Fonts in website is not like the one in Demo

This topic has 8 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Rose Tyler

  • Avatar: Prash
    Prash
    Participant
    June 11, 2021 at 19:00

    I have installed Organic 1 theme. But in my website, fonts does not look similar to the one is demo. These looks entirely different

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 11, 2021 at 21:45

    Hello,

    Probably custom font was not imported. Provide us with WP Dashboard access to your site and we’ll help you.

    Regards

    Avatar: Prash
    Prash
    Participant
    June 15, 2021 at 16:30

    Please use below user name and password for the dashboard

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 16, 2021 at 07:17

    Hello,

    BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information! Use the Private content area http://prntscr.com/10guf2p to provide private info.

    Set administrator role for the user, please, so we can help you with the custom font.

    Regards

    Avatar: Prash
    Prash
    Participant
    June 20, 2021 at 18:08

    Hi,

    Thanks for reminding me.

    Regards,
    Prashanth

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2021 at 19:39

    Hello,

    I’ve uploaded fonts in Dashboard > XStore > Custom Fonts. Check now.

    Meanwhile, you need to update the theme – https://xstore.helpscoutdocs.com/article/63-theme-update

    Regards

    Avatar: Prash
    Prash
    Participant
    July 2, 2021 at 15:59

    After your changes, I am unable to access the dashboard and its menues. Please help.

    Regards,
    Prashanth

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 3, 2021 at 08:12

    Hello,

    We uploaded the custom font, it can’t affect access to the dashboard and menus.
    Check this topic – https://www.8theme.com/topic/my-website-is-broken-down/ , contact your hosting provider to get assistance.

    Regards

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