Theme Options > Theme custom CSS > Custom CSS for mobile:

    .footer-widgets.col-md-4 {
        width: 33.33%;
        margin: auto;
        display: inline-block;
        vertical-align: top;
    }

    or just align footer content to center:

    .footer-widgets .widget-title {
        text-align: center;
    }
    .footer-widgets .textwidget {
        text-align: center;
    }

    for mobile.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 15:29

    You are using the wrong URL. You can’t use link from the studio there. As was mentioned, use – https://xstore.8theme.com/demos/minimal/about-us/

    Other solution: use one of carousel elements – https://prnt.sc/10dqbvx

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 15:20

    Hello,

    Theme Options > Header builder > Sticky header > background color.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 14:42

    Is it solved https://prnt.sc/10dpec6 ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 14:10

    Sorry, but your question is a bit unclear for me. Here is an example of Mega menu, that was created using static block – https://prnt.sc/10doqdq https://gyazo.com/48232846334751584ae084ade1a9bc4e https://prnt.sc/10dort9

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 14:03

    Hello,

    Thanks for contacting us.
    In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 13:52

    Static blocks can’t be displayed correctly in the mobile menu.
    Create a new menu via Appearance > Menus, without static blocks – https://youtu.be/OnxkixHtVLI then select it in Theme Options > Header builder > Mobile menu.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 13:45

    Hello,

    Enable Elementor for static blocks – http://prntscr.com/10do7sw
    Also, you can import examples of menus via Studio https://prnt.sc/10do8s9 > https://prnt.sc/10do9ni

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 13:43

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 13:38

    Hello,

    https://gyazo.com/fe62565248f1032022fd6a3e4ce22ad4 etheme.js and etheme.min.js were changed.
    Also, the fix will be included in the next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 13:27

    Hello,

    Provide URL and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 11:45

    In this case, change the code to – https://prnt.sc/10dly48 and so on.
    .single-product

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 11:44

    Hello,

    Please check credentials – https://prnt.sc/10dlwxj

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 11:42

    Hello,

    1) Thanks for the video. Please provide temporary wp-admin access, so we can take a closer look at your settings.
    2) I do not see unexpected flickering. It looks like normal behavior when you go through different pages.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 11:20

    Hello,

    Add this code in Theme Options > Theme custom CSS > Global custom CSS:

    .et-quick-view-canvas .et-popup-content {
        background-color: white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 11:02

    Hello,

    Thanks for using our theme.
    It is because of this custom CSS code: https://prnt.sc/10dl0ib
    If you need to apply code for a table on a particular page, do not add it in Global custom CSS, but place the code in Custom CSS for page area. Provide URL of page with such table.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 10:54

    Hello Banjo,

    XStore Core plugin is required and it is fully compatible with the theme.
    Please describe in more detail what exactly issue do you face. Provide URL and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 10:51

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 10:17

    Hello,

    Connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 09:35

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 09:21

    Hello,

    1) Theme Options > WooCommerce > Shop > Products style > Image Hover Effect > Disable
    2) Theme Options > Speed Optimization > Image Loading Type > try different types

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 08:51

    Hello,

    WooCommerce > Settings > Accounts & Privacy > XStore “My account” page settings > Products type

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 08:25
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2021 at 08:23

    Hello,

    Add this code in Theme Options > Theme custom CSS:

    .secondary-menu-wrapper li, .secondary-menu-wrapper .item-design-dropdown.menu-item-has-children {
    	position: static;
    }
    .secondary-menu-wrapper .nav-sublist-dropdown {
    	transform: translateY(0px);
    	top: 0;
    }

    Regards

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    Viewing 36,270 results - 36,241 through 36,270 (of 68,231 total)
Viewing 30 posts - 36,241 through 36,270 (of 68,231 total)
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