Some of the theme options are not there - by Fadhl

Solved5 replies3 participantsUpdated by Fadhl

  • Avatar: Fadhl
    Fadhl
    Participant

    Some of the theme options are not there

    Please, contact administrator
    for this information.
    #279609 Copied Theme version: 7.2.6 WooCommerce version: Version 5.1.0

    5 Answers

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hi Fadhi

    Thank you so much for contacting us!

    Can you please explain your question a little more which option is not working in your website so that we will give you customer support.

    Robert Hall

    #279666 Copied
    Avatar: Fadhl
    Fadhl
    Participant

    I have two themes of XStore but one of them has missing options. Please see the following screenshots:
    * Built-in Email Builder
    * ? Sales Booster

    https://prnt.sc/10nsdx3
    https://prnt.sc/10nsg1h

    Please contact administrator
    for this information.
    #279670 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Activate XStore White Label Branding plugin > http://prntscr.com/10nwbrw

    Regards

    #279691 Copied
    Avatar: Fadhl
    Fadhl
    Participant

    I followed your steps but I get the following alert “Ajax error” then the screen keeps loading forever. And after I refreshed nothing changed.

    https://prnt.sc/10nx1a1

    #279698 Copied
    Avatar: Fadhl
    Fadhl
    Participant

    Never mind, I solved it. I purge all caches and deactivate all plugins then it works

    #279699 Copied

The issue related to '‘Some of the theme options are not there’' has been successfully resolved, and the topic is now closed for further responses