Page 1195 – 8theme.com

Forum Replies Created

Viewing 30 posts - 35,821 through 35,850 (of 68,231 total)

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Rose Tyler

Support staff

March 18, 2021 at 08:57

Hello,

By default, our out-of-stock label looks different, but we can try to use custom CSS code to help you. Provide URL of page with this label, please.

Regards

#279913 Copied In reply to: display out of stock

Rose Tyler

Support staff

March 18, 2021 at 08:39

http://prntscr.com/10ourvv > http://prntscr.com/10ousbm – try to edit static blocks now.

Regards

#279909 Copied In reply to: Help!! Built the header onto website and its working on all pages EXCEPT HOME

Rose Tyler

Support staff

March 18, 2021 at 08:34

Thanks for the reply. Have a nice day!

Regards

#279908 Copied In reply to: My-Account page is not showing properly.

Rose Tyler

Support staff

March 18, 2021 at 08:33

Hello,

I’ve created Blog page – https://www.8theme.com/documentation/xstore/troubleshooting/blog-page/ As I can see, you have posts, so a page for them is required.

About breadcrumbs – Our theme uses the page featured image as the breadcrumbs background. So, all you need is just remove the page featured image – http://prntscr.com/10oumfm

Regards

#279905 Copied In reply to: Breadcrumb background issue

Rose Tyler

Support staff

March 18, 2021 at 08:27

Hello,

Please check password – http://prntscr.com/10oug7g

Regards

#279903 Copied In reply to: Help!! Built the header onto website and its working on all pages EXCEPT HOME

Rose Tyler

Support staff

March 18, 2021 at 08:24

Hello,

Check how it works with a default theme (Storefront) activated on your site.
Provide us with screenshots. Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.

Regards

#279900 Copied In reply to: Bundled product not adding to cart
Rose Tyler

Support staff

March 18, 2021 at 08:22
Change this custom CSS code – http://prntscr.com/10ouaqv
to

.woocommerce-page.post-type-archive-product .breadcrumbs.woo-breadcrumbs, .woocommerce-page.tax-product_cat .breadcrumbs.woo-breadcrumbs, .single-product .breadcrumbs.woo-breadcrumbs { display: none; }

Regards
#279899 Copied In reply to: Change of language
Rose Tyler

Support staff

March 18, 2021 at 08:15

Do you remember what page builder (WPBakery of Elementor) was selected during demo content installation?
[vc_row][vc_column] – means that content was created using WPBakery. When you edit that content using Elementor it causes a conflict. Content that was created using WPBakery should be edited using WPBakery.
Provide temporary wp-admin access. I will change the static block content, so to allow you to edit it using Elementor.

Regards

#279898 Copied In reply to: How to change Shop Banner

Rose Tyler

Support staff

March 18, 2021 at 08:12

Hello,

Thanks for using our theme.
Please provide temporary wp-admin access, so we can take a closer look.
Also, provide some screenshots for a better understanding of the problem. Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how it works then. One of additional plugins, may cause the problem.

Regards

#279896 Copied In reply to: Elementor Static Block Bug

Rose Tyler

Support staff

March 18, 2021 at 08:08

What exactly do you want to change there? We can try to help using custom CSS code.
This breadcrumbs can be changed to default one via Theme Options > Breadcrumbs > Special Breadcrumbs On Cart, Checkout, Order Page > Off. Then styling settings (like the color of text) will be taken from Theme Options > Breadcrumbs.

Regards

#279895 Copied In reply to: How Can I edit it?

Rose Tyler

Support staff

March 18, 2021 at 08:06

Hello,

You need to clear cache of your mobile browser, here is what we can see on mobile – https://prnt.sc/10otufd

Regards

#279893 Copied In reply to: My-Account page is not showing properly.

Rose Tyler

Support staff

March 17, 2021 at 16:56

Hello,

Check “Newborn Happy colors (Copy)” product.

Regards

#279846 Copied In reply to: images of variation not showing

Rose Tyler

Support staff

March 17, 2021 at 16:49

Hello,

Is Blog page selected in Settings > Reading?
Provide temporary wp-admin access, so we can take a closer look.

Regards

#279844 Copied In reply to: Breadcrumb background issue

Rose Tyler

Support staff

March 17, 2021 at 16:48

Hello,

I can see the title – http://prntscr.com/10oc2m8
Please describe your request/the desired result in more detail.

Regards

#279843 Copied In reply to: Page title is not visible

Rose Tyler

Support staff

March 17, 2021 at 16:30

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how it works then.

Regards

#279838 Copied In reply to: Images don't load inside the product pages

Rose Tyler

Support staff

March 17, 2021 at 16:24

Hello,

Have you checked documentation of mailchimp plugin?
Provide URL of page with the form and dtemporary wp-admin access. Describe the problem in more detail.

Regards

#279833 Copied In reply to: Newsletter Form fail to capture new signup

Rose Tyler

Support staff

March 17, 2021 at 16:22

You can use Slider Revolution plugin – https://www.sliderrevolution.com/help-center/ , 2 boxed can be 2 banners elements, or set background image for 2 columns and add links via Button element.

Regards

#279831 Copied In reply to: Application demo layout (slider + images boxes)

Rose Tyler

Support staff

March 17, 2021 at 16:11

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how it works then.
Provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#279830 Copied In reply to: images of variation not showing

Rose Tyler

Support staff

March 17, 2021 at 16:00

Hello,

Thanks for using our theme.
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

You can activate the theme now.

Regards

#279826 Copied In reply to: License code not working

Rose Tyler

Support staff

March 17, 2021 at 15:50

Hello,

Added.

Regards

#279823 Copied In reply to: Add demo slider

Rose Tyler

Support staff

March 17, 2021 at 15:38

Hello,

Theme Options > General > Static Blocks > On

Regards

#279820 Copied In reply to: Help!! Built the header onto website and its working on all pages EXCEPT HOME

Rose Tyler

Support staff

March 17, 2021 at 15:35

Hello,

1) Read this article – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
http://prntscr.com/10o9ta0 – Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product. These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.
2) Please describe this request in more detail.

Regards

#279819 Copied In reply to: Unification of goods / categories

Rose Tyler

Support staff

March 17, 2021 at 15:32

Hello,

Your site is local or you can provide URL?
Our demo uses the latest version of the theme without mentioned problems – https://xstore.8theme.com/demos/flowers/
Check browser console, what errors do you have there? Have you cleared cache after the update?

Regards

#279818 Copied In reply to: bug after update

Rose Tyler

Support staff

March 17, 2021 at 15:02

Hello,

Theme Options > WooCommerce > Single product page > Single product layout > AJAX Add To Cart For Simple And Variable Products > On, Theme Options > WooCommerce > Shop > Shop page layout > Product Added Notification > Off

Regards

#279803 Copied In reply to: How to automatically open side canvas

Rose Tyler

Support staff

March 17, 2021 at 14:59

Shop banner on WPBakery – http://prntscr.com/10o8nbb or Elementor – http://prntscr.com/10o8noc

Regards

#279801 Copied In reply to: How to change Shop Banner

Rose Tyler

Support staff

March 17, 2021 at 14:58

Do you use Elementor or WPBakery? Do not use both editors at the same time.
https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

Regards

#279800 Copied In reply to: How to change Shop Banner

Rose Tyler

Support staff

March 17, 2021 at 13:29

Translation of the theme

Regards

#279767 Copied In reply to: Перевод на русский

Rose Tyler

Support staff

March 17, 2021 at 13:22

Hello,

1) http://prntscr.com/10o56hs
2) Translation of the theme, for example – http://prntscr.com/10o57t4 > http://prntscr.com/10o57yg
3) Translation of XStore Core plugin
4) Translation of the theme
5) Translation of XStore Core plugin
FTP access is not needed right now.

Regards

#279762 Copied In reply to: Перевод на русский

Rose Tyler

Support staff

March 17, 2021 at 13:13

Hello,

Provide URL of the product and temporary wp-admin access, so we can take a closer look.

Regards

#279759 Copied In reply to: Layout single product

Rose Tyler

Support staff

March 17, 2021 at 12:11

Update.

Regards

#279745 Copied In reply to: Problem Thumbanails product page after update
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Viewing 35,850 results - 35,821 through 35,850 (of 68,231 total)

Viewing 30 posts - 35,821 through 35,850 (of 68,231 total)

← 1 2 3 … 1,194 1,195 1,196 … 2,273 2,274 2,275 →

Forum Replies Created

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