Page 1165 – 8theme.com

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Rose Tyler

Support staff

April 7, 2021 at 16:40

Please provide temporary wp-admin access, so we can take a closer look.

Regards

#283083 Copied In reply to: Weird sorting issue

Rose Tyler

Support staff

April 7, 2021 at 15:58

Hello,

Sorry for the delay in answering.
Please, disable Site Preloader (Theme Options > General) and check again.

Regards

#283070 Copied In reply to: Mobile Menu + Off-Canvas Cart & Wishlist Not Working

Rose Tyler

Support staff

April 7, 2021 at 15:14

Hello,

Thanks for the reply.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Here is our email – 8themes@gmail.com
If you don’t know your FTP host, FTP login, and FTP pass contact your hosting provider and ask this information.

Regards

#283056 Copied In reply to: can't install Niche-Market02 Version or plugins

Rose Tyler

Support staff

April 7, 2021 at 14:36

Hello,

As I can see, the Home page looks fine for unlogged and users that login, but you need to update the Core plugin. Please do the update – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then clear all cache (server, plugin, cache of your browser) and check the Home page.

Regards

#283050 Copied In reply to: Error home

Rose Tyler

Support staff

April 7, 2021 at 14:32

I’ve updated the theme and activated the Core plugin.
Try to import the desired demo now.

Regards

#283049 Copied In reply to: Problem of installation of Import demos and error message

Rose Tyler

Support staff

April 7, 2021 at 13:56

Hello,

Install the latest version of the theme on your site, it is 7.2.7, you can download it from Theme Forest.
Then provide us with correct access – http://prntscr.com/116i4y3
Do you want to import the Default demo? WPBakery or Elementor?

Regards

#283039 Copied In reply to: Problem of installation of Import demos and error message

Rose Tyler

Support staff

April 7, 2021 at 13:45

As was mentioned by Olga, go to this page – https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments and write a comment at the bottom of the page.

Regards

#283033 Copied In reply to: Error establishing database connection only while editing wp bakery plugin

Rose Tyler

Support staff

April 7, 2021 at 13:43

Hello,

Do you use server cache or CDN? Please clear all cache and check how it works then.

Regards

#283032 Copied In reply to: mobile menu and shop categories

Rose Tyler

Support staff

April 7, 2021 at 13:40

Hello,

How does it work when a default theme is activated on your site?

Regards

#283031 Copied In reply to: xstore styling problem with Greek letters

Rose Tyler

Support staff

April 7, 2021 at 13:39

Hello,

500 Internal Server Error – means there is some Fatal error in PHP script or on the server side. Contact your hosting providers and ask for help, read a server error log to check what is wrong.

Regards

#283030 Copied In reply to: Erro 500

Rose Tyler

Support staff

April 7, 2021 at 13:36

Hello,

Theme Options > WooCommerce > Shop > Products style > disable Hover buttons on mobile

Regards

#283028 Copied In reply to: Why does the basket icon have to be clicked twice for it to add into the basket?

Rose Tyler

Support staff

April 7, 2021 at 13:29

Yes, XStore (parent theme only) and XStore Core plugin.

Regards

#283027 Copied In reply to: Italian Traslation

Rose Tyler

Support staff

April 7, 2021 at 13:13

Hello,

Do you use File Generator?

Regards

#283023 Copied In reply to: Weird sorting issue

Rose Tyler

Support staff

April 7, 2021 at 13:08

Hello,

Please describe your request in more detail.
Thanks in advance.

Regards

#283022 Copied In reply to: Push Notification

Rose Tyler

Support staff

April 7, 2021 at 13:01

Theme Options > WooCommerce > Cart page > Empty cart content > Text For Empty Cart > Text tab

Regards

#283021 Copied In reply to: unable to get rid of curruncies link from main menu
Rose Tyler

Support staff

April 7, 2021 at 12:47
.yith-wcwl-add-to-wishlist.wishlist-fragment .yith-wcwl-add-button a:before, .content-product .yith-wcwl-add-to-wishlist .yith-wcwl-wishlistaddedbrowse a::before { color: #c7b05d; }

Regards
#283016 Copied In reply to: Hello
Rose Tyler

Support staff

April 7, 2021 at 12:44

Yes, there is no such possibility, by default. Describe your request in more detail on the Taskboard.

Regards

#283015 Copied In reply to: Social Netword

Rose Tyler

Support staff

April 7, 2021 at 12:27

Hello,

Theme Options > Header builder > Main menu – Font Family

Regards

#283007 Copied In reply to: unable to get rid of curruncies link from main menu

Rose Tyler

Support staff

April 7, 2021 at 12:25

Provide temporary wp-admin access, so we can take a closer look. From which plugin the mentioned text comes?
Just close that message. WordPress copies translation files back after the update, so you won’t lose them. Anyway always do the backup of your files and DB before WP update.

Regards

#283006 Copied In reply to: Backorder text change

Rose Tyler

Support staff

April 7, 2021 at 12:21

About Sync – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ https://localise.biz/wordpress/plugin/manual/sync
First, you need to Syn, then search and add translate, here is an example – https://prnt.sc/116g1gz

Regards

#283004 Copied In reply to: Italian Traslation

Rose Tyler

Support staff

April 7, 2021 at 12:11

Hello,

Here is an example – http://prntscr.com/116ftq0
[countdown month="December" year="2022" day="31" hour="23" minute="55"]
try to set this shortcode and check the result after publishing.

Regards

#283001 Copied In reply to: Unable to find sales counter

Rose Tyler

Support staff

April 7, 2021 at 12:03

Hello,

It is not recommended to use static blocks in the mobile menu. It would be better to create a new menu (Appearance > Menus) without static blocks, just default menu items, and set this menu via Theme Options > Header builder > Mobile menu.

Regards

#282998 Copied In reply to: Static block issue

Rose Tyler

Support staff

April 7, 2021 at 12:02

Hello,

Please read this article – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Regards

#282997 Copied In reply to: Product cart – crossell /upsell products are empty – reason?

Rose Tyler

Support staff

April 7, 2021 at 11:26

Add the code in Theme Options > Theme custom CSS > Global custom CSS

Regards

#282983 Copied In reply to: Where can I change the color of this

Rose Tyler

Support staff

April 7, 2021 at 11:25

Hello,

We’ve added “Home barbershop” and “Contact us” pages. Please check.
Slider Revolution plugin was not activated on your site, so there is no slider on the Home barbershop now.
Let us know if you need any further assistance.

Regards

#282981 Copied In reply to: Barbershop in elementor

Rose Tyler

Support staff

April 7, 2021 at 10:55

Hello,

At first sight, I do not see the issue on your site.
Make sure that “Always Load Wc-Cart-Fragments” is On (Theme Options > Speed Optimization).
Clear cache and check how it works then.
Let us know.

Regards

#282975 Copied In reply to: Wish list
Rose Tyler

Support staff

April 7, 2021 at 10:53
Hello,

Try to use this custom CSS code:

.woocommerce-info { background-color: #ff6700; }

Regards
#282974 Copied In reply to: Where can I change the color of this
Rose Tyler

Support staff

April 7, 2021 at 10:50

Hello,

Sorry for the delay in answering.
It takes settings from here – http://prntscr.com/116e04m , you can change Breakpoints settings. Click here – http://prntscr.com/116e18q > site settings > layout > breakpoints > tablet

Regards

#282972 Copied In reply to: Responsive mode on laptop

Rose Tyler

Support staff

April 7, 2021 at 10:43

1) Theme Options > Footer > Footer styling > Footer Text Color Scheme > select “Light”
2) You need to add elements/content into the Mobile header – http://prntscr.com/116dwd5

Regards

#282969 Copied In reply to: Change color of the first column of footer

Rose Tyler

Support staff

April 7, 2021 at 10:40

You’re welcome!

Regards

#282968 Copied In reply to: Cart Notification pop is not display on adding product into cart
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Viewing 34,950 results - 34,921 through 34,950 (of 68,231 total)

Viewing 30 posts - 34,921 through 34,950 (of 68,231 total)

← 1 2 3 … 1,164 1,165 1,166 … 2,273 2,274 2,275 →

Forum Replies Created

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