Template headers not responsive - by KBC

This topic has 4 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

  • Avatar: KBC
    KBC
    Participant
    June 10, 2021 at 05:02

    I’ve spent way too many hours just trying to build this stupid home page and no matter what I try the mobile view is always jacked up. Also, anything I put in the global settings does nothing.. like font, color, etc., and I did follow the instructions to disable.

    Also… how do I change the logo in the footer? should be easy… but not for me
    I would show you a screenshot but I don’t see any way to add an image

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 10, 2021 at 06:54

    Hello,

    Thanks for using our theme.
    You can use Gayzo or Lightshot screenshot tools to make and share screenshots.
    1) Provide URL and temporary wp-admin access, so we can take a closer look.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    2) Do you use WPBakery or Elementor?
    3) If the Footer was created using static block, enable WPBakery or Elementor for static blocks then edit the content.
    https://gyazo.com/2e0645fcd6dcb29618f8ef5ac160880b or https://xstore.helpscoutdocs.com/article/47-static-blocks

    Regards

    Avatar: KBC
    KBC
    Participant
    June 10, 2021 at 17:27

    Thank you – no idea if it’s a static block and not sure what that is – it’s what the default is on the theme and not checked in dashboard. I pretty much left the settings alone from the initial load assuming they were set to what I needed to get started. I picked elementor since I’ve never used it or bakery – been using divi for past 10 years.
    Info submitted in private area
    Thank you

    https://gyazo.com/fc7717d2949492149b4b7f93117e4a67

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 11, 2021 at 08:32

    Hello,

    1) Check now – https://gyazo.com/70b6d3ce120eb2a5a32424c092134918
    I’ve changed Mobile Header Starts From in Theme Options > General.
    2) Edit a page using elementor > click here https://gyazo.com/f23db919bf3aa13572bddde3fcd270f2 and font https://gyazo.com/a1f48e28522ebdf3c3fc86f9248a1684
    Theme Options > Styling – change colors, Theme Options > Typography.
    3) Dashboard > Static blocks > edit Footer block using Elementor – https://gyazo.com/8de18fac66b314ea5bded6e0bdbdbdc5

    Regards

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