Hello,

GTMetrix changed its testing system, and all the sites that had A, B scores get C, E or F. Try to test your site here – https://tools.pingdom.com/
Every additional element on the page increases the dom structure. To reduce it remove the elements, there is no other way, unfortunately (for example limit the number of products in the slider, or remove some elements etc).
Also, read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

Hello,

Thanks for letting us know.
As we can see, you activated the Massive Addons plugin, and columns are fine now.

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Hello,

Thanks for contacting us.
4.7.2 version will be available on this page soon – https://www.8theme.com/downloads/
Meanwhile, you can download the archive from here – https://dropmefiles.com/2n2Hj

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Hello,

You are using Germanized plugin, this plugin doesn’t come bundled with our theme, but we added “Compatibility of built-in WooCommerce Email Builder with WooCommerce Germanized plugin Email types” in the latest update by request from one of our customers – https://xstore.8theme.com/update-history/ It means that you need to update the theme and Core plugin. If you are worried about the update, create a staging site (full copy of the existing one), can do updates there first. If everything is ok then you’ll be able to update the production site.
As was mentioned, by default there is no possibility to show the delivery time. If you are using an additional plugin that can show that time, follow this reply – http://prntscr.com/12comz8 If this doesn’t work, contact the support of your plugin first.
If after all these steps any assistance from our side will be needed, let us know, and we will check what can be done to help you. Please note, that our technicians team will be available after the weekend only.

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Hello,

Our settings you can find in Theme Options > WooCommerce > Shop.
If you are using Elementor Pro and want to edit Shop/Categories, contact support of the plugin.

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Max execution time is required to install the demo content without any fail. So, just ignore the warning if you are sure that limit is ok.
If WooCommerce also displays 70, the theme author can do nothing with this.

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Hello,

Please provide temporary wp-admin access and screenshots for a better understanding of the issue.

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Hello,

Theme Options > WooCommerce > Single product builder > Layout > Select Sidebar Area > select “Single product page Sidebar”

It is because of this custom CSS code – https://prnt.sc/12cj1dg

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Hello,

Theme Options > Woocommerce (Shop) > Shop > Shop page layout > Product Added Notification > Off.

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Hello,

Thanks for contacting us.
There is no ready solution, unfortunately.
Please submit your request here – https://www.8theme.com/taskboard/

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You’re welcome!

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Hello,

Go to Authorization APIs > Instagram Accounts > delete the current account, and connect it one more time, select BUSINESS type.

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Hello,

There was a bug. Thanks for the report about it.

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Hello,

Could you, please, record a video of the problem?
Thanks in advance.

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Hello,

Add the next code in Theme Options > Theme custom CSS > Custom CSS for mobile:

.single-product-builder .element-7YLw9 {
    max-width: 95%;
}
.single-product-builder .single_add_to_cart_button {
    min-width: 100% !important;
}

Regards