Hello,

What changes did you make in files of the child theme? Check them, because we are not responsible for your custom changes in files.
Provide temporary wp-admin and FTP access, so we can take a closer look at what can be done to help you.

Regards

Hello,

Use Insert Headers and Footers plugin.

Regards

Hello,

Thanks for using our theme.
1, 2) Check settings of Wishlist plugin – https://www.8theme.com/documentation/xstore/plugins/wishlist/
This will fix 2 hearts – http://prntscr.com/10ldeme
3) Theme Options > Header builder > Cart > Mini-Cart Promo Message
4) Translation of the theme.
5) Translation of XStore Core plugin.
6) Enable Elementor for static blocks – http://prntscr.com/10ldk9f

Regards

Please check credentials – http://prntscr.com/10lcaog

Regards

Hello Bruno,

Sorry for the delay in answering.
Our technicians will be available after the weekend, and your topic will get a reply on Monday.

Regards

Hello,

Thanks for using our theme.
1) Do prefer WPBakery or Elementor?
2) As we can see, the theme was activated on 2 more sites. Both sites have demo content imported. They are completely different domains with different demo versions installed. According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
Are these 3 sites = 1 end project?

Regards

Hello,

1) There is no such possibility, by default.
2) Provide URL of product that has Upsells and Cross-sells + temporary wp-admin access.

Regards

Hello,

Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, and check how it works then.
If this doesn’t help, provide temporary FTP access.

Regards

Hello,

1) Theme Options > Header builder > Cart > Mini-Cart Promo Message
2) Edit page using Elementor > https://prnt.sc/10l5m69

Regards

Hello,

I’ve selected Shop page – https://prnt.sc/10l553n
Check how it works now.

Regards

Hello,

Thanks for using our theme.
You can activate it now.

Regards

Hello,

You can activate the theme now.

Regards

https://www.8theme.com/topic/you-have-reached-activation-number-limit-76/

Fixed. Please check your Shop page now.

Regards

As was mentioned, this block – https://prnt.sc/10kls7f can’t be recreated using Elementor. You can see, that our demo doesn’t have that block.
https://prnt.sc/10klths – fixed. Clear cache and check your site now – http://prntscr.com/10knjaf
https://prnt.sc/10klvcf – it is a screenshot from the WPBakery demo, but you have installed Elementor one.

Regards