Hello,
Thanks for using our theme.
You can use Gayzo or Lightshot screenshot tools to make and share screenshots.
1) Provide URL and temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
2) Do you use WPBakery or Elementor?
3) If the Footer was created using static block, enable WPBakery or Elementor for static blocks then edit the content.
https://gyazo.com/2e0645fcd6dcb29618f8ef5ac160880b or https://www.8theme.com/documentation/xstore/support/static-blocks/
Regards















