You’re welcome!
Regards
You’re welcome!
Regards
Hello,
Add this custom CSS code:
.woocommerce-cart-form .product-details {
align-items: start;
}
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Hello,
Thanks for the reply. We need FTP access also.
Contact your hosting provider to get FTP host, FTP user, and FTP password. Provide this information in the Private content area.
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Hello,
You’re welcome!
Regards
Hello,
Thanks for contacting us.
What exactly banner do you mean? You can use Gayzo or Lightshot screenshot tools to make and share screenshots.
Edit page using Elementor, for example, https://gyazo.com/27f1f2ad93af9948417d71d7a226d702
Provide temporary wp-admin access, so we can check if all elements can be edited on your Home page.
Regards
Hello,
I’ve deleted the mentioned category without any problem – https://gyazo.com/224bc1c20235d648904c44bdd768b33d
Clear the cache of your browser and check one more time.
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Hello,
Please provide URL and temporary wp-admin access. We will check it more deeply.
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Hello,
You need to contact your hosting provider to check it more deeply and fix it.
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Hello,
It is recommended to run import on fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.
If you do not want to do the reset now, provide URL of your site and temporary wp-admin access. Header content of which demo version do you want to get? We will try to import it manually.
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Hello,
Thanks for contacting us.
Try to activate XStore White Label Branding plugin, go to settings, and make sure that mentioned features are enabled – https://gyazo.com/6dfaf7ccf993de8a867cd4d3741dac22
Provide temporary wp-admin access, so we can take a closer look.
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Hello,
Thanks for using our theme.
You need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then you will be able to find and translate the mentioned text.
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Hello,
Thanks for using XStore.
Our theme has search by the products, product SKU, pages, posts (Theme Options > Header builder > Search). If you want to have any other types of search (by category title, tags etc) you can use an additional plugin or submit additional customization requests to WPKraken team
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Hello,
Follow this article to update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
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Hello,
Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc
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Hello,
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
Regards
Hello,
Please provide URL, temporary wp-admin, and FTP access, so we can take a closer look.
Regards
Hello,
I can see the footer on your pages. What exactly doesn’t work?
Enable WPBakery for static blocks – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ , then edit the content depends on your needs.
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Hello,
Thanks for using our theme.
Enable Elementor for static blocks – https://prnt.sc/v3u44z , then edit the content of the Footer static block using Elementor.
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Hello,
Make sure that you correctly created a few variable products, watch this video – https://youtu.be/LgzC4iK-j6A
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Hello,
Thanks for contacting us.
Please try to activate the theme now. Let us know the result.
Regards
Hello,
Thanks for contacting us.
Please try to activate the theme now. Let us know the result.
Regards
Have you tried to disable the SIngle product builder? Maybe one of the default layouts will suit your needs.
You did not provide FTP access, so we can’t do any additional customization in files. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
As on mobile I am unable to change color of hamburger menu icon due to which it is not visible on mobile
check cart alignment on mobiles and tabs
– describe in more detail what exactly is wrong and the desired result.
Regards
Hello,
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins.
Single product builder overwrites some default WooCommerce hooks. So, if you want to use third-party plugins use the built-in layouts of the single product instead of the single product builder.
Also, you can provide temporary wp-admin and FTP access, I will ask our technicians to check what can be done to help you, but without a guaranty.
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Hello,
I can see “Return to previous page” on your single product page already – http://prntscr.com/13gvfen Have you sorted it out?
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Hello,
We can’t log in. Please check credentials.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check styles then.
Regards
Hello,
There is no such option, by default.
After the next update you will be able to use next code in your child-theme/functions.php
add_filter('etheme_ajax_search_products_query', function ($args){
$args['meta_key'] = '_price';
$args['orderby'] = 'meta_value_num';
$args['order'] = 'ASC';
return $args;
});
Order param will take products from low to high price but if you use ‘DESC’ then you will show products from high to low prices
To have it now – you can add this code http://prntscr.com/13gurhw
$args = apply_filters('etheme_ajax_search_products_query', $args);
to your plugins/et-core-plugin/app/models/customizer/class-ajax-search.php
and custom above to your child theme
Regards
Hello,
Try to add the next code in Theme Options > Theme custom CSS > Global custom CSS:
@media only screen and (max-width: 992px) {
.shop-filters-area .sidebar-widget {
width: 100% !important;
}
}
Regards
Hello,
You’re welcome!
Regards
Please contact the authors of the plugin to sort it out.
Regards