Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 35,971 through 36,000 (of 68,187 total)

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Rose Tyler

Support staff

March 12, 2021 at 13:06

Please set the administrator role for the user.

Regards

#279046 Copied In reply to: Unable to display Out of stock labels on shop page

Rose Tyler

Support staff

March 12, 2021 at 13:04

Hello,

Provide URL and temporary wp-admin access, please.

Regards

#279045 Copied In reply to: Custom products image showing down.

Rose Tyler

Support staff

March 12, 2021 at 13:03

Theme Options > WooCommerce > Shop > Shop page layout > Show Products Toolbar On The Shop Page > On.

Regards

#279044 Copied In reply to: Product Sorting Bar is not shown on shop page

Rose Tyler

Support staff

March 12, 2021 at 13:01

https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ – You need to find and translate strings for the theme. Here is an example – https://prnt.sc/10jntuk > https://prnt.sc/10jnuaq

Regards

#279042 Copied In reply to: Change buttons language

Rose Tyler

Support staff

March 12, 2021 at 12:13

Theme Options > Header builder > Mobile menu > Hide Empty Categories

Regards

#279035 Copied In reply to: Couple questions

Rose Tyler

Support staff

March 12, 2021 at 12:12

Hello,

Your site under maintenance mode, so we can’t check it. Provide temporary wp-admin access, please.

Regards

#279034 Copied In reply to: Product Sorting Bar is not shown on shop page

Rose Tyler

Support staff

March 12, 2021 at 12:10

BE ATTENTIVE and don’t place the private information in general message area because all the visitors have access to that information! Use the Private content area http://prntscr.com/10guf2p to provide private info.

There is no possibility to keep the same layout for the Categories Masonry element on mobile, unfortunately.

Regards

#279033 Copied In reply to: homepage image grid

Rose Tyler

Support staff

March 12, 2021 at 11:51

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#279026 Copied In reply to: Change buttons language

Rose Tyler

Support staff

March 12, 2021 at 11:37

Hello,

Theme Options > Single Product > Sidebar position > Without

Regards

#279021 Copied In reply to: resize my store page

Rose Tyler

Support staff

March 12, 2021 at 11:33

Yes, frontend-script.min.js file that you need to download is secure.

Regards

#279018 Copied In reply to: Product tab

Rose Tyler

Support staff

March 12, 2021 at 11:29

Hello,

Could you provide temporary wp-admin access?

Regards

#279016 Copied In reply to: Unable to display Out of stock labels on shop page

Rose Tyler

Support staff

March 12, 2021 at 11:10

Hello,

What version did you use before the update? Was it 7.2.4 or another one?

Regards

#279008 Copied In reply to: XStore v7.2.5 Slider Revolution button now opens in new tab not same window

Rose Tyler

Support staff

March 12, 2021 at 10:52

1) Check docs of Google account, for example – https://support.google.com/googleplay/android-developer/answer/9844686?hl=en
2) We need FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#279004 Copied In reply to: User can't login or create acc after Google Login

Rose Tyler

Support staff

March 12, 2021 at 10:48

Hello,

Please try to apply a solution from this topic – https://www.8theme.com/topic/product-tabs-accordion-bug/#post-278590 and check how tabs work then.

Regards

#279002 Copied In reply to: Product tab

Rose Tyler

Support staff

March 12, 2021 at 10:20

Hello,

Theme Options > Header builder > Mobile menu > Extra Tab Title
Dashboard > Products > Categories > Uncategorized

Regards

#279000 Copied In reply to: Couple questions

Rose Tyler

Support staff

March 12, 2021 at 08:54

Hello,

1, 3 – Pages, 2 – product category, 4 – product.
Watch videos and read this article – https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/

Regards

#278988 Copied In reply to: How to create the menu structure shown in the image

Rose Tyler

Support staff

March 12, 2021 at 08:50

Hello,

Follow the instructions https://blog.hubspot.com/marketing/google-tag-manager-guide and use Insert footer and headers plugin to add the tag manager code.

Regards

#278986 Copied In reply to: Recommended way to put Google Tag Manager info to header in XStore?
Rose Tyler

Support staff

March 12, 2021 at 08:46
Hello,

The problem is caused by this custom CSS code – https://prnt.sc/10jibjr , you need to delete or change the code.
Also, add the next code:

.woocommerce-MyAccount-content .form-row-first { padding: 0 0 0 15px; } .woocommerce-MyAccount-content .form-row-last { padding: 0 15px 0 0; }

Regards
#278985 Copied In reply to: First name field disappear
Rose Tyler

Support staff

March 12, 2021 at 08:24

You’re welcome!
3) Theme Options > Header builder > Main header > Text Transform > None

Regards

#278984 Copied In reply to: account area

Rose Tyler

Support staff

March 12, 2021 at 08:16

If you have any requests, post them here – https://www.8theme.com/taskboard/
Thanks in advance.

Regards

#278983 Copied In reply to: info email builder

Rose Tyler

Support staff

March 12, 2021 at 08:15

Hello,

It will be fixed in the next theme update.
To disable the sidebar that contains the default search widget, go to Theme Options > Blog > Blog layout > Sidebar position.

Regards

#278982 Copied In reply to: How to remove sidebar, titles, breadcrumbs?

Rose Tyler

Support staff

March 12, 2021 at 08:05

Hello,

Thanks for using our theme.
Settings of Products element > Products Data > Order by > Select Date and you will show new products, also, you can specify even what exactly products to show, for example – https://prnt.sc/10jhaqo

Regards

#278981 Copied In reply to: Show new products

Rose Tyler

Support staff

March 12, 2021 at 07:51

Hello,

Thanks for using our theme.
There is no such possibility, unfortunately.
You can disable “Ajax Product Filters” in Theme Options > WooCommerce > Shop > Shop page Filters

Regards

#278979 Copied In reply to: Shop banner change on ajax

Rose Tyler

Support staff

March 12, 2021 at 07:47

Hello,

Please provide temporary wp-admin access.

Regards

#278978 Copied In reply to: Change of language

Rose Tyler

Support staff

March 12, 2021 at 07:45

Hello,

Here it is – https://prnt.sc/10jgqsf

Regards

#278977 Copied In reply to: My shop page looks blank

Rose Tyler

Support staff

March 12, 2021 at 07:41

Hello,

What error do you get? Have you tried to update via FTP? https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

#278976 Copied In reply to: Is not let me to update xstore

Rose Tyler

Support staff

March 12, 2021 at 07:40

Hi,

Provide URL of page and temporary wp-admin access.

Regards

#278974 Copied In reply to: Partially Photos on home page can't be displayed

Rose Tyler

Support staff

March 10, 2021 at 20:40

Hello,

When “Search By SKU” is disabled (Theme Options > Header builder > Search) it works fine. Is this option required? If so, we need to check the situations more deeply, provide us with temporary FTP access.

Regards

#278721 Copied In reply to: product display

Rose Tyler

Support staff

March 10, 2021 at 20:33

Hello,

Provide temporary wp-admin access, please.

Regards

#278719 Copied In reply to: Can't change Buy Now button text

Rose Tyler

Support staff

March 10, 2021 at 17:05

Contact your hosting provider > ask server error log and FTP access.

Regards

#278680 Copied In reply to: Shop elements
← 1 2 3 … 1,199 1,200 1,201 … 2,271 2,272 2,273 →

35,971–36,000 of 68,187 posts

Viewing 30 posts - 35,971 through 36,000 (of 68,187 total)

← 1 2 3 … 1,199 1,200 1,201 … 2,271 2,272 2,273 →

Forum Replies Created

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