Forum Replies Created

Viewing 30 posts - 36,061 through 36,090 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 11:43

    You’re welcome!
    Yes, it will be included.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 11:20

    Hello,

    Download frontend-script.min.js file from this page – https://dropmefiles.com/HY1pN , re-upload it into wp-content/plugins/et-core-plugin/app/models/customizer/frontend/js folder via FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 11:15

    Hello,

    1) When you add Socials element into the header content, delete all default elements – https://prnt.sc/10hx6rs and then add new.
    2) Clear cache and check now.
    Also, watch this video about Multiple headers – https://youtu.be/BpeXfzNwkOc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 11:05

    Thanks for the access. Provide URL of page where the map should be deleted.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 11:03

    Hello,

    1) Ok. We’ve checked Image Carousel element on our test site. Please add the next code in Custom CSS for page http://prntscr.com/10hwxzi ->

    .wpb_images_carousel .swiper-custom-left,
    .wpb_images_carousel .swiper-custom-right {
        visibility: visible;
        opacity: 1;
    }
    .wpb_images_carousel.swiper-entry .swiper-custom-left,
    .wpb_images_carousel.swiper-entry:hover .swiper-custom-left {
        left: 0;
    }
    .wpb_images_carousel.swiper-entry .swiper-custom-right,
    .wpb_images_carousel.swiper-entry:hover .swiper-custom-right {
        right: 0;
    }

    2) Describe your problem with google map in more detail, provide screenhots.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 10:50

    Hi,

    Thanks for the screenshot.
    Add the next code in Theme Options > Theme custom CSS > Custom CSS for mobile:

    .banner .banner-content p {
        display: block;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 10:48

    Hello,

    Sorry, but there is no such possibility, by default.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 10:30

    Hello,

    Try to play with the settings of the plugin or contact support of it.

    You can change the cache plugin to W3 Total Cache – https://premium.wpmudev.org/blog/w3-total-cache-settings/ , https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 10:28

    Hello,

    Check translation of Core plugin.
    Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > find and translate strings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 10:21

    Hi,

    Yes.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 10:20

    Hello,

    Please clear cache and check the site now.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 10:02

    Hello,

    Thanks for using our theme.
    Add this code in Theme Options > Theme custom CSS > Global custom CSS:

    @media only screen and (max-width: 992px) {
        .woocommerce-MyAccount-navigation-wrapper {
            width: 100%;
            margin-bottom: 20px;
        }
        .MyAccount-dashboard-buttons {
            flex-wrap: wrap;
            margin-bottom: -10px;
        }
        .MyAccount-dashboard-buttons .btn {
            white-space: nowrap;
            margin-bottom: 10px;
        }
    }

    clear cache and check the My account page then. This code can be deleted after the next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 10:00

    You can try it and check. Such things are independent of the theme, so you need to work with an SEO plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 09:58

    Hello,

    Provide temporary wp-admin access, so we can edit content and help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 09:52

    Hello,

    Thanks for the notice. It will be fixed in the next theme update.
    Download dashboard.php file from this page – https://dropmefiles.com/vZE3g and reupload it via FTP into wp-content/themes/xstore/woocommerce/myaccount folder.

    This whole sentence can be removed via re-writing this file via child theme, or just by adding the next code in Theme Options > Theme custom CSS > Global custom CSS:

    .woocommerce-account .woocommerce-MyAccount-content p:first-of-type {
        display: none;
    }
    .woocommerce-account .MyAccount-dashboard-buttons {
        margin-top: 30px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 09:40

    4)

    input::-webkit-credentials-auto-fill-button {
        background-color: #c2ab59;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 09:25

    Hi,

    Thanks for contacting us.

    Please describe the problem in more detail with screenshots.
    Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.

    Provide URL and temporary wp-admin access so we can take a closer look.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 09:09

    Hello,

    Thanks for using our theme.
    You can just activate the theme on the official domain. You should not face any problem with it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 09:07

    Hello,

    Check 3-rd party plugins that you are using on the site (try to disable them one by one) to find out if one of these plugins affects the quantities.
    Try to activate a default theme and check how quantities work then.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 09:00

    Hello,

    Sorry, but your request is a bit unclear for me. Please describe it in more detail.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 08:51

    Hello,

    Your site under maintenance mode, so we can’t check it.
    If you are using Single Product Builder, go to Theme Options > WooCommerce > Single Product Builder > Add to cart settings. If you are using one of default layouts for the single product page, go to Theme Options > Styling > Dark buttons settings

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 08:45

    Hello,

    There is no such option, by default.
    You can contact the support of WooCommerce plugin and ask for advice.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 08:42

    Hello,

    Thanks for using our theme.
    What screen size of your computer? Try to change “Zoom” http://prntscr.com/10htnlu in settings of your browser.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 08:34

    Clear cache of your mobile browser and check one more time.
    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 08:33

    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 08:24

    Hi,

    WPML > String translation > scroll down and press on “Translate texts in admin screens” link. You’ll see a list of fields, choose the fields you’d like to translate. For example – http://prntscr.com/10gxxqu After that go back to the String Translation section and translate the necessary content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2021 at 07:52

    Hello,

    Thanks for contacting us.
    Please provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2021 at 17:46

    Hello,

    We can’t access your Dashboard. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2021 at 16:22

    Go to Theme Options > Header builder > Logo > Logo width > set 550px and check the result – https://prnt.sc/10h41q3 Once you make sure that the Width option works, set the desired size for the logo.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2021 at 16:18

    Hello,

    Fixed. Check now.

    Regards

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    Viewing 36,090 results - 36,061 through 36,090 (of 68,231 total)
Viewing 30 posts - 36,061 through 36,090 (of 68,231 total)
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