Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 34,381 through 34,410 (of 68,187 total)

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Rose Tyler

Support staff

May 1, 2021 at 09:46

Hello,

Our settings you can find in Theme Options > WooCommerce > Shop.
If you are using Elementor Pro and want to edit Shop/Categories, contact support of the plugin.

Regards

#286008 Copied In reply to: Proiduct Category Pages
Rose Tyler

Support staff

May 1, 2021 at 09:34
Hello,

.secondary-menu-wrapper .menu .item-design-dropdown.menu-item-has-children:first-child .nav-sublist-dropdown { top: 100% !important; }

Regards
#286006 Copied In reply to: Menu goes off screen
Rose Tyler

Support staff

May 1, 2021 at 09:33

Max execution time is required to install the demo content without any fail. So, just ignore the warning if you are sure that limit is ok.
If WooCommerce also displays 70, the theme author can do nothing with this.

Regards

#286005 Copied In reply to: Max execution time 70 after update

Rose Tyler

Support staff

May 1, 2021 at 09:25

Hello,

Theme Options > Header builder > delete element from the header content, for example – https://prnt.sc/12cn7hp

Regards

#286004 Copied In reply to: How to delete “Wishlist” and icon on header?

Rose Tyler

Support staff

May 1, 2021 at 07:57

Hello,

Please provide temporary wp-admin access and screenshots for a better understanding of the issue.

Regards

#285999 Copied In reply to: Departments Menu

Rose Tyler

Support staff

May 1, 2021 at 07:55

Hello,

Thanks for contacting us.
Check PHP time limit in WooCommerce > Status. Do you have the same value there? If it is the same, contact your hosting provider.

Regards

#285998 Copied In reply to: Max execution time 70 after update

Rose Tyler

Support staff

May 1, 2021 at 07:53

Hello,

Theme Options > WooCommerce > Single product builder > Layout > Select Sidebar Area > select “Single product page Sidebar”

It is because of this custom CSS code – https://prnt.sc/12cj1dg

Regards

#285997 Copied In reply to: Product Categories not showing on single product page

Rose Tyler

Support staff

May 1, 2021 at 07:34

Hello,

Thanks for using our theme – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
Please provide temporary wp-admin access, so we can take a closer look.

Regards

#285995 Copied In reply to: wpbekery page builder not working

Rose Tyler

Support staff

May 1, 2021 at 07:33

Hello,

Theme Options > Woocommerce (Shop) > Shop > Shop page layout > Product Added Notification > Off.

Regards

#285993 Copied In reply to: Button buy

Rose Tyler

Support staff

May 1, 2021 at 07:31

Hello,

Try to add 8theme – Product Status Filters widget also.

Regards

#285991 Copied In reply to: How to make filters show the available only filtered products?

Rose Tyler

Support staff

May 1, 2021 at 07:29

Hello,

Thanks for contacting us.
There is no ready solution, unfortunately.
Please submit your request here – https://www.8theme.com/taskboard/

Regards

#285990 Copied In reply to: PRODUCT STATUS in Filters and Out of Stock Variation?

Rose Tyler

Support staff

May 1, 2021 at 07:27

Hello,

Thanks for letting us know.

Regards

#285989 Copied In reply to: Problems with the filters

Rose Tyler

Support staff

May 1, 2021 at 07:26

You’re welcome!

Regards

#285988 Copied In reply to: FILTERS Widget Icon Size – How to make it BOLD and Bigger?
Rose Tyler

Support staff

May 1, 2021 at 07:26
Hello,

1) Add the next code in Theme Options > Theme custom CSS > Custom CSS for mobile:

.single-product .et-popup { width: 90%; }

2) Custom CSS for mobile:

.back-top.backIn ~ .et-request-quote { bottom: 220px !important; }

Regards
#285987 Copied In reply to: Sale booster Questions / faults?
Rose Tyler

Support staff

May 1, 2021 at 07:22

Hello,

Go to Authorization APIs > Instagram Accounts > delete the current account, and connect it one more time, select BUSINESS type.

Regards

#285986 Copied In reply to: Instagram not working

Rose Tyler

Support staff

May 1, 2021 at 07:15

Hello,

Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , check how it works then.

Regards

#285985 Copied In reply to: Menu List (element-Title)

Rose Tyler

Support staff

May 1, 2021 at 07:12

Hello,

There was a bug. Thanks for the report about it.

Regards

#285984 Copied In reply to: Loss of sections of products on home page since upgrading theme and plugin

Rose Tyler

Support staff

May 1, 2021 at 07:10

Hello,

Please provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#285983 Copied In reply to: Content alignment issue

Rose Tyler

Support staff

May 1, 2021 at 07:09

Hello,

Could you, please, record a video of the problem?
Thanks in advance.

Regards

#285982 Copied In reply to: all departments menu submenu hides when mouse away

Rose Tyler

Support staff

May 1, 2021 at 07:02

Hello,

Try to edit it via the translation.

Regards

#285981 Copied In reply to: Breadcrumbs (remove page number)
Rose Tyler

Support staff

April 30, 2021 at 15:57
Hello,

Add the next code in Theme Options > Theme custom CSS > Custom CSS for mobile:

.single-product-builder .element-7YLw9 { max-width: 95%; } .single-product-builder .single_add_to_cart_button { min-width: 100% !important; }

Regards
#285959 Copied In reply to: Product space add to cart section
Rose Tyler

Support staff

April 30, 2021 at 15:46
Hello,

.open-filters-btn a { font-weight: bold; font-size: 20px; }

Regards
#285958 Copied In reply to: FILTERS Widget Icon Size – How to make it BOLD and Bigger?
Rose Tyler

Support staff

April 30, 2021 at 15:26

Hello,

Thanks for using our theme.
Please read our documentation – https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/

Regards

#285954 Copied In reply to: Purchase Code for PDF invoice

Rose Tyler

Support staff

April 30, 2021 at 15:01

You’re welcome!
Yes, to all customers.

Regards

#285942 Copied In reply to: Sale booster Questions / faults?

Rose Tyler

Support staff

April 30, 2021 at 13:21

https://docs.woocommerce.com/document/introduction-to-hooks-actions-and-filters/

Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#285919 Copied In reply to: Delivery time in email builder

Rose Tyler

Support staff

April 30, 2021 at 12:49

Hello,

Please read this article – https://elementor.com/help/how-to-fix-404-page-or-page-not-found-error-messages/

Regards

#285917 Copied In reply to: Elementor issues

Rose Tyler

Support staff

April 30, 2021 at 12:41

Hello,

Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Regards

#285916 Copied In reply to: There has been a critical error on this website.

Rose Tyler

Support staff

April 30, 2021 at 10:31

Hello,

Thanks for using our theme.
Please provide screenshots or video.

Regards

#285901 Copied In reply to: View Cart is not visible

Rose Tyler

Support staff

April 30, 2021 at 09:57

Hello,

Theme Options > Theme custom CSS > Global custom CSS – change images http://prntscr.com/12apc40

Regards

#285892 Copied In reply to: Header Title

Rose Tyler

Support staff

April 30, 2021 at 09:38

Hello,

Have you created translation for the theme and XStore Core plugin – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ ?
Provide temporary wp-admin access, so we can take a closer look.

Regards

#285888 Copied In reply to: Adding search form
← 1 2 3 … 1,146 1,147 1,148 … 2,271 2,272 2,273 →

34,381–34,410 of 68,187 posts

Viewing 30 posts - 34,381 through 34,410 (of 68,187 total)

← 1 2 3 … 1,146 1,147 1,148 … 2,271 2,272 2,273 →

Forum Replies Created

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