Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 35,821 through 35,850 (of 68,187 total)

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Rose Tyler

Support staff

March 17, 2021 at 09:31

Hello,

Thanks for using our theme.
Enable Elementor for static block – http://prntscr.com/10nxst8 , then go to Static blocks and edit Shop banner block using Elementor.

Regards

#279706 Copied In reply to: How to change Shop Banner
Rose Tyler

Support staff

March 17, 2021 at 09:28
Hello,

Change the previous code to:

.woocommerce-message { background-color: #74a259 !important; }

Regards
#279705 Copied In reply to: Change Color notices i.e. "Product added" and "Coupon Code applied successfully"
Rose Tyler

Support staff

March 17, 2021 at 09:07

Hello,

Sorry for the delay in answering.
The mentioned http://www.m***elayer.com is not our official demo, so we can’t take that blocks and add it on your site.
Here – https://preview.themeforest.net/item/xstore-responsive-woocommerce-theme/full_screen_preview/15780546?_ga=2.148694263.1162764430.1615968302-303037472.1568358970 you can find our demos – http://prntscr.com/10nwzzj
As I can see, you are using Elementor, so check Elementor versions – http://prntscr.com/10nx0w9 Blocks/sections from these demos we will be able to add on your site.

Regards

#279697 Copied In reply to: Application demo layout (slider + images boxes)

Rose Tyler

Support staff

March 17, 2021 at 08:55

Hello,

1) Provide URL of your site and temporary wp-admin access.
2) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how it works then.
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

Regards

#279694 Copied In reply to: Product filter is not working correctly!
Rose Tyler

Support staff

March 17, 2021 at 08:45
Hello,

You can add this code in Theme Options > Theme custom CSS:

a:hover { color: #212121 !important; }

Regards
#279693 Copied In reply to: Text change color when hover
Rose Tyler

Support staff

March 17, 2021 at 08:43

Hello,

Activate XStore White Label Branding plugin > http://prntscr.com/10nwbrw

Regards

#279691 Copied In reply to: Some of the theme options are not there

Rose Tyler

Support staff

March 17, 2021 at 08:40

Hello,

Thanks for contacting us. Provide temporary wp-admin access also.

Regards

#279690 Copied In reply to: Problem Thumbanails product page after update

Rose Tyler

Support staff

March 17, 2021 at 08:34

Hello,

You need to update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#279688 Copied In reply to: I want to make a custom design search bar like this https://prnt.sc/10nf9lj

Rose Tyler

Support staff

March 17, 2021 at 08:10

Hello,

WooCommerce > Settings > Accounts & Privacy > Account creation

Regards

#279685 Copied In reply to: Sign up form not showing

Rose Tyler

Support staff

March 17, 2021 at 08:08

Hi,

Rename the mentioned plugin via FTP to disable it, then try to login. Contact support of the plugin.

Regards

#279684 Copied In reply to: Got Error in Website

Rose Tyler

Support staff

March 17, 2021 at 08:06

Hello,

Theme Options > WooCommerce > Product catalog > Products Per Row

Regards

#279683 Copied In reply to: how to i change shop page to display 4 columns

Rose Tyler

Support staff

March 17, 2021 at 08:03

Hello,

There is no such option, right now. Please submit a request here – https://www.8theme.com/taskboard/

Regards

#279682 Copied In reply to: remove Popular categories from search page

Rose Tyler

Support staff

March 17, 2021 at 08:02

Hello,

Them Options > Header builder > Search > Full-width search

Regards

#279680 Copied In reply to: How to make this search bar like your demo headphone

Rose Tyler

Support staff

March 16, 2021 at 17:04

Hello,

Go to settings of the Compare plugin and click on Save.

Regards

#279622 Copied In reply to: yith compare plugin doesn't work

Rose Tyler

Support staff

March 16, 2021 at 16:59

Hello,

Connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.

Regards

#279619 Copied In reply to: Website font not changing

Rose Tyler

Support staff

March 16, 2021 at 16:34

We can’t connect – http://prntscr.com/10ncjwn
If you do not know how to create temporary FTP access contact your hosting provider, they will help you.

Regards

#279610 Copied In reply to: Перевод на русский

Rose Tyler

Support staff

March 16, 2021 at 16:32

Hello,

1, 2. Provide URL and temporary wp-admin access, so we can take a closer look.
3. Make sure that Massive Addons plugin is activated.

Regards

#279608 Copied In reply to: Several questions and on problem

Rose Tyler

Support staff

March 16, 2021 at 16:26

Hello,

What version of the theme do you use? Never update the Core plugin before the theme update.
Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#279606 Copied In reply to: Product Pages Width

Rose Tyler

Support staff

March 16, 2021 at 16:12

Hello,

Theme Options > Speed Optimization > Image Loading Type > Default, clear cache, and check how it works then.
If this doesn’t help, provide temporary wp-admin access, so we can take a closer look.

Regards

#279598 Copied In reply to: Funnel icon does not show up consistently

Rose Tyler

Support staff

March 16, 2021 at 15:51

1. Provide temporary FTP access also.
2. You do not need to translate all strings of the plugin, just texts that are visible on the frontend.
3. I’ve synchronized the translation of WooCommerce plugin, check now – http://prntscr.com/10nbixx

Regards

#279594 Copied In reply to: Перевод на русский

Rose Tyler

Support staff

March 16, 2021 at 15:36

Theme Options > Theme custom CSS > delete or change this code – https://prnt.sc/10nb55a

Regards

#279586 Copied In reply to: Variations are not display on the product page and floating search box

Rose Tyler

Support staff

March 16, 2021 at 15:21

Hello,

1) What error did you get?
Provide temporary wp-admin access.
2) You’re welcome!
3) WooCOmmerce > Settings > Accounts & Privacy > Checkout privacy policy

Regards

#279584 Copied In reply to: Перевод на русский

Rose Tyler

Support staff

March 16, 2021 at 15:19

Hello,

Theme Options > WooCommerce > Single product builder > add Sizing guide element into one of sections, but remove the image from settings of the element, so the image will be taken from settings of the product.

Regards

#279583 Copied In reply to: display and remove size guide

Rose Tyler

Support staff

March 16, 2021 at 15:03

In this case, the situation is independent of our theme.
Try to contact the support of WooCommerce.

Regards

#279579 Copied In reply to: The featured image is not visible in the metaboxes

Rose Tyler

Support staff

March 16, 2021 at 14:51

Hello,

Provide URLs of pages where titles are not visible.

Regards

#279577 Copied In reply to: Page title is not visible

Rose Tyler

Support staff

March 16, 2021 at 14:49

Hello,

When the size guide is not uploaded in Theme Options, but for products individually – https://prnt.sc/10n9y1t

Regards

#279576 Copied In reply to: display and remove size guide

Rose Tyler

Support staff

March 16, 2021 at 14:47

We did nothing.
I suppose that frontend-script.min.js file helped.

Regards

#279575 Copied In reply to: Product tab

Rose Tyler

Support staff

March 16, 2021 at 14:44

Hello,

What way did you use? Shop page can’t be imported like here – https://youtu.be/wkIKN2IyEZI , because it is the default catalog page for products.
Settings of this page you can manually change via Theme Options > WooCommerce > Shop.

Regards

#279572 Copied In reply to: Demo page import
Rose Tyler

Support staff

March 16, 2021 at 14:41
Hello,

1) If you are using 1 Products widget, you may use custom CSS code to change the spacing between products. For example – http://prntscr.com/10n9pin
2) The Tea demo uses the next code in Theme Options > Theme custom CSS:

.content-product { box-shadow: 1px 1px 18px #efecec; padding: 20px 15px; }

http://prntscr.com/10n9qz5

Regards
#279569 Copied In reply to: Product layout spacing
Rose Tyler

Support staff

March 16, 2021 at 14:17

Hello,

As I can see, Tabs works fine now – https://gyazo.com/0f63194e69bbe5e8c460148c1ce74019 Clear cache and check one more time.
Note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

Regards

#279568 Copied In reply to: Product tab
← 1 2 3 … 1,194 1,195 1,196 … 2,271 2,272 2,273 →

35,821–35,850 of 68,187 posts

Viewing 30 posts - 35,821 through 35,850 (of 68,187 total)

← 1 2 3 … 1,194 1,195 1,196 … 2,271 2,272 2,273 →

Forum Replies Created

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