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Viewing 30 posts - 36,031 through 36,060 (of 68,187 total)
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  • Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hi,

    Yes.

    Regards

    #278576 Copied In reply to: My account in mobile view got layout problem
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Please clear cache and check the site now.
    Let us know if you need any further assistance.

    Regards

    #278575 Copied In reply to: Import Failed
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using our theme.
    Add this code in Theme Options > Theme custom CSS > Global custom CSS:

    @media only screen and (max-width: 992px) {
    .woocommerce-MyAccount-navigation-wrapper {
        width: 100%;
        margin-bottom: 20px;
    }
    .MyAccount-dashboard-buttons {
        flex-wrap: wrap;
        margin-bottom: -10px;
    }
    .MyAccount-dashboard-buttons .btn {
        white-space: nowrap;
        margin-bottom: 10px;
    }
}

    clear cache and check the My account page then. This code can be deleted after the next theme update.

    Regards

    #278571 Copied In reply to: My account in mobile view got layout problem
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    You can try it and check. Such things are independent of the theme, so you need to work with an SEO plugin.

    Regards

    #278570 Copied In reply to: Image Show
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Provide temporary wp-admin access, so we can edit content and help you.

    Regards

    #278568 Copied In reply to: The Demo i want before purchase is missing in the demo list after purchase
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for the notice. It will be fixed in the next theme update.
    Download dashboard.php file from this page – https://dropmefiles.com/vZE3g and reupload it via FTP into wp-content/themes/xstore/woocommerce/myaccount folder.

    This whole sentence can be removed via re-writing this file via child theme, or just by adding the next code in Theme Options > Theme custom CSS > Global custom CSS:

    .woocommerce-account .woocommerce-MyAccount-content p:first-of-type {
    display: none;
}
.woocommerce-account .MyAccount-dashboard-buttons {
    margin-top: 30px !important;
}

    Regards

    #278567 Copied In reply to: Link on My Account page not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    4) 

    input::-webkit-credentials-auto-fill-button {
    background-color: #c2ab59;
}

    Regards

    #278566 Copied In reply to: I posted four questions. please confirm.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hi,

    Thanks for contacting us.

    Please describe the problem in more detail with screenshots.
    Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.

    Provide URL and temporary wp-admin access so we can take a closer look.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    #278565 Copied In reply to: Shop elements
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using our theme.
    You can just activate the theme on the official domain. You should not face any problem with it.

    Regards

    #278563 Copied In reply to: moving site to offical domain and license key
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Check 3-rd party plugins that you are using on the site (try to disable them one by one) to find out if one of these plugins affects the quantities.
    Try to activate a default theme and check how quantities work then.

    Regards

    #278560 Copied In reply to: Product Quantities going up in 2s
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Sorry, but your request is a bit unclear for me. Please describe it in more detail.

    Regards

    #278557 Copied In reply to: help me DEMO WEBSITE ELEMENTOR
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Your site under maintenance mode, so we can’t check it.
    If you are using Single Product Builder, go to Theme Options > WooCommerce > Single Product Builder > Add to cart settings. If you are using one of default layouts for the single product page, go to Theme Options > Styling > Dark buttons settings

    Regards

    #278555 Copied In reply to: color change button
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    There is no such option, by default.
    You can contact the support of WooCommerce plugin and ask for advice.

    Regards

    #278553 Copied In reply to: how can I place last name first?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using our theme.
    What screen size of your computer? Try to change “Zoom” http://prntscr.com/10htnlu in settings of your browser.

    Regards

    #278552 Copied In reply to: Desktop Header Error
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Clear cache of your mobile browser and check one more time.
    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    #278551 Copied In reply to: MY ACCOUNT PAGE MOBILE VERSION IS BAD
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    #278550 Copied In reply to: Couple of questions
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hi,

    WPML > String translation > scroll down and press on “Translate texts in admin screens” link. You’ll see a list of fields, choose the fields you’d like to translate. For example – http://prntscr.com/10gxxqu After that go back to the String Translation section and translate the necessary content.

    Regards

    #278548 Copied In reply to: Translate using wpml
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for contacting us.
    Please provide temporary wp-admin access.

    Regards

    #278546 Copied In reply to: Contact us help map
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    We can’t access your Dashboard. Please check.

    Regards

    #278475 Copied In reply to: POedit translations doesn't work
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Go to Theme Options > Header builder > Logo > Logo width > set 550px and check the result – https://prnt.sc/10h41q3 Once you make sure that the Width option works, set the desired size for the logo.

    Regards

    #278462 Copied In reply to: Call Us Now in Header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Fixed. Check now.

    Regards

    #278459 Copied In reply to: Fake popup: doesn't save changes
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    1) Please provide temporary wp-admin and FTP access.
    2) There is no such possibility, submit a request here – https://www.8theme.com/taskboard/

    Regards

    #278458 Copied In reply to: How to edit the styling for order history in account page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    You can activate the theme now.

    Regards

    #278451 Copied In reply to: You have reached activation number limit.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hi,

    Accordion Settings > Color

    Regards

    #278450 Copied In reply to: According text background
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Settings works – https://prnt.sc/10h6poh

    Regards

    #278448 Copied In reply to: Call Us Now in Header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

    Regards

    #278447 Copied In reply to: You have reached activation number limit.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    You’re welcome!

    Regards

    #278442 Copied In reply to: social login at checkout
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
    If your sub domain is the same project, you can use the theme.

    Regards

    #278434 Copied In reply to: I WANT TO USE THIS THEME ON MY SAME DOMAIN
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    As you can see on our demos, there is no such option. If you want to get a new feature/option, submit a request on the taskboard.

    Regards

    #278431 Copied In reply to: Full width menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Here is an example – https://prnt.sc/10h41q3

    Regards

    #278428 Copied In reply to: Call Us Now in Header
  • 1 2 3 … 1,201 1,202 1,203 … 2,271 2,272 2,273
    36,031–36,060 of 68,187 posts
Viewing 30 posts - 36,031 through 36,060 (of 68,187 total)
1 2 3 … 1,201 1,202 1,203 … 2,271 2,272 2,273