Hello,

Provide URL, temporary wp-admin and FTP access, we will take a closer look.

Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. It’s not possible for the author to make the theme compatible with all the existing plugins, and additional customization is outside the scope of our basic support.

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Hello,

Thanks for contacting us. https://www.8theme.com/downloads/ – you can download the Core plugin. Quform will be available soon.
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

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Hello,

Please provide URL and temporary wp-admin access, so we can take a closer look.

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Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.

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Hello,

Provide URL and temporary wp-admin access, so we can take a closer look.
It looks like a loop option is activated or you did not set a limit in settings on Products element.

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Hello,

Do you mean widget in sidebar? Appearance > Widgets > Shop sidebar > Product Categories > Show product counts

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Hello,

Row and Columns have Responsive options where you can change the width or even visibility on different devices https://gyazo.com/c3364936410a31ebeb2a3e644e5faff0

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Hello,

Do you use Elementor or WPBakery?
Check menu on this demo – https://xstore.8theme.com/demos/2/marseille03/ It was created using static block.
Also, watch this video – https://youtu.be/f07MBdnFPfk (with the Elementor it works similarly).

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Hello,

As I can see, Additional custom block element is not added in content via Single product builder. Please add the element and check products then.

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Hello,

Theme Options > WooCommerce (Shop) > Shop > Products style > Show Excerpt In Content Product > Off

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Hello,

Try to use this custom CSS code:

.content-product .product-content-image:hover {
    -webkit-box-shadow: 2px 2px 15px 6px #FF3232;
    box-shadow: 2px 2px 15px 6px #FF3232;
    background: linear-gradient( 135deg , #FFADAD 40%, #B22323 50%, #7C1818 60%);
}
.content-product .product-image-wrapper,
.content-product .image-swap {
    padding:20px;
    margin-bottom: 0;
}
.product-details {
    padding: 0 20px;
}
.content-product {
    margin-left: -15px;
    margin-right: -15px;
}
.single-product .products-loop .outofstock .out-of-stock + .product-content-image {
    pointer-events: inherit;
}

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Hello,

You can check your Home page now.
1) Main problem is requests that come from your server – https://prnt.sc/152hssk , read this article https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/
2) Your Instagram user is connected incorrectly – https://prnt.sc/152hs1t You need to remove the existing token and connect your account like Business account, then choose the newly added token in the Instagram element settings and refresh Instagram – https://prnt.sc/xd8339
3) Contact your hosting provider to increase Max input vars – https://prnt.sc/152huxc

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Hello,

Thanks for using our theme.
This type of mobile menu uses Ajax to get the menu items. So, its speed depends on the server response time and optimized structure of your DB. We can’t speed it up from our side. If you don’t like that effect and can’t increase the server response time then choose the different type http://prntscr.com/viogfr These types do not use Ajax and load the menu items from start.

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Hello,

Please provide URL and temporary wp-admin access.

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Hello,

Thanks for the reply.
Clear cache and check now (Theme Options > WooCommerce > Single product page > Single product layout > Product Gallery Slider > Enable).

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