Sales booster and Email bulder not found

This topic has 4 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Rose Tyler

  • Avatar: Blink700
    Blink700
    Participant
    May 28, 2021 at 06:49

    Hi, so i bought 2 licenses of xstore.

    and noticed something weird,

    i always update my xstore plugin and theme,

    but on the oldest version, i got “sales booster” and “Built in email builder”

    https://prnt.sc/13i4qjn xstore version 7.2.7

    But for the newest one, i don’t get them ( version 7.2.9 ) https://prnt.sc/13i4sah

    how do i update so i got the newest features ?

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2021 at 07:07

    Hello,

    Thanks for contacting us.
    Try to activate XStore White Label Branding plugin, go to settings, and make sure that mentioned features are enabled – https://gyazo.com/6dfaf7ccf993de8a867cd4d3741dac22
    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Blink700
    Blink700
    Participant
    June 8, 2021 at 04:36

    Sorry for the late reply, i activated all the admin panel links, but still it doesnt show up. please recheck it

    https://prnt.sc/14n1jnv

    i also send temporary username and password for better investigation in the private content area, thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 8, 2021 at 07:49

    Hello,

    WooCommerce plugin is required (as you can see on your own screenshot, the builder is available when the WooCommerce plugin is activated – https://gyazo.com/97b5ebfb4a0db6b95ed39019c2ad4a97 )

    Regards

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