Hello,
Thanks for using our theme.
Please upload screenshots here – https://dropmefiles.com/ and provide URL via the Private Content area – http://prntscr.com/10h3cgu
Regards
Hello,
Add the next code in Theme Options > Custom CSS > Custom CSS for mobile:
.product {
width: 50% !important;
}
Regards
Hello,
Thanks for using our theme.
Please upload screenshots here – https://dropmefiles.com/ and provide URL via the Private Content area – http://prntscr.com/10h3cgu
Regards
Hello,
Sorry for the delay in answering.
I can’t see your screenshot. Please upload it here – https://dropmefiles.com/ and provide URL via the Private content area.
Regards
Hi,
How does it work with Storefront (default WC theme) activated on your site? Please check.
Regards
Hello,
Sorry for the delay in answering.
1)
.post-password-form input[type=submit] {
background-color: #c2ab5a;
}
2)
.input-password-wrap svg {
fill: #c2ab5a;
}
3)
.input-password-wrap input:focus {
border-color: #535353 !important;
}
4) I do not see this icon. What browser do you use?
Regards
There is no such possibility, unfortunately. You can submit a request here – https://www.8theme.com/taskboard/
Regards
Hello,
I can’t access your Dashboard – http://prntscr.com/10h2beo Is there restriction by ip? Could you disable it?
Provide a few more URLs of products, because the previous one can’t be added to the cart now.
Make sure that the Shop page is selected in WooCommerce > Settings > Products.
Regards
Hello,
Download XStore_import_files from this page – https://www.8theme.com/downloads > http://prntscr.com/10h25le > import archives of sliders manually – http://prntscr.com/10h26d7
Regards
Hello,
1) As I can see, the Clear works fine. Please clear cache and check one more time.
2) Could you provide temporary wp-admin access?
Regards
Hello,
Sorry for the delay in answering.
1) Please describe in more detail what exactly page do you mean.
2) Edit page using Elementor > add one of these elements – http://prntscr.com/10gzlz4 http://prntscr.com/10gzm9w
3) You can’t add it for the Home page only. Go to Theme options > WooCommerce > Single product builder > edit the content
4) Enable Elementor for static block – http://prntscr.com/10gzoxa > edit http://prntscr.com/10gzq9s
5) Theme options > WooCommerce > Single product builder > Tabs, for example – https://prnt.sc/10gzrlb
6) WooCommerce > Settings > Currency options
7) Yes, use our Studio – edit page using Elementor > click here – http://prntscr.com/10gztfd > http://prntscr.com/10gzu11
Regards
Yes, replace them via FTP for the Core plugin:
search.php file in wp-content/plugins/et-core-plugin/app/models/customizer/templates/header/parts folder ,
categories.php file – wp-content/plugins/et-core-plugin/app/controllers/shortcodes folder.
Regards
Hello,
Could you provide temporary wp-admin access?
Regards
Hello,
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular If you want to use our theme for a few projects you need to buy a few licenses.
1. Edit a page using Elementor > http://prntscr.com/10gz33f > http://prntscr.com/10gz3ct > http://prntscr.com/10gz3na > Image Lightbox > Off
2) Here is what I can see – https://prnt.sc/10gz4m3 Isn’t it correct?
3) Dashboard > Settings > Discussion
4) Go to Elementor > Integrations > WooCommerce > Mini Cart Template > Disable, clear the browser cache, and check the mini cart after that.
Regards
Hello,
By default, there is no such option. Contact support of WooCommerce plugin to get assistance.
Regards
Hello,
Try to use the next custom CSS code:
.select2-results__options::-webkit-scrollbar {
width: 7px !important;
}
.select2-search--dropdown {
padding: 1px;
}
Regards
Hello,
1) Edit static block using Elementor.
2) [countdown month="December" year="2022" day="31" hour="23" minute="55"] try to set this shortcode and check the result after publishing.
3) Theme Options > Header builder > change the width of the Logo in the content area – https://gyazo.com/bf294b35e0285d518985e994c57e0000
4) Edit Footer static block using Elementor – https://prnt.sc/10gyihj
Regards
Done. Please check email.
Regards
Hello PRAKHY,
BE ATTENTIVE and don’t place the private information in general message area because all the visitors have access to that information! Use the Private content area http://prntscr.com/10guf2p to provide private info.
Why you disabled Responsive design settings http://prntscr.com/10gy36n ? I’ve enabled them. Clear cache, and check the Home page now.
Regards
Hello,
Theme Options > WooCommerce > Shop elemets > Sale & Out of Stock > “Sale” Label Text.
WPML > String translation > scroll down and press on “Translate texts in admin screens” link. You’ll see a list of fields, choose the fields you’d like to translate. For example – http://prntscr.com/10gxxqu After that go back to the String Translation section and translate necessary content.
Regards
Hello,
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
Regards
Hi,
Disable YITH WooCommerce Quick View plugin or contact support of it.
Regards
Hi,
1) Theme Options > Header builder > All departments > All Departments Visibility
2) Theme Options > WooCommerce > Shop > Shop page Filters > Sidebar Widgets With Scrollable Content > Off, Show More Filters On Click > Off
3) Could you provide temporary wp-admin and FTP access?
Regards
Hello,
Thanks for contacting us.
Use Page Importer to import the mentioned page https://youtu.be/wkIKN2IyEZI
Regards
Hello,
Try to add the next code in Theme Options > Theme custom CSS:
.header-wrapper .et_b_header-menu .menu .menu-item-has-children {
position: static;
}
.header-wrapper .et_b_header-menu .item-design-mega-menu .nav-sublist-dropdown {
margin: 0 !important;
left: 0 !important;
right: 0 !important;
width: 100%;
}
Regards
You’re welcome!
Regards
There is no such option. You can submit a request here – https://www.8theme.com/taskboard/
Regards
Hello,
1) Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
2) Theme Options > Speed optimization > Always Load Wc-Cart-Fragments > On.
Regards
Hello,
There is no option to change the text without editing php files. As a workaround, we would recommend you to use Loco Translate plugin, and just change English text via translation files. Once it will be done, you can disable the Loco plugin.
Regards
Hello,
Connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.
Regards
You’re welcome!
Regards
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