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Sales booster and Email bulder not found

This topic has 4 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

Blink700

Participant

May 28, 2021 at 06:49

Hi, so i bought 2 licenses of xstore.

and noticed something weird,

i always update my xstore plugin and theme,

but on the oldest version, i got “sales booster” and “Built in email builder”

https://prnt.sc/13i4qjn xstore version 7.2.7

But for the newest one, i don’t get them ( version 7.2.9 ) https://prnt.sc/13i4sah

how do i update so i got the newest features ?

#289148 Copied Theme version: 7.2.9 WooCommerce version: 5.7.2

3 Answers

Rose Tyler

Support staff

May 28, 2021 at 07:07

Hello,

Thanks for contacting us.
Try to activate XStore White Label Branding plugin, go to settings, and make sure that mentioned features are enabled – https://gyazo.com/6dfaf7ccf993de8a867cd4d3741dac22
Provide temporary wp-admin access, so we can take a closer look.

Regards

#289152 Copied

Blink700

Participant

June 8, 2021 at 04:36

Sorry for the late reply, i activated all the admin panel links, but still it doesnt show up. please recheck it

https://prnt.sc/14n1jnv

i also send temporary username and password for better investigation in the private content area, thanks

Please contact administrator
for this information.

#290215 Copied

Rose Tyler

Support staff

June 8, 2021 at 07:49

Hello,

WooCommerce plugin is required (as you can see on your own screenshot, the builder is available when the WooCommerce plugin is activated – https://gyazo.com/97b5ebfb4a0db6b95ed39019c2ad4a97 )

Regards

#290227 Copied
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