Please provide temporary wp-admin access.
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Please provide temporary wp-admin access.
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Hello,
Theme Options > Multiple headers > edit header that set for the Front page > Logo > change the logo image and Save.
What URL do you mean?
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Once you upload header file, Import button should appear at the bottom, just scroll, for example – https://gyazo.com/62afad061a3ac596c6c7b2f5fc4e94f8
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Hello,
Sorry for the delay in answering.
What access should we use for Sign in popup?
Also, set administrator role for the user in Dashboard.
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You’re welcome!
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Hello,
1/ I would recommend you to contact the support of the Elementor Pro plugin.
2/ Please provide a screenshot of where exactly do you want to rename the Brands option.
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Hello,
Sorry for the delay in answering.
We can’t check your site https://gyazo.com/fa27f772064ac9143ab3a8acba9f4eee Do you have any firewall?
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Hello,
Sorry for the delay in answering.
Change the code to:
.term-grocery .content-product .product-image-wrapper,
.term-grocery .content-product .product-title {
pointer-events: none;
}
.term-grocery is the class of your grocery category page.
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Hello,
Check this topic – https://www.8theme.com/topic/typography-title-dimensions-and-colours/
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Hello,
Please provide temporary wp-admin and FTP access. I will ask our technicians for assistance.
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Hello,
Go to Theme Options > Theme custom CSS > Global custom CSS > add the mentioned code at the bottom of exists code there.
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Thanks for letting us know. In this case, contact the support of WooCommerce plugin.
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Hello,
As I can see, it is not capitalized now. Clear cache and check one more time.
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Hello,
1) Theme Options > Header builder > Header templates > Export/import
2) Do you use WPBakery or Elementor to create the Footer?
3) Manually compare settings of Theme Options > WooCommerce > Shop
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You’re welcome!
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Hello,
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
If the situation is independent of plugins, provide temporary FTP access, so we can take a closer look.
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Hello,
1, 3) Check settings in Theme Options > Typography.
2) Add this code in Theme Options > Theme custom CSS:
.woocommerce-order-overview-wrapper ~ p {
background-color: #191919;
}
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Hello,
Thanks for using our theme.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check icons then.
If the situation is independent of plugins, provide temporary wp-admin access, so we can take a closer look.
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Hello,
You can activate the theme now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
If you want to use our theme for a few projects you need to buy a few licenses.
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Hello,
Try this https://www.8theme.com/documentation/docs/support-of-the-woocommerce-additional-variation-images-plugin/
or disable the plugin and use our variation swatches – https://youtu.be/LgzC4iK-j6A Enable the Variation gallery option in Theme Options > WooCommerce > Shop Elements. After that edit product and add the gallery images for your variations – https://prnt.sc/xhomle
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Hello,
Thanks for using our theme.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how tabs work then.
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Hello,
Apperance > Widgets > Shop sidebar > add filters – https://gyazo.com/d03a1bcc575c12648a77f7113adaf0b0
Make sure that your products have rating and variations, in another case, the Swatches filter and Filter Products by Rating won’t be displayed in the sidebar.
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Hello,
As I can see, a page can be edited – https://gyazo.com/fc872c38459b9d2dff7e5ca6df29f2da Clear cache and check one more time.
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Hello,
Ad the next code in Theme Options > Theme custom CSS > Custom CSS for desctop:
.header-bottom .et_connect-block {
background-color: #b8802b;
}
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Hello,
Sorry for the delay in answering.
Please make sure that credentials are correct.
Waiting for your reply.
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Have you checked if this works when a default theme is activated on your site?
Go to Appearance > Themes > Add new > install and activate Storefront theme – default official WooCommerce theme. Check the product page when the Storefront theme is enabled. Do you have the mentioned issue with the Storefront theme?
You can enable XStore theme again after this test.
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Hello,
Provide URL of the product page and temporary wp-admin access, we will take a closer look.
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Hello,
Our support service does not include customization services. I could help you only with the built-in options. If you need help with additional customization you may contact WPKraken team. If you need any additional features then submit a feature request https://www.8theme.com/taskboard/ and if it takes votes from other customers then our developers will be able to take a closer look and try to implement this.
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Hello,
Could you provide URL and temporary wp-admin access?
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